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Connect Multiple Facebook Pages to GHL Customer Care Sub-account

We are excited to announce the release of one of the most asked integration features - connecting multiple Facebook pages. TABLE OF CONTENTS What's new?…

1 min read295 words4 explained imagesUpdated Tue, 17 Mar at 5:44 AM
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  1. What's new?
  2. Why is this feature important?
  3. Coming soon:
  4. Troubleshooting: Facebook Page Not Showing
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We are excited to announce the release of one of the most asked integration features - connecting multiple Facebook pages.

TABLE OF CONTENTS

What's new?

  • Leads Sync: Sync leads automatically from Facebook Lead Ads across multiple pages with clear attribution to the source
  • Conversations: Chat with customers across multiple Facebook pages using Facebook and Instagram chat integrations
  • Automation: Build customised workflows to automate customer engagement across multiple Facebook pages
  • Reputation: Manage reviews and your review responses across multiple Facebook pages

Why is this feature important?

This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages.

Coming soon:

  • Mobile App: The GHL Customer Care mobile app currently does not support conversations across multiple Facebook pages.
  • Conversation AI: Conversation AI currently does not support auto-response to messages across multiple Facebook pages.
Coming soon: (image 1 of 4) What this shows This was one of the most asked Integration features on Canny, with 800+ votes. What this shows Illustrates the "Coming soon:" section of "Connect Multiple Facebook Pages to GHL Customer Care Sub-account". This screenshot appears in the "Coming soon:" section of "Connect Multiple Facebook Pages to GHL Customer Care Sub-account". The text alongside this image reads: This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Immediately after, the guide continues: If the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues. Image 1 of 4 What this coversThis was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Next stepIf the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues.
All 2 steps in this procedure
  1. Mobile App: The GHL Customer Care mobile app currently does not support conversations across multiple Facebook pages.
  2. Conversation AI: Conversation AI currently does not support auto-response to messages across multiple Facebook pages.
Coming soon: (image 2 of 4) What this shows This was one of the most asked Integration features on Canny, with 800+ votes. What this shows Illustrates the "Coming soon:" section of "Connect Multiple Facebook Pages to GHL Customer Care Sub-account". This screenshot appears in the "Coming soon:" section of "Connect Multiple Facebook Pages to GHL Customer Care Sub-account". The text alongside this image reads: This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Immediately after, the guide continues: If the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues. Image 2 of 4 What this coversThis was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Next stepIf the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues.
All 2 steps in this procedure
  1. Mobile App: The GHL Customer Care mobile app currently does not support conversations across multiple Facebook pages.
  2. Conversation AI: Conversation AI currently does not support auto-response to messages across multiple Facebook pages.
Coming soon: (image 3 of 4) What this shows This was one of the most asked Integration features on Canny, with 800+ votes. What this shows Illustrates the "Coming soon:" section of "Connect Multiple Facebook Pages to GHL Customer Care Sub-account". This screenshot appears in the "Coming soon:" section of "Connect Multiple Facebook Pages to GHL Customer Care Sub-account". The text alongside this image reads: This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Immediately after, the guide continues: If the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues. Image 3 of 4 What this coversThis was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Next stepIf the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues.
All 2 steps in this procedure
  1. Mobile App: The GHL Customer Care mobile app currently does not support conversations across multiple Facebook pages.
  2. Conversation AI: Conversation AI currently does not support auto-response to messages across multiple Facebook pages.
Coming soon: (image 4 of 4) What this shows This was one of the most asked Integration features on Canny, with 800+ votes. What this shows Illustrates the "Coming soon:" section of "Connect Multiple Facebook Pages to GHL Customer Care Sub-account". This screenshot appears in the "Coming soon:" section of "Connect Multiple Facebook Pages to GHL Customer Care Sub-account". The text alongside this image reads: This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Immediately after, the guide continues: If the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues. Image 4 of 4 What this coversThis was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Next stepIf the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues.
All 2 steps in this procedure
  1. Mobile App: The GHL Customer Care mobile app currently does not support conversations across multiple Facebook pages.
  2. Conversation AI: Conversation AI currently does not support auto-response to messages across multiple Facebook pages.

Troubleshooting: Facebook Page Not Showing

If the Facebook page you want to connect does not appear in the list during setup, it is typically due to permission or access issues.

Important: Facebook pages are made available based on the permissions of the Facebook user account you connect. GHL Customer Care does not connect directly to Facebook Business Manager or Ad Accounts.

Check the following:

  • Ensure you have Admin access to the Facebook Page (not just Editor or partial access)

  • Confirm you are logged into the correct Facebook profile connecting

  • During the connection step, make sure you grant all requested permissions

  • If access was recently updated, try disconnecting and reconnecting Facebook in Settings → Integrations

For a complete step-by-step troubleshooting guide (including LeadConnector permissions, Business Manager settings, and lead access issues), refer to:

Facebook Multi Page Troubleshoot

Frequently asked questions

What's new?
Leads Sync: Sync leads automatically from Facebook Lead Ads across multiple pages with clear attribution to the source Conversations: Chat with customers across multiple Facebook pages using Facebook and Instagram chat integrations Automation: Build customised workflows to automate customer engagement across multiple Facebook pages Reputation: Manage reviews and your review responses across multiple Facebook pages
Why is this feature important?
This was one of the most asked Integration features on Canny, with 800+ votes. This feature will enable customers across a spectrum of use-cases - SMBs managing multiple outlets, to influencers managing multiple fan pages. Coming soon: Mobile App: The GHL Customer Care mobile app currently does not support conversations across multiple Facebook pages. Conversation AI: Conversation AI currently does not support auto-response to messages across multiple Facebook pages.

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