# Instagram Direct Messages (DMs)

> **Enable messaging here Instagram messaging connection settings are only available for Instagram accounts connected to Facebook Pages, Facebook Business…

- Source: https://docs.ghlcustomercare.com/docs/integrations/facebook-integration/instagram-direct-messages-dms
- Section: Integrations / Facebook Integration
- Reading time: 1 min
- Images: 2, each explained below
- Modified on Mon, 26 Jul, 2021 at 3:08 PM

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## **\*\*Enable messaging [_here_](https://www.facebook.com/help/instagram/791161338412168)** 

Instagram messaging connection settings are only available for Instagram accounts connected to Facebook Pages, Facebook Business Suite, Pages Manager App, Business Manager, Creator Studio or third-party apps.

You can control your Instagram messaging connections across different apps. If you enable access to Instagram Direct Messages, you can view or send Instagram Direct Messages on Facebook Pages, Facebook Business Suite, Page Manager App, Business Manager, Creator Studio, or other third-party apps you use to manage your account. If you disable access, you can only view and send Instagram Direct Messages from Instagram.

**To manage your Instagram messaging connections across apps:**

1.  Go to your Instagram business or creator profile.
2.  Tap 
    
    
![Menu](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48124232742/original/shX0lCUxyoXkzCv7yJ6JPs30YiVMwgN8Lg.png)

**Step 2 of 6: Tap**

This screenshot accompanies step 2 of 6 in the "**Enable messaging here" section of "Instagram Direct Messages (DMs)". At this point in the walkthrough you tap. For context, this section explains: Instagram messaging connection settings are only available for Instagram accounts connected to Facebook Pages, Facebook Business Suite, Pages Manager App, Business Manager, Creator Studio or third-party apps. The next step is to select Settings.
- What to click: Tap.
- Controls: Settings., Privacy., Messages.
- Next: Select Settings.

Full procedure:

1. Go to your Instagram business or creator profile.
2. Tap.  <- this image
3. Select Settings.
4. Select Privacy.
5. Select Messages.
6. Under Connected Tools, you can toggle on or off “Allow Access to Messages.”

    
    .
3.  Select 
    
    
![Step 3 of 6: Select Settings](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48124232743/original/Pqlm7z_2G_Fv1DiiTP3VTCTm3Qu_-3V75w.png)

**Step 3 of 6: Select Settings**

This screenshot accompanies step 3 of 6 in the "**Enable messaging here" section of "Instagram Direct Messages (DMs)". At this point in the walkthrough you select Settings. For context, this section explains: Instagram messaging connection settings are only available for Instagram accounts connected to Facebook Pages, Facebook Business Suite, Pages Manager App, Business Manager, Creator Studio or third-party apps. The next step is to select Privacy.
- What to choose: Select Settings.
- Controls: Settings., Privacy., Messages.
- Next: Select Privacy.

Full procedure:

1. Go to your Instagram business or creator profile.
2. Tap.
3. Select Settings.  <- this image
4. Select Privacy.
5. Select Messages.
6. Under Connected Tools, you can toggle on or off “Allow Access to Messages.”

    
    **Settings.**
4.  Select **Privacy.**
5.  Select **Messages.**
6.  Under Connected Tools, you can toggle on or off “Allow Access to Messages.”
    1.  If you toggle on, anyone with approved access to your Facebook Business Suite, Creator Studio, or other connected third-party apps can view or manage your Instagram Direct Messages.
    2.  If you toggle off, you’ll only be able to view your Instagram Direct Messages on Instagram.

Now, you’ve finished setting your Instagram messaging connections across apps. You can go back and change these settings at any time. You can also manage your Instagram messaging access in Facebook Business Suite and Creator Studio.

Source: [https://www.facebook.com/help/instagram/791161338412168](https://www.facebook.com/help/instagram/791161338412168)

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