# Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor > Learn how to import and edit Mailchimp email templates in GHL Customer Care’s Design Editor. Reuse layouts, customize visually, and simplify your email workflow. - Source: https://docs.ghlcustomercare.com/docs/marketing/templates-2/importing-and-editing-mailchimp-email-templates-in-the-ghl-customer-care-design-editor - Section: Marketing / Templates - Reading time: 3 min - Images: 6, each explained below --- This article explains how to import your existing Mailchimp email templates into GHL Customer Care’s Design Editor, allowing you to edit them visually without needing to work with code. You’ll learn how the import process works, what file types are supported, and how GHL Customer Care converts Mailchimp layouts into editable content blocks. --- **TABLE OF CONTENTS** - [What is Importing Mailchimp Email Template](#what-is-importing-mailchimp-email-template) - [Key Benefits of Importing Mailchimp Email Template](#key-benefits-of-importing-mailchimp-email-template) - [How to Import and Customize Mailchimp Email Templates in the Design Editor](#how-to-import-and-customize-mailchimp-email-templates-in-the-design-editor) - [Frequently Asked Questions](#frequently-asked-questions) --- # **What is Importing Mailchimp Email Template** Importing a Mailchimp email template allows you to bring your pre-designed Mailchimp layouts into GHL Customer Care’s Design Editor. Instead of starting from scratch, you can reuse your existing Mailchimp designs and edit them visually within GHL Customer Care’s drag-and-drop interface. When you import a template, GHL Customer Care automatically recognizes the structure of your Mailchimp design—such as headers, images, and text blocks—and converts them into editable components. This makes it easy to customize content, adjust layouts, and maintain your brand consistency without needing to write or edit code. --- ## **Key Benefits of Importing Mailchimp Email Template** - **Seamless Template Reuse:** Effortlessly bring your existing Mailchimp email designs into GHL Customer Care without rebuilding them from scratch. - **Visual, No-Code Editing:** Modify and personalize your emails using GHL Customer Care’s intuitive drag-and-drop Design Editor, no coding required. - **Consistent Branding Across Platforms:** Maintain your brand’s look and feel by reusing familiar layouts, fonts, and color schemes from your Mailchimp templates. - **Faster Campaign Creation:** Save time by transforming pre-designed templates into editable GHL Customer Care versions, ready for quick customization and launch. --- ## **How to Import and Customize Mailchimp Email Templates in the Design Editor** ### **Access the Email Templates Section** Go to **Marketing → Emails → Templates** from the left navigation menu. This section lists all your existing email templates and gives you access to create new ones using different methods. ![Access the Email Templates Section (image 1 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056894975/original/OYe3DEtySJVLcWGjC7Gu9wK-Msk5VizXuQ.png) **Access the Email Templates Section (image 1 of 6)** This screenshot appears in the "Access the Email Templates Section" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: Go to Marketing → Emails → Templates from the left navigation menu. This section lists all your existing email templates and gives you access to create new ones using different methods. Immediately after, the guide continues: Click the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp. - Where to go: Go to Marketing → Emails → Templates from the left navigation menu. This section lists all your existing email templates and gives you access to create new ones using different methods. - Controls: Marketing → Emails → Templates - Next: Click the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp. ### **Start a New Import** Click the **New** button on the top right and select **Import Email** from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp. ![Start a New Import (image 2 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056895037/original/A2k50IEVFH5Y2q-sc0cJnfolgtI1Un3B7g.png) **Start a New Import (image 2 of 6)** This screenshot appears in the "Start a New Import" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: Click the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp. Immediately after, the guide continues: In the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account. - What to choose: Click the New button on the top right and select Import Email from the dropdown menu. This option allows you to bring in email templates from external providers like Mailchimp. - Controls: New, Import Email - Next: In the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account. ### **Choose Mailchimp as the Import Source** In the Import Email Templates popup, open the **Import from** dropdown and choose **Mailchimp**. