Assistants need to reach this page over the internet. While it is only running on your machine, these two buttons will not be able to load it.
Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
WhatsApp Delivery Status in Workflows
In this article, we will discuss how to use WhatsApp delivery status inside workflows.
✓WhatsApp needs to be subscribed and enabled on the location account. You can refer to WhatsApp Sub-Account Setup for setting up WhatsApp on your sub-account.
✓If you want to send business-initiated conversations, ensure that you have an approved template in place. See How to Create a WhatsApp Template.
Recipe for WhatsApp Delivery Status
You can use the pre-built WhatsApp Delivery Status recipe under Automations.
WhatsApp Delivery Status in Workflows (image 1 of 7)What this shows Prerequisite for Using WhatsApp Under Workflows ✓ WhatsApp needs to be subscribed and enabled on the location account.What this showsIllustrates the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows".This screenshot appears in the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows". The text alongside this image reads: Prerequisite for Using WhatsApp Under Workflows ✓ WhatsApp needs to be subscribed and enabled on the location account. You can refer to WhatsApp Sub-Account Setup for setting up WhatsApp on your sub-account. ✓ If you want to send business-initiated conversations, ensure that you have an approved…. Immediately after, the guide continues: How to Use WhatsApp Delivery Status Inside Workflows 1 Go to Automation > Create Workflow > Start from Scratch 2 Add Trigger > WhatsApp Action > Select WhatsApp Template 3 Enable toggle "Wait for WhatsApp Message Delivery Status" > Save….Image 1 of 7What this coversPrerequisite for Using WhatsApp Under Workflows ✓ WhatsApp needs to be subscribed and enabled on the location account. You can refer to WhatsApp Sub-Account Setup for setting up WhatsApp on your sub-account. ✓ If you want to send business-initiated conversations, ensure that you have an approved template in place. See How to Create a WhatsApp Template.Next stepHow to Use WhatsApp Delivery Status Inside Workflows 1 Go to Automation > Create Workflow > Start from Scratch 2 Add Trigger > WhatsApp Action > Select WhatsApp Template 3 Enable toggle "Wait for WhatsApp Message Delivery Status" > Save Action 4 Add Action > If/Else 5 Select Contact Details > Valid WhatsApp > Add conditions for True and False 6 Add failover to SMS/Email for the False and None branch
How to Use WhatsApp Delivery Status Inside Workflows
1
Go to Automation > Create Workflow > Start from Scratch
WhatsApp Delivery Status in Workflows (image 2 of 7)What this shows Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.What this showsIllustrates the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows".This screenshot appears in the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows". The text alongside this image reads: Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations. Immediately after, the guide continues: Frequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the….Image 2 of 7What this coversRecipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.Next stepFrequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the delivery status of WhatsApp messages. Q: How can I use the WhatsApp delivery status in my workflows? You can use If/Else conditions based on Valid WhatsApp status to determine the next steps in your workflow. This enables more dynamic and responsive communication strategies. Q: What is the purpose of the toggle for holding contacts in the workflow? The toggle holds the contact in the workflow until the delivery status is received from Meta. This ensures that the workflow waits for the delivery status before proceeding to the next step.
WhatsApp Delivery Status in Workflows (image 3 of 7)What this shows Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.What this showsIllustrates the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows".This screenshot appears in the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows". The text alongside this image reads: Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations. Immediately after, the guide continues: Frequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the….Image 3 of 7What this coversRecipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.Next stepFrequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the delivery status of WhatsApp messages. Q: How can I use the WhatsApp delivery status in my workflows? You can use If/Else conditions based on Valid WhatsApp status to determine the next steps in your workflow. This enables more dynamic and responsive communication strategies. Q: What is the purpose of the toggle for holding contacts in the workflow? The toggle holds the contact in the workflow until the delivery status is received from Meta. This ensures that the workflow waits for the delivery status before proceeding to the next step.
