Communities
20 articles130 explained images
How to Setup, Customize, and Manage Your Communities
Building an engaged online community is crucial for businesses, educators, and content creators. GHL Customer Care’s Communities feature allows you to create a private or public space where members can interact, access…
9 min18Communities - How to Manage Members Inside Groups
Efficient member management keeps your Community organized, safe, and engaging. This guide covers roles and permissions, inviting and approving members, and privacy so you can scale confidently while maintaining…
4 min9Communities: How to Manage Content
This article explains how to manage content in GHL Customer Care Communities, including creating channels, publishing posts, editing or deleting content, managing comments and reactions, and organizing discussions. TABLE…
11 min21How to Make Groups Private in Communities
Private groups are specialized, restricted-access communities that allow for confidential discussions and collaboration. Administrators and owners can create and manage these groups, defining roles and approving…
5 min7How to Use Community Tagging Feature
Engaging with your community members on the platform has just become easier! With our new tagging feature, users can mention specific members in both posts and comments. This not only fosters better engagement but also…
3 min2Featured Posts (Pinned Posts)
Overview We're excited to introduce the "Featured Posts" feature, designed to help Admins and Owners make important content stand out in channels and on your home timeline. This feature provides you with greater…
1 min2Paid Groups
The new feature inside Communities, Paid Groups, introduces the capability to monetize both Public and Private Communities on the platform. Admins and owners can now charge their users to access the content and…
3 min10Learning Tab (Courses)
Introducing Free Courses in the Learning Tab: Admins and Owners can now add free courses, providing community members with easy access to valuable content. In This Article Adding a course Delete a course Course access…
1 min4Workflow Triggers for Communities: Granting and Revoking Group Access
More Tutorials From the Community https://youtu.be/a-eUIs0QFgw https://youtu.be/sYEpEcT87fE https://youtu.be/1AoquZtYhIs Introduction We've introduced powerful triggers and actions related to group access, allowing you…
1 min1Members Approval Questions
More Tutorials from the Community https://youtu.be/8hJBZsaTrPg https://youtu.be/HQDyFGA94FA https://youtu.be/Di1sTrDCmNs https://youtu.be/_9T7OIrMwhU Welcome to the latest feature in the GHL Customer Care…
1 min3Paid Courses inside Communities
We're excited to introduce Paid Courses, a feature that allows community owners and admins to monetize their content by selling courses directly within communities. This update also brings enhancements to the Learning…
2 min2Communities - How to Add Custom CSS/JS to Groups
Add custom CSS and JavaScript to your Communities Groups to fine‑tune branding, layout, and interactive behavior. This article shows where you can add your own CSS or JavaScript. Note: GHL Customer Care does not provide…
2 min6Communities - Change your group theme
Communities themes allow you to customize the appearance of your group interface to match your preferences. Themes can be adjusted for both light and dark modes, and you can either choose from predefined themes or…
2 min9Gamification in Communities - Points, Badges and Leaderboards
Gamification in GHL Customer Care Communities motivates members by turning everyday actions into measurable achievements using points, badges, and leaderboards. It helps boost productivity, encourage healthy competition…
3 min12Communities - Private Channels and Channel Emojis
Private Channels in GHL Customer Care Communities let you host members‑only discussions, while channel emojis make channels easy to recognize. This guide covers what they are, key benefits, and concise steps to create…
3 min8How to Ban Members and Report Content in Communities
New Features: Ban members Now members can be banned from a group by the group Admins and Owners. And the banned member will be removed from the group and banned from joining the group again, revoking their abilities to…
1 minWhat happens when you delete a contact linked to a community group
When a contact is a group member When a contact is deleted from a community, the individual will be permanently removed from the community, losing all access to its content and features. This means the person will no…
1 min4How to Use GIFs in Communities for Posts and Comments
Enhanced GIF Support: Get ready for a whole new level of interaction! GIFs are now more accessible and seamlessly integrated within communities, moving from simple attachments to vibrant inline content for both posts…
1 minTransfer community group ownership
We’re excited to bring you some self help options in this release that will make your communities experience better. New Features: Transfer Ownership: Now owner of the group can transfer the ownership to other members…
1 min6Community Chat Feature
Welcome to Community Chats , where you can easily connect with your community through 1-on-1 private messaging. Whether you're a regular user or an admin, this guide will walk you through all the features and privacy…
2 min6