Workflow Trigger - Messaging Error Code - SMS
TABLE OF CONTENTS Overview Trigger Name Trigger Description How to Configure Example Overview The "Messaging Error - SMS" trigger allows you to initiate…
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TABLE OF CONTENTS
Overview
The "Messaging Error - SMS" trigger allows you to initiate workflows automatically whenever a SMS has resulted in undelivered state and returned one of the below-mentioned error code.
Trigger Name
Messaging Error - SMS
Trigger Description
This trigger activates a WorkFlow based on the error received for an undelivered message. This can be used for taking relevant measures to clean the contact list eventually improving the delivery rate.
How to Configure
Choose a Workflow Trigger:
- Select "Messaging Error - SMS" from the dropdown list.
Workflow Trigger Name:
- Provide a descriptive name for the trigger to identify it within your workflow easily.
Filters:
- You can add filters to narrow down the trigger to specific error codes mentioned below:
| Code | Description | |
| 30007 | Carrier Violation | |
| 30034 | A2P Registration Pending on Number | |
| 30032 | Toll Free Number not Verified | |
| 30005 | User Inactive/Number does not exist | |
| 30003 | Unreachable/Out of Service Number | |
| 30004 | Do not want SMS/DND enabled | |
| 30006 | Landline/Incapable to receive SMS | |
| 30023 | US A2P 10DLC - Daily Message Cap Reached | |
| 21408 | Permission to Send SMS Not Enabled for Region | |
| 30008 | Unknown Error | |
| 21606 | Invalid 'From' Phone Number | |
| 21211 | Invalid 'To' Phone Number | |
| 21614 | To' Number Is Not a Valid Mobile Number | |
| 21610 | User Replied with STOP (Opted Out) | |
| 30011 | MMS Not Supported by Recipient Number or Region | |
| 30033 | A2P Campaign Suspended or Deleted | |
| 21661 | From' Number Is Not SMS-Capable | |
| 21635 | To' Number Cannot Be a Landline | |
| 30037 | Outbound Messaging Disabled | |
| 30002 | Sub-Account Suspended | |
Example
Let’s say you are running an SMS campaign to promote a new product, and you want to automatically remove contacts who have a high chance on not getting the messages next time or want to add a tag to re trigger them an SMS after sometime.some time
Choose a Workflow Trigger:
- Trigger: Messaging Error - SMS
Workflow Trigger Name:
- Name: Messaging Error - SMS
Filters:
- Filter Type: Error Code is
- Error Name: 30007 - Carrier Violation
Step 2 of 2: Error Name: 30007 - Carrier Violation What this shows Step 2 of 2: Error Name: 30007 - Carrier Violation What this shows Shows what this covers for step 2 of 2 in the "Example" section of "Workflow Trigger - Messaging Error Code - SMS". This screenshot accompanies step 2 of 2 in the "Example" section of "Workflow Trigger - Messaging Error Code - SMS". At this point in the walkthrough you error Name: 30007 - Carrier Violation. For context, this section explains: Let’s say you are running an SMS campaign to promote a new product, and you want to automatically remove contacts who have a high chance on not getting the messages next time or want to add a tag to re trigger them an SMS after sometime.some time. This part of the guide covers 6 fields, listed below. What this coversError Name: 30007 - Carrier Violation Fields in this part of the guide Trigger: Messaging Error - SMSWorkflow Trigger Name:Name: Messaging Error - SMSFilters:Filter Type: Error Code isError Name: 30007 - Carrier ViolationButtons and menus referenced Error Name: 30007 - Carrier ViolationTrigger: Messaging Error - SMSName: Messaging Error - SMSFilter Type: Error Code isExample values- Workflow Trigger Name:
- Priya Raman
- Name: Messaging Error - SMS
- Priya Raman
Illustrative values showing the expected format. They are not read from the screenshot.
All 2 steps in this procedure
- Filter Type: Error Code is
- Error Name: 30007 - Carrier Violation this image
- Further, this can be created into if else if different actions is needed as shown below:
Step 4 of 4: Further, this can be created into if else if different actions is… What this shows Step 4 of 4: Further, this can be created into if else if different actions is needed as shown below: What this shows Shows what this covers for step 4 of 4 in the "Example" section of "Workflow Trigger - Messaging Error Code - SMS". This screenshot accompanies step 4 of 4 in the "Example" section of "Workflow Trigger - Messaging Error Code - SMS". At this point in the walkthrough you further, this can be created into if else if different actions is needed as shown below. This part of the guide covers 6 fields, listed below. What this coversFurther, this can be created into if else if different actions is needed as shown below: Fields in this part of the guide Trigger: Messaging Error - SMSWorkflow Trigger Name:Name: Messaging Error - SMSFilters:Filter Type: Error Code isError Name: 30007 - Carrier ViolationButtons and menus referenced Trigger: Messaging Error - SMSName: Messaging Error - SMSFilter Type: Error Code isError Name: 30007 - Carrier ViolationExample values- Workflow Trigger Name:
- Priya Raman
- Name: Messaging Error - SMS
- Priya Raman
Illustrative values showing the expected format. They are not read from the screenshot.
All 4 steps in this procedure
- Choose a Workflow Trigger:
- Workflow Trigger Name:
- Filters:
- Further, this can be created into if else if different actions is needed as shown below: this image
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