# ? Skool Importer: Seamlessly Migrate Your Skool Group to GHL Customer Care Community

> Welcome to the Skool Importer! This feature is designed to make your transition from Skool to the GHL Customer Care Community platform effortless. Whether you're…

- Source: https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/skool-importer-seamlessly-migrate-your-skool-group-to-ghl-community
- Section: Memberships & Communities / Communities
- Reading time: 2 min
- Images: 1, each explained below

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Welcome to the Skool Importer! This feature is designed to make your transition from Skool to the GHL Customer Care Community platform effortless. Whether you're moving members, posts, or both—this tool has you covered with just a few simple steps.

## ? What is the Skool Importer?

The**Skool Importer**allows community admins to transfer:

-   ✅**Group members**
    
-   ✅**Community posts**
    

...from an existing**Skool group**into a**GHL Customer Care Community group**.

With real-time progress tracking, smart data validation, and an intuitive interface, you can migrate your entire community in minutes.

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## ? Step-by-Step Guide to Using the Importer

### **Step 1: Enter Your Skool Group Details**

1.  Navigate to your GHL Customer Care Group Settings.
    
2.  Select the**Import**tab from the left-hand menu.
    
3.  Provide the following:
    
    -   **Group Slug**(Skool group's URL slug)
        
    -   **Admin Email ID**(used in Skool)
        
    -   **Password**(Skool account credentials)
        
4.  Click**Confirm**to initiate the import.
    

![Step 1: Enter Your Skool Group Details (image 1 of 1)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155045620320/original/hKmF-ZMPyXaAeQGR5fkTEMYZwl2toyh9gg.png)

**Step 1: Enter Your Skool Group Details (image 1 of 1)**

This screenshot appears in the "Step 1: Enter Your Skool Group Details" section of "? Skool Importer: Seamlessly Migrate Your Skool Group to GHL Customer Care Community". The text alongside this image reads: Navigate to your GHL Customer Care Group Settings. Select the Import tab from the left-hand menu. Provide the following: Click Confirm to initiate the import. This part of the guide covers 4 fields, listed below. Immediately after, the guide continues: The system will generate a.CSV file that includes: Download the CSV and fill in any missing email addresses.
- Where to go: Navigate to your GHL Customer Care Group Settings. Select the Import tab from the left-hand menu. Provide the following: Click Confirm to initiate the import.
- Fields: Provide the following:, Group Slug (Skool group's URL slug), Admin Email ID (used in Skool), Password (Skool account credentials)
- Controls: Import, Group Slug, Admin Email ID, Password, Confirm
- Next: The system will generate a.CSV file that includes: Download the CSV and fill in any missing email addresses.

Full procedure:

1. Navigate to your GHL Customer Care Group Settings.
2. Select the Import tab from the left-hand menu.
3. Provide the following:
4. Click Confirm to initiate the import.

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### **Step 2: Fetch and Prepare Member Data**

1.  The system will generate a**.CSV file**that includes:
    
    -   `profileSlug`
        
    -   `firstName`
        
    -   `lastName`
        
    -   `email`_(may be missing for some members)_
        
2.  Download the CSV and**fill in any missing email addresses**.
    
    -   ? Use**"Refresh user list"**if new members were added in the meantime.
        
    -   ⚠️**Do not change the profile slug**in the file.
        

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### **Step 3: Upload Completed CSV**

1.  Click**Select File**and upload your updated CSV.
    
2.  The system will:
    
    -   Automatically import valid members
        
    -   Display a count of successful and failed imports
        

? Success example:

> “7 members added successfully!”

⚠️ Error example:

> “2 members could not be added due to missing email addresses.”

Click**Try Again**after fixing issues in the CSV.

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### **Step 4: Migrate Posts**

Once member import is successful:

-   The system will prompt you to**import community posts**.
    
-   Track the post import progress in real time.
    
-   Posts are tied to their respective members, so accurate member data ensures smooth migration.
    

Example:

> “10 posts imported - 3% complete…”

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## ? Key Benefits

-   ✅**Two-step process**keeps things simple and trackable
    
-   ✅**Editable CSV**lets you fix missing info without redoing the whole process
    
-   ✅**Progress indicators**and feedback messages show what’s working (and what’s not)
    
-   ✅**Posts and members stay linked**during migration
    

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## ? Pro Tips

-   Always re-sync before downloading if your Skool group is active.
    
-   Double-check emails—missing or incorrect ones are the most common import issue.
    
-   Posts can only be migrated**after**members are successfully imported.
    

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## ❓FAQs

**Q: Can I retry importing failed members?**  
Yes! Just fix the CSV and click**Try Again**.

**Q: What happens if I change the profile slug?**  
Don't do it—the system uses that to identify members. Changing it can break the import.

**Q: Are posts imported for members not successfully added?**  
No. Posts are tied to member IDs, so only those successfully imported will have their posts brought over.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com