Skip to content
Integrations

Instagram Direct Messages (DMs)

**Enable messaging here Instagram messaging connection settings are only available for Instagram accounts connected to Facebook Pages, Facebook Business…

1 min read213 words2 explained imagesUpdated Mon, 26 Jul, 2021 at 3:08 PM
View as markdownOpen in ClaudeOpen in ChatGPT
Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.

Video 1 Open in a new tab

**Enable messaging here 

Instagram messaging connection settings are only available for Instagram accounts connected to Facebook Pages, Facebook Business Suite, Pages Manager App, Business Manager, Creator Studio or third-party apps.

You can control your Instagram messaging connections across different apps. If you enable access to Instagram Direct Messages, you can view or send Instagram Direct Messages on Facebook Pages, Facebook Business Suite, Page Manager App, Business Manager, Creator Studio, or other third-party apps you use to manage your account. If you disable access, you can only view and send Instagram Direct Messages from Instagram.

To manage your Instagram messaging connections across apps:

  1. Go to your Instagram business or creator profile.
  2. Tap 
    Step 2 of 6: Tap What this shows Step 2 of 6: Tap. What this shows Shows what to click for step 2 of 6 in the "**Enable messaging here" section of "Instagram Direct Messages (DMs)". This screenshot accompanies step 2 of 6 in the "**Enable messaging here" section of "Instagram Direct Messages (DMs)". At this point in the walkthrough you tap. For context, this section explains: Instagram messaging connection settings are only available for Instagram accounts connected to Facebook Pages, Facebook Business Suite, Pages Manager App, Business Manager, Creator Studio or third-party apps. The next step is to select Settings. Step 2 of 6Image 1 of 2 What to clickTap.
    Buttons and menus referenced Settings.Privacy.Messages.
    Next stepSelect Settings.
    All 6 steps in this procedure
    1. Go to your Instagram business or creator profile.
    2. Tap. this image
    3. Select Settings.
    4. Select Privacy.
    5. Select Messages.
    6. Under Connected Tools, you can toggle on or off “Allow Access to Messages.”
    .
  3. Select 
    Step 3 of 6: Select Settings What this shows Step 3 of 6: Select Settings. What this shows Shows what to choose for step 3 of 6 in the "**Enable messaging here" section of "Instagram Direct Messages (DMs)". This screenshot accompanies step 3 of 6 in the "**Enable messaging here" section of "Instagram Direct Messages (DMs)". At this point in the walkthrough you select Settings. For context, this section explains: Instagram messaging connection settings are only available for Instagram accounts connected to Facebook Pages, Facebook Business Suite, Pages Manager App, Business Manager, Creator Studio or third-party apps. The next step is to select Privacy. Step 3 of 6Image 2 of 2 What to chooseSelect Settings.
    Buttons and menus referenced Settings.Privacy.Messages.
    Next stepSelect Privacy.
    All 6 steps in this procedure
    1. Go to your Instagram business or creator profile.
    2. Tap.
    3. Select Settings. this image
    4. Select Privacy.
    5. Select Messages.
    6. Under Connected Tools, you can toggle on or off “Allow Access to Messages.”
    Settings.
  4. Select Privacy.
  5. Select Messages.
  6. Under Connected Tools, you can toggle on or off “Allow Access to Messages.”
    1. If you toggle on, anyone with approved access to your Facebook Business Suite, Creator Studio, or other connected third-party apps can view or manage your Instagram Direct Messages.
    2. If you toggle off, you’ll only be able to view your Instagram Direct Messages on Instagram.

Now, you’ve finished setting your Instagram messaging connections across apps. You can go back and change these settings at any time. You can also manage your Instagram messaging access in Facebook Business Suite and Creator Studio.

Source: https://www.facebook.com/help/instagram/791161338412168

Was this guide helpful?

Related guides