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account. ![Choose Mailchimp as the Import Source (image 3 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056895099/original/b_cJmap4szvRsDbQchnUGKjj-8QtICsIYA.png) **Choose Mailchimp as the Import Source (image 3 of 6)** This screenshot appears in the "Choose Mailchimp as the Import Source" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: In the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account. Immediately after, the guide continues: Copy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing. - What to choose: In the Import Email Templates popup, open the Import from dropdown and choose Mailchimp. This tells GHL Customer Care to prepare for importing the campaign layout from your Mailchimp account. - Controls: Import from, Mailchimp - Next: Copy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing. ### **Add the Mailchimp Campaign URL** Copy the campaign URL from your Mailchimp account and paste it into the **URL** field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing. ![Add the Mailchimp Campaign URL (image 4 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056895207/original/Gt4XvZflpbNcACydm3BdiF4zxfFg_BZSWg.png) **Add the Mailchimp Campaign URL (image 4 of 6)** This screenshot appears in the "Add the Mailchimp Campaign URL" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: Copy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing. Immediately after, the guide continues: In the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates. - What to copy: Copy the campaign URL from your Mailchimp account and paste it into the URL field. This URL helps GHL Customer Care fetch and recreate the structure of your Mailchimp campaign for editing. - Controls: URL - Next: In the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates. ### **Enter a Template Name** In the **Template Name** field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates. ![Enter a Template Name (image 5 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056895266/original/mpD3jeZh7NBr7hb1ozeXqTWXcoH8Bsb26Q.png) **Enter a Template Name (image 5 of 6)** This screenshot appears in the "Enter a Template Name" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: In the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates. Immediately after, the guide continues: Select Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates. - What this covers: In the Template Name field, give your imported template a clear and recognizable name. This will make it easier to find and edit later from your list of templates. - Controls: Template Name - Next: Select Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates. ### **Open in the Design Editor and Create Template** Select **Open in Design Editor**, then click **Create Template**. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates. ![Open in the Design Editor and Create Template (image 6 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056895332/original/BirT1-2OtP4blMKq4t3nw5Hn8dBz-7dI5g.png) **Open in the Design Editor and Create Template (image 6 of 6)** This screenshot appears in the "Open in the Design Editor and Create Template" section of "Importing and Editing Mailchimp Email Templates in the GHL Customer Care Design Editor". The text alongside this image reads: Select Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates. Immediately after, the guide continues: Q: What happens if my Mailchimp template doesn’t appear correctly in the Design Editor after import? - What to choose: Select Open in Design Editor, then click Create Template. Your Mailchimp template will open in GHL Customer Care’s visual Design Editor, ready for drag-and-drop customization and content updates. - Controls: Open in Design Editor, Create Template - Next: Q: What happens if my Mailchimp template doesn’t appear correctly in the Design Editor after import? --- ## **Frequently Asked Questions** **Q: What happens if my Mailchimp template doesn’t appear correctly in the Design Editor after import?** If your imported template appears misaligned or missing sections, it’s usually because certain Mailchimp-specific HTML structures aren’t fully compatible with the Design Editor’s block-based layout. In such cases, you can switch to the **Code Editor** to review the HTML and make manual adjustments. For best results, ensure your Mailchimp campaign uses standard HTML and inline CSS before importing. **Q: Can I import Mailchimp templates that use dynamic content, merge tags, or conditional logic?** Mailchimp-specific merge tags and dynamic content rules aren’t automatically translated into GHL Customer Care equivalents during import. The structure will import, but the dynamic logic must be reconfigured manually using GHL Customer Care’s **Custom Values** or **Dynamic Fields** once the template is in the Design Editor. **Q: Does the import tool store or access my Mailchimp account credentials?** No. The import feature relies solely on the **public campaign URL** that you paste into GHL Customer Care. It doesn’t require or store Mailchimp credentials or API keys. The system only reads the HTML layout of the provided URL to recreate your email design inside the Design Editor. **Q: What’s the difference between importing a Mailchimp “Campaign” versus a “Template”?** Mailchimp campaigns can be imported directly using their campaign URL. However, if you want to import a saved Mailchimp **template**, you’ll first need to create a campaign using that template in Mailchimp and then copy its campaign URL. Only campaigns have a shareable URL structure that the GHL Customer Care import tool can process. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com