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Memberships & Communities

Communities - Tagging Channels and Events in Posts/Comments

Use # to tag channels and events in GHL Customer Care Communities. Add clickable, permission-aware links to posts and comments, with our steps by step guide.

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On this page
  1. Key Benefits of Tagging Channels and Events
  2. Permissions & Prerequisites
  3. How To Tag Channels and Events in Posts/Comments
  4. Step 1: Navigate to Groups
  5. Step 2: Create or Open a Post/Comment
  6. Step 3: Insert a tag with #
  7. Frequently Asked Questions
  8. Related Articles

Tag channels and scheduled events directly inside posts and comments to guide members to the right place, fast. This article explains what channel/event tagging is, who can use it, and how to add tags with the # shortcut so discussions stay organized and actionable. 

TABLE OF CONTENTS

What is Tagging Channels and Events?

Channel/event tagging turns references in your post or comment into permission-aware, clickable links. Type # to open a picker of channels and events you can access; select one to insert a tag with a distinctive icon. Readers can click the tag to navigate directly to that channel or event (access required).

Key Benefits of Tagging Channels and Events

Use these benefits to decide when to tag and how to structure posts that drive readers to the right destination.

  • Faster navigation: Readers jump straight to the referenced channel or event.

  • Clear context: Icons and links make intent obvious inside long threads.

  • Targeted engagement: Tags turn posts into actionable prompts for members.

  • Permission-aware visibility: Only channels/events you can access appear in the picker.

Permissions & Prerequisites

Confirm access first so tags appear in the picker and work when clicked.

  • Who can tag: Any user who can create a post or comment in the community.

  • What you’ll see: The # picker shows only channels/events you have permission to access.

  • Where to tag: Communities → open a post or comment editor.

How To Tag Channels and Events in Posts/Comments

Follow these steps to add a tag, publish, and verify the link works for your audience.

Step 1: Navigate to Groups

  1. Click on Memberships from your sub-account.
  2. Click on the Communities tab.
  3. Select Groups from the drop-down.
Step 1: Navigate to Groups (image 1 of 3) What this shows Click on Memberships from your sub-account. What this shows Illustrates the "Step 1: Navigate to Groups" section of "Communities - Tagging Channels and Events in Posts/Comments". This animation appears in the "Step 1: Navigate to Groups" section of "Communities - Tagging Channels and Events in Posts/Comments". The text alongside this image reads: Click on Memberships from your sub-account. Click on the Communities tab. Select Groups from the drop-down. Immediately after, the guide continues: Login to your Group. Open the post or comment editor. Image 1 of 3 What to chooseClick on Memberships from your sub-account. Click on the Communities tab. Select Groups from the drop-down.
Buttons and menus referenced MembershipsCommunitiesGroups
Next stepLogin to your Group. Open the post or comment editor.
All 3 steps in this procedure
  1. Click on Memberships from your sub-account.
  2. Click on the Communities tab.
  3. Select Groups from the drop-down.

Step 2: Create orOpen a Post/Comment

  1. Login to your Group.

  2. Open the post or comment editor.

Step 2: Create or Open a Post/Comment (image 2 of 3) What this shows Login to your Group. What this shows Illustrates the "Step 2: Create or Open a Post/Comment" section of "Communities - Tagging Channels and Events in Posts/Comments". This animation appears in the "Step 2: Create or Open a Post/Comment" section of "Communities - Tagging Channels and Events in Posts/Comments". The text alongside this image reads: Login to your Group. Open the post or comment editor. Immediately after, the guide continues: Type # to open the picker; search or scroll to find the channel or event. Press Enter (or click) to insert the tag. Finish your message and click Publish Post/Comment. Check your newly inserted tag to confirm it opens the intended…. Image 2 of 3 What this coversLogin to your Group. Open the post or comment editor.
Buttons and menus referenced postcomment
Next stepType # to open the picker; search or scroll to find the channel or event. Press Enter (or click) to insert the tag. Finish your message and click Publish Post/Comment. Check your newly inserted tag to confirm it opens the intended destination.
All 2 steps in this procedure
  1. Login to your Group.
  2. Open the post or comment editor.

Step 3: Insert a tag with #

  1. Type # to open the picker; search or scroll to find the channel or event.

  2. Press Enter (or click) to insert the tag.

  3. Finish your message and click Publish Post/Comment.

  4. Check your newly inserted tag to confirm it opens the intended destination.

Step 3: Insert a tag with # (image 3 of 3) What this shows Type # to open the picker; search or scroll to find the channel or event. What this shows Illustrates the "Step 3: Insert a tag with #" section of "Communities - Tagging Channels and Events in Posts/Comments". This animation appears in the "Step 3: Insert a tag with #" section of "Communities - Tagging Channels and Events in Posts/Comments". The text alongside this image reads: Type # to open the picker; search or scroll to find the channel or event. Press Enter (or click) to insert the tag. Finish your message and click Publish Post/Comment. Check your newly inserted tag to confirm it opens the intended destination. Immediately after, the guide continues: Q: Can I tag multiple channels or events in one post? Image 3 of 3 What to fill inType # to open the picker; search or scroll to find the channel or event. Press Enter (or click) to insert the tag. Finish your message and click Publish Post/Comment. Check your newly inserted tag to confirm it opens the intended destination.
Buttons and menus referenced #channeleventEnterPublishPost/Comment
Next stepQ: Can I tag multiple channels or events in one post?
All 4 steps in this procedure
  1. Type # to open the picker; search or scroll to find the channel or event.
  2. Press Enter (or click) to insert the tag.
  3. Finish your message and click Publish Post/Comment.
  4. Check your newly inserted tag to confirm it opens the intended destination.

Frequently Asked Questions

Q: Can I tag multiple channels or events in one post?

Yes—add as many as are relevant, but keep posts readable and focused.

Q: Why don’t I see a channel/event in the list?

Only items you have access to appear in the picker. Confirm your permissions or membership.

Q: What do the icons mean?

Icons visually distinguish channels from events so readers know what they’re opening.

Q: What happens if an event has already ended?

The tag may open a read-only or ended view, depending on event settings.

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