Learn how to set up WhatsApp in GHL Customer Care sub-accounts. Covers new/existing number setup, templates, pricing, conversations, and agency reselling options.
3 min read668 words30 explained imagesUpdated Fri, 10 Apr at 4:46 AM
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WhatsApp Business Integration Guide
Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation.
Navigate to Settings > WhatsApp and select Connect your WhatsApp
WhatsApp Business Integration Guide (image 1 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 1 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
2
Continue with Signup
Follow the on-screen instructions to begin the registration process.
WhatsApp Business Integration Guide (image 2 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 2 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
3
Connect to LeadConnector
Click Continue to proceed with the integration.
WhatsApp Business Integration Guide (image 3 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 3 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
4
Select WhatsApp Business App
Click Connect a WhatsApp Business App, then tap Next.
WhatsApp Business Integration Guide (image 4 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 4 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
5
Enter Your Phone Number
Add your WhatsApp Business phone number and tap Next.
WhatsApp Business Integration Guide (image 5 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 5 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
6
Verify Your Account Details
Review your WhatsApp Business Account details and make any corrections before proceeding.
WhatsApp Business Integration Guide (image 6 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 6 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
7
Import Contacts & Chat History
Import contacts and up to six months of chat history from the WhatsApp Business App into LeadConnector.
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
WhatsApp Business Integration Guide (image 7 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 7 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
WhatsApp Business Integration Guide (image 8 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 8 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
8
Connect to the Business Platform
Scan the QR code to complete the connection. You can continue using your WhatsApp Business App alongside the Business Platform.
WhatsApp Business Integration Guide (image 9 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 9 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
9
Share Chat History & Contacts
Your contacts and conversations will be securely synced with LeadConnector.
WhatsApp Business Integration Guide (image 10 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 10 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
10
Setup Complete
Your WhatsApp Business App is now successfully integrated with LeadConnector.
WhatsApp Business Integration Guide (image 11 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 11 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
11
Review and Confirm
Check all entered details carefully, then click Confirm.
WhatsApp Business Integration Guide (image 12 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 12 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
âś“
Integration Complete
Click Finish. Your WhatsApp Business App is fully integrated with LeadConnector.
WhatsApp Business Integration Guide (image 13 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 13 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
NOTE
1. Sending template messages is not supported via the WhatsApp Business App — they can only be sent through the CRM.
2. You will manage your WhatsApp profile from the WhatsApp Business App, not the CRM.
3. You can only have a maximum of one phone number under Coexistence.
Navigate to Settings > WhatsApp and click Create a new WhatsApp business account.
WhatsApp Business Integration Guide (image 14 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 14 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
2
Continue with Facebook
Click Continue with Facebook and log in using the Facebook account associated with your business.
WhatsApp Business Integration Guide (image 15 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 15 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
3
Begin Setup
Tap Continue to initiate the integration process.
WhatsApp Business Integration Guide (image 16 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 16 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
4
Enter Business Details
Fill in all required business information, select Create WhatsApp Business Account, then click Next.
WhatsApp Business Integration Guide (image 17 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 17 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
5
Add Your Phone Number
Enter the phone number you want to integrate. Make sure it's active and accessible for verification.
WhatsApp Business Integration Guide (image 18 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 18 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
6
Verify via OTP
Enter the one-time password received by SMS or voice call, then click Next.
WhatsApp Business Integration Guide (image 19 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 19 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
7
Review and Confirm
Check all entered details carefully, then click Confirm.
WhatsApp Business Integration Guide (image 20 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 20 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
âś“
Integration Complete
Your WhatsApp Business Account is now successfully integrated and ready to use.
WhatsApp Business Integration Guide (image 21 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 21 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
Method 3Migrate from an Existing BSP
1
Start the Signup Process
Navigate to Settings > WhatsApp and click Migrating from an existing BSP (Business Solution Provider).
WhatsApp Business Integration Guide (image 22 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 22 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
2
Begin Setup
Tap Continue to initiate the migration process.
WhatsApp Business Integration Guide (image 23 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 23 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
3
Select Business Assets
Choose the business assets you'd like to migrate. Make sure you select the correct WhatsApp Business Account and associated assets.
WhatsApp Business Integration Guide (image 24 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 24 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
4
Enter Business Details
Fill in all required business information accurately, then click Next.
WhatsApp Business Integration Guide (image 25 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 25 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
5
Add Your Phone Number
Enter the phone number you wish to migrate. Ensure it's active and accessible for verification, then click Next.
WhatsApp Business Integration Guide (image 26 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 26 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
6
Verify Your Phone Number
Click Next to receive your verification code and proceed with number verification.
WhatsApp Business Integration Guide (image 27 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 27 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
7
Enter the OTP
Enter the one-time password received by SMS or voice call, then click Next.
WhatsApp Business Integration Guide (image 28 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 28 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
8
Review and Confirm
Check all entered details carefully, then click Confirm to complete the migration.
WhatsApp Business Integration Guide (image 29 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 29 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
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Migration Complete
Your WhatsApp Account has been successfully migrated and is ready to use.
WhatsApp Business Integration Guide (image 30 of 30)What this shows WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector.What this showsIllustrates the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account".This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….Image 30 of 30
Buttons and menus referencedConnect a New WhatsApp Business NumberMigrate from an Existing BSPUnsupported CountriesNigeriaSouth AfricaSettings > WhatsAppConnect your WhatsAppContinueConnect a WhatsApp Business AppNextlatest versionscan the QR code
All 2 steps in this procedure
Update your WhatsApp Business App to the latest version before this step.
Look for a message from the official Facebook Business account and scan the QR code when prompted.