3
Enable toggle "Wait for WhatsApp Message Delivery Status" > Save Action
WhatsApp Delivery Status in Workflows (image 4 of 7)What this shows Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.What this showsIllustrates the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows".This screenshot appears in the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows". The text alongside this image reads: Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations. Immediately after, the guide continues: Frequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the….Image 4 of 7What this coversRecipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.Next stepFrequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the delivery status of WhatsApp messages. Q: How can I use the WhatsApp delivery status in my workflows? You can use If/Else conditions based on Valid WhatsApp status to determine the next steps in your workflow. This enables more dynamic and responsive communication strategies. Q: What is the purpose of the toggle for holding contacts in the workflow? The toggle holds the contact in the workflow until the delivery status is received from Meta. This ensures that the workflow waits for the delivery status before proceeding to the next step.
4
Add Action > If/Else
WhatsApp Delivery Status in Workflows (image 5 of 7)What this shows Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.What this showsIllustrates the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows".This screenshot appears in the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows". The text alongside this image reads: Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations. Immediately after, the guide continues: Frequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the….Image 5 of 7What this coversRecipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.Next stepFrequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the delivery status of WhatsApp messages. Q: How can I use the WhatsApp delivery status in my workflows? You can use If/Else conditions based on Valid WhatsApp status to determine the next steps in your workflow. This enables more dynamic and responsive communication strategies. Q: What is the purpose of the toggle for holding contacts in the workflow? The toggle holds the contact in the workflow until the delivery status is received from Meta. This ensures that the workflow waits for the delivery status before proceeding to the next step.
5
Select Contact Details > Valid WhatsApp > Add conditions for True and False
WhatsApp Delivery Status in Workflows (image 6 of 7)What this shows Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.What this showsIllustrates the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows".This screenshot appears in the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows". The text alongside this image reads: Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations. Immediately after, the guide continues: Frequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the….Image 6 of 7What this coversRecipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.Next stepFrequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the delivery status of WhatsApp messages. Q: How can I use the WhatsApp delivery status in my workflows? You can use If/Else conditions based on Valid WhatsApp status to determine the next steps in your workflow. This enables more dynamic and responsive communication strategies. Q: What is the purpose of the toggle for holding contacts in the workflow? The toggle holds the contact in the workflow until the delivery status is received from Meta. This ensures that the workflow waits for the delivery status before proceeding to the next step.
6
Add failover to SMS/Email for the False and None branch
WhatsApp Delivery Status in Workflows (image 7 of 7)What this shows Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.What this showsIllustrates the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows".This screenshot appears in the "WhatsApp Delivery Status in Workflows" section of "WhatsApp Delivery Status under Workflows". The text alongside this image reads: Recipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations. Immediately after, the guide continues: Frequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the….Image 7 of 7What this coversRecipe for WhatsApp Delivery Status You can use the pre-built WhatsApp Delivery Status recipe under Automations.Next stepFrequently Asked Questions Q: What is the WhatsApp delivery status support feature? WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the delivery status of WhatsApp messages. Q: How can I use the WhatsApp delivery status in my workflows? You can use If/Else conditions based on Valid WhatsApp status to determine the next steps in your workflow. This enables more dynamic and responsive communication strategies. Q: What is the purpose of the toggle for holding contacts in the workflow? The toggle holds the contact in the workflow until the delivery status is received from Meta. This ensures that the workflow waits for the delivery status before proceeding to the next step.
Frequently Asked Questions
Q: What is the WhatsApp delivery status support feature?
WhatsApp delivery status support in workflows enhances your communication strategies by allowing you to incorporate conditional logic based on the delivery status of WhatsApp messages.
Q: How can I use the WhatsApp delivery status in my workflows?
You can use If/Else conditions based on Valid WhatsApp status to determine the next steps in your workflow. This enables more dynamic and responsive communication strategies.
Q: What is the purpose of the toggle for holding contacts in the workflow?
The toggle holds the contact in the workflow until the delivery status is received from Meta. This ensures that the workflow waits for the delivery status before proceeding to the next step.
