? Skool Importer: Seamlessly Migrate Your Skool Group to GHL Customer Care Community

Welcome to the Skool Importer! This feature is designed to make your transition from Skool to the GHL Customer Care Community platform effortless. Whether you're moving members, posts, or both—this tool has you covered with just a few simple steps.

? What is the Skool Importer?

TheSkool Importerallows community admins to transfer:

• ✅Group members

• ✅Community posts

...from an existingSkool groupinto aGHL Customer Care Community group.

With real-time progress tracking, smart data validation, and an intuitive interface, you can migrate your entire community in minutes.

? Step-by-Step Guide to Using the Importer

Step 1: Enter Your Skool Group Details

1. Navigate to your GHL Customer Care Group Settings.

2. Select theImporttab from the left-hand menu.

3. Provide the following:

   • Group Slug(Skool group's URL slug)

   • Admin Email ID(used in Skool)

   • Password(Skool account credentials)

4. ClickConfirmto initiate the import.

Screenshot

Step 2: Fetch and Prepare Member Data

1. The system will generate a.CSV filethat includes:

   • profileSlug

   • firstName

   • lastName

   • email(may be missing for some members)

2. Download the CSV andfill in any missing email addresses.

   • ? Use"Refresh user list"if new members were added in the meantime.

   • ⚠️Do not change the profile slugin the file.

Step 3: Upload Completed CSV

1. ClickSelect Fileand upload your updated CSV.

2. The system will:

   • Automatically import valid members

   • Display a count of successful and failed imports

? Success example:

“7 members added successfully!”

⚠️ Error example:

“2 members could not be added due to missing email addresses.”

ClickTry Againafter fixing issues in the CSV.

Step 4: Migrate Posts

Once member import is successful:

• The system will prompt you toimport community posts.

• Track the post import progress in real time.

• Posts are tied to their respective members, so accurate member data ensures smooth migration.

Example:

“10 posts imported - 3% complete…”

? Key Benefits

• ✅Two-step processkeeps things simple and trackable

• ✅Editable CSVlets you fix missing info without redoing the whole process

• ✅Progress indicatorsand feedback messages show what’s working (and what’s not)

• ✅Posts and members stay linkedduring migration

? Pro Tips

• Always re-sync before downloading if your Skool group is active.

• Double-check emails—missing or incorrect ones are the most common import issue.

• Posts can only be migratedaftermembers are successfully imported.

❓FAQs

Q: Can I retry importing failed members?
Yes! Just fix the CSV and clickTry Again.

Q: What happens if I change the profile slug?
Don't do it—the system uses that to identify members. Changing it can break the import.

Q: Are posts imported for members not successfully added?
No. Posts are tied to member IDs, so only those successfully imported will have their posts brought over.