How to Create A Task Event and Task Reminder in Campaigns
Learn how to automate internal follow-ups with task events and reminders in GHL Customer Care campaigns. Assign tasks, set due dates, and trigger workflows
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This article will show you how to add task events and reminders to your GHL Customer Care campaigns. These task steps help automate internal follow-ups by assigning action items to your team when a contact reaches specific stages in your campaign.
Covered in this article:
Campaigns & Triggers Overview
Campaigns & Triggers Overview
How to create a Task Event in Campaigns
Task events let you assign internal action items to your team at key moments in a contact's journey. These tasks act as reminders or manual to-dos that need to be completed when a contact reaches a specific step in a campaign.
Use task events to streamline internal operations — like reminding a team member to follow up with a lead, make a phone call, or review an account. You can customize the task name, due date, priority, notes, and assignee directly within the campaign step.
How to set up a Task Reminder Trigger
Task triggers allow you to start automations based on actions taken on tasks — such as completion, assignment, or status changes. This is useful when you want follow-up actions to occur automatically in response to how your team handles tasks.
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