Chat Widget
20 articles141 explained images
Getting Started with Chat Widget
Chat Widget is one of ways to convert visitors to potential leads. Chat Widget helps you to enhance customer experience to provide immediate support when and where customers need it. TABLE OF CONTENTS What are Chat…
5 min16Overview of Chat Widget Customizations
Use Chat Widget customization settings to control how your widget looks, where it appears, what visitors see, and how it behaves on your website. Available settings vary by Chat Widget type. For example, Live Chat…
6 min10Chat Widget - Business Office Hours in Live Chat
Chat Widget is expanding its user experience with mind-blowing support with business office hours in live chat. How does it work? Go to Sites > Chat Widget Select the option of Live chat as the type of chat widget. In…
1 min7Chat Widget - Send your leads to Whatsapp Chat
Please note : you must have WhatsApp enabled and a phone number in order to use this feature. To do so, go to "Settings" > "WhatsApp" in the side menu. How to enable WhatsApp Chat Widget 1. Go to Sites > Chat Widget 2…
1 min4How to Install GHL Customer Care's Chat Widget
Installing the GHL Customer Care Chat Widget on client websites is one of the easiest ways to generate leads without ad spend. The Chat Widget supports Live Chat (useful for companies with sales and support teams read to…
2 min2Track Chat Widget Activity Using Google Analytics 4 (GA4)
This article provides guidance on integrating GHL Customer Care's Chat Widget with Google Analytics 4 to monitor user interactions effectively across funnel steps, website pages, Wordpress websites and any other…
3 min1Add GHL Customer Care's Chat Widget to Your Wix Website
Are you looking for an easy way to connect with your website visitors and convert them into customers? GHL Customer Care Webchat for Wix is the perfect solution for you! In this article, we'll walk you through the steps…
1 min6Add GHL Customer Care's Chat Widget to Your Shopify Website
Are you looking for an easy way to connect with your website visitors and convert them into customers? GHL Customer Care Webchat for Shopify is the perfect solution for you! In this article, we'll walk you through the…
1 min7Add GHL Customer Care's Chat Widget to Your Squarespace Website
Are you looking for an easy way to connect with your website visitors and convert them into customers? GHL Customer Care Webchat for Squarespace is the perfect solution for you! In this article, we'll walk you through…
1 min5Add GHL Customer Care's Chat Widget to Your Duda Website
Are you looking for an easy way to connect with your website visitors and convert them into customers? GHL Customer Care Webchat for Duda is the perfect solution for you! In this article, we'll walk you through the steps…
1 min3Add GHL Customer Care's Chat Widget to Your Weebly Website
Are you looking for an easy way to connect with your website visitors and convert them into customers? GHL Customer Care Webchat for Weebly is the perfect solution for you! In this article, we'll walk you through the…
1 min5How to Create Multiple Chat Widgets in a Single Sub-Account
Use multiple Chat Widgets in GHL Customer Care to tailor conversations. This article explains how to create several widgets in a single sub-account and how to place widgets onto your sites. TABLE OF CONTENTS Overview of…
3 min10Adding Custom Fields in the Chat Widget Contact Form
Chat Widget is expanding its user experience with mind-blowing support with custom fields in contact form used in SMS/Email and WhatsApp chat. This will allow amazing customizations in Contact form. What does this…
1 min3How to Use the All-in-One Chat Widget
Overview The All-in-One Chat widget allows you to offer multiple communication channels—Live Chat, SMS/Email, WhatsApp, Facebook, Instagram, and Voice AI—in one unified interface. This not only saves you from managing…
4 min10Collect Visitor Details Before Live Chat Starts
This article explains how to collect contact information (like name, email, or phone number) from visitors before they can start chatting in your Live Chat widget. Capturing this information upfront improves contact…
4 min6How to set up and use the Voice AI Chat Widget
This guide explains what the Voice AI Chat Widget does, how to set it up, and how to use it effectively for both new and existing accounts. TABLE OF CONTENTS Overview What the Voice AI Chat Widget does Key Capabilities…
6 min11How to Use Voice Notes and Attachments in Live Chat Widgets
Live Chat Widgets now make it easier for website visitors to share context without typing long messages. Visitors can send files, images, PDFs, audio files, and voice notes directly from the widget, including…
8 min10Voice AI Chat Widget
Deliver human-like voice interactions directly in your GHL Customer Care Chat Widget—no phone numbers, downloads, or extra setup—so you can capture and qualify more leads instantly. IMPORTANT : This feature is currently…
4 min11How to create an Embedded Voice AI Chat Widget
Add a Voice AI Chat Widget directly inside your website or funnel content for a more natural, on-page conversation experience. GHL Customer Care’s Embedded/Inline placement gives you more control over where the widget…
5 min10Customizable Message Field in Chat Widgets
Give every new conversation instant context with GHL Customer Care’s customizable message field for WhatsApp, Email/SMS, All-in-One Chat, and Voice AI widgets. Capture a meaningful first message, protect contact details…
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