Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor
Learn how to import and edit Mailchimp email templates in GHL Customer Care’s Design Editor. Reuse layouts, customize visually, and simplify your email workflow.
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This article explains how to import your existing Mailchimp email templates into GHL Customer Care’s Design Editor, allowing you to edit them visually without needing to work with code. You’ll learn how the import process works, what file types are supported, and how GHL Customer Care converts Mailchimp layouts into editable content blocks.
Importing a Mailchimp email template allows you to bring your pre-designed Mailchimp layouts into GHL Customer Care’s Design Editor. Instead of starting from scratch, you can reuse your existing Mailchimp designs and edit them visually within GHL Customer Care’s drag-and-drop interface.
When you import a template, GHL Customer Care automatically recognizes the structure of your Mailchimp design—such as headers, images, and text blocks—and converts them into editable components. This makes it easy to customize content, adjust layouts, and maintain your brand consistency without needing to write or edit code.
Key Benefits of Importing Mailchimp Email Template
Seamless Template Reuse: Effortlessly bring your existing Mailchimp email designs into GHL Customer Care without rebuilding them from scratch.
Visual, No-Code Editing: Modify and personalize your emails using GHL Customer Care’s intuitive drag-and-drop Design Editor, no coding required.
Consistent Branding Across Platforms: Maintain your brand’s look and feel by reusing familiar layouts, fonts, and color schemes from your Mailchimp templates.
Faster Campaign Creation: Save time by transforming pre-designed templates into editable GHL Customer Care versions, ready for quick customization and launch.
How to Import and Customize Mailchimp Email Templates in the Design Editor
Access the Email Templates Section
Go to Marketing → Emails → Templates from the left navigation menu. This section lists all your existing email templates and gives you access to create new ones using different methods.
Access the Email Templates Section (image 1 of 6)What this shows Go to Marketing → Emails → Templates from the left navigation menu.What this showsIllustrates the "Access the Email Templates Section" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor".This screenshot appears in the "Access the Email Templates Section" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: Go to Marketing → Emails → Templates from the left navigation menu. This section lists all your existing email templates and gives you access to create new ones using different methods. Immediately after, the guide continues: Click the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp.Image 1 of 6Where to goGo to Marketing → Emails → Templates from the left navigation menu. This section lists all your existing email templates and gives you access to create new ones using different methods.
Buttons and menus referencedMarketing → Emails → Templates
Next stepClick the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp.
Start a New Import
Click the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp.
Start a New Import (image 2 of 6)What this shows Click the New button on the top right and select Import Email from the dropdown menu.What this showsIllustrates the "Start a New Import" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor".This screenshot appears in the "Start a New Import" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: Click the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp. Immediately after, the guide continues: In the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account.Image 2 of 6What to chooseClick the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp.
Buttons and menus referencedNewImport Email
Next stepIn the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account.
Choose Mailchimp as the Import Source
In the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account.
Choose Mailchimp as the Import Source (image 3 of 6)What this shows In the Import Email Templates popup, open the Import from dropdown and choose Mailchimp.What this showsIllustrates the "Choose Mailchimp as the Import Source" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor".This screenshot appears in the "Choose Mailchimp as the Import Source" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: In the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account. Immediately after, the guide continues: Copy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing.Image 3 of 6What to chooseIn the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account.
Buttons and menus referencedImport fromMailchimp
Next stepCopy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing.
Add the Mailchimp Campaign URL
Copy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing.
Add the Mailchimp Campaign URL (image 4 of 6)What this shows Copy the campaign URL from your Mailchimp account and paste it into the URL field.What this showsIllustrates the "Add the Mailchimp Campaign URL" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor".This screenshot appears in the "Add the Mailchimp Campaign URL" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: Copy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing. Immediately after, the guide continues: In the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates.Image 4 of 6What to copyCopy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing.
Buttons and menus referencedURL
Next stepIn the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates.
Enter a Template Name
In the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates.
Enter a Template Name (image 5 of 6)What this shows In the Template Name field, give your imported template a clear and recognizable name.What this showsIllustrates the "Enter a Template Name" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor".This screenshot appears in the "Enter a Template Name" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: In the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates. Immediately after, the guide continues: Select Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates.Image 5 of 6What this coversIn the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates.
Buttons and menus referencedTemplate Name
Next stepSelect Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates.
Open in the Design Editor and Create Template
Select Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates.
Open in the Design Editor and Create Template (image 6 of 6)What this shows Select Open in Design Editor, then click Create Template.What this showsIllustrates the "Open in the Design Editor and Create Template" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor".This screenshot appears in the "Open in the Design Editor and Create Template" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: Select Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates. Immediately after, the guide continues: Q: What happens if my Mailchimp template doesn’t appear correctly in the Design Editor after import?Image 6 of 6What to chooseSelect Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates.
Buttons and menus referencedOpen in Design EditorCreate Template
Next stepQ: What happens if my Mailchimp template doesn’t appear correctly in the Design Editor after import?
Frequently Asked Questions
Q: What happens if my Mailchimp template doesn’t appear correctly in the Design Editor after import?
If your imported template appears misaligned or missing sections, it’s usually because certain Mailchimp-specific HTML structures aren’t fully compatible with the Design Editor’s block-based layout. In such cases, you can switch to the Code Editor to review the HTML and make manual adjustments. For best results, ensure your Mailchimp campaign uses standard HTML and inline CSS before importing.
Q: Can I import Mailchimp templates that use dynamic content, merge tags, or conditional logic?
Mailchimp-specific merge tags and dynamic content rules aren’t automatically translated into GHL Customer Care equivalents during import. The structure will import, but the dynamic logic must be reconfigured manually using GHL Customer Care’s Custom Values or Dynamic Fields once the template is in the Design Editor.
Q: Does the import tool store or access my Mailchimp account credentials?
No. The import feature relies solely on the public campaign URL that you paste into GHL Customer Care. It doesn’t require or store Mailchimp credentials or API keys. The system only reads the HTML layout of the provided URL to recreate your email design inside the Design Editor.
Q: What’s the difference between importing a Mailchimp “Campaign” versus a “Template”?
Mailchimp campaigns can be imported directly using their campaign URL. However, if you want to import a saved Mailchimp template, you’ll first need to create a campaign using that template in Mailchimp and then copy its campaign URL. Only campaigns have a shareable URL structure that the GHL Customer Care import tool can process.
