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How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker

Learn how to add, manage, and reuse images with Media Picker in GHL Customer Care across forms, surveys, quizzes, and QR codes using centralized Media Storage.

5 min read1,077 words5 explained imagesUpdated Thu, 23 Apr at 8:31 AM
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  1. Key Benefits of Media Picker & Media Storage Integration
  2. Media Picker & Media Storage
  3. Image-Based Elements
  4. Rich Text Editors
  5. Quiz Result Builder
  6. QR Codes
  7. How to Use Media Picker & Media Storage Integration
  8. Step 1: Organize your Media Storage
  9. Step 2: Open a supported builder
  10. Step 3: Insert or change an image
  11. Step 4: Maintain your media library
  12. Frequently Asked Questions
  13. Related Articles

Media Picker & Media Storage Integration provides a unified way to manage and insert images across forms, surveys, quizzes, and QR codes. It connects these builders directly to GHL Customer Care’s centralized Media Storage, allowing you to browse, upload, and reuse assets from a single location.

TABLE OF CONTENTS

What is Media Picker & Media Storage Integration?

Media Picker & Media Storage Integration connects image selection in Forms, Surveys, Quizzes, and QR Codes to GHL Customer Care’s centralized Media Storage (Media Center).

The Media Picker is a pop-up window that opens when you click options like “Change Image” or the image icon in builders, allowing you to select or upload media from Media Storage.

Whenever you add or change an image, the Global Media Picker opens, giving you access to your full media library, including folders, uploads, and external sources where supported. This ensures a consistent and organized experience when working with images across different tools.

Key Benefits of Media Picker & Media Storage Integration

  • One consistent image experience across GHL Customer Care: Forms, surveys, quizzes, QR codes, funnels, and websites use the same Global Media Picker, creating a familiar and predictable workflow.
  • Faster and more intuitive image selection: Browse folders, search files, preview images, and select assets without switching between different upload interfaces.
  • Reuse existing assets instead of re-uploading: Access previously uploaded logos, backgrounds, and graphics from Media Storage, reducing duplication and saving time.
  • Centralized media management: All images are stored in one place, where you can organize files using folders, rename assets, and manage unused media.
  • Improved brand consistency: Teams can reuse approved brand assets across multiple builders, helping maintain a consistent visual identity.
  • Compatibility with Media Storage features: Images selected through the picker can benefit from features like file filtering, image editing, and external integrations available in Media Storage.

Media Picker & Media Storage

The Global Media Picker acts as the interface for accessing Media Storage when inserting images.

When you open the Media Picker, you can:

Browse Media Storage

Navigate folders, switch between grid or list views, and review image details such as dimensions.

Search and filter assets

Locate files quickly using search and available filters.

Upload new images

Drag and drop files directly into the picker to add them to your Media Storage library.

Preview before inserting

Open images to review them before adding them to your builder.

Edit images (where supported)

Use built-in editing tools in Media Storage to adjust images before inserting them.

Image-Based Elements

Image-based elements in forms, surveys, and quizzes use the Global Media Picker for selecting visuals.

When working with these elements, Clicking Change Image opens the Media Picker. Selected or uploaded images are stored in Media Storage. The same image can be reused across multiple builders

Example workflow:

  • Open your builder (e.g., Form Builder)
  • Select an image element
  • Click Change Image
  • Choose or upload an image from the Media Picker
  • Insert the image and save

Rich Text Editors

Rich Text Editors (RTEs) support inserting images directly within text fields.

You can Click the image icon in the editor toolbar, Open the Media Picker, Select or upload an image, Insert it inline within the text. This is useful for adding logos, instructions, or visual context inside descriptions and messages.

Quiz Result Builder

The Quiz Result Builder supports images for different outcomes, allowing you to visually enhance results. For each result, Image selection opens the Global Media Picker. You can reuse existing assets or upload new ones. The same image can be applied across multiple results or quizzes. This helps maintain consistency across quiz experiences.

QR Codes

QR Code configurations support adding logos or image overlays using the Media Picker. When adding a logo,Click the image or logo option, Open the Media Picker, Select or upload a logo from Media Storage, Insert and adjust as needed.

Using shared assets ensures consistent branding across campaigns.

How to Use Media Picker & Media Storage Integration

Step 1: Organize your Media Storage

Open Media Storage from the sidebar
Create folders (e.g., Logos, Forms, Quizzes, QR Codes)
Upload commonly used assets

Step 1: Organize your Media Storage (image 1 of 5) What this shows Open Media Storage from the sidebar Create folders (e.g., Logos, Forms, Quizzes, QR Codes) Upload commonly used assets What this shows Illustrates the "Step 1: Organize your Media Storage" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". This screenshot appears in the "Step 1: Organize your Media Storage" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". The text alongside this image reads: Open Media Storage from the sidebar Create folders (e.g., Logos, Forms, Quizzes, QR Codes) Upload commonly used assets. Immediately after, the guide continues: Navigate to Form Builder, Survey Builder, Quiz Builder, or QR Codes Create or edit an asset. Image 1 of 5 Where to goOpen Media Storage from the sidebar Create folders (e.g., Logos, Forms, Quizzes, QR Codes) Upload commonly used assets Next stepNavigate to Form Builder, Survey Builder, Quiz Builder, or QR Codes Create or edit an asset

Step 2: Open a supported builder

Navigate to Form Builder, Survey Builder, Quiz Builder, or QR Codes
Create or edit an asset

The screenshot below shows how the Media Picker is accessed in the Form Builder using the image icon in a Rich Text Editor.

Step 2: Open a supported builder (image 2 of 5) What this shows The screenshot below shows how the Media Picker is accessed in the Form Builder using the image icon in a Rich Text Editor. What this shows Illustrates the "Step 2: Open a supported builder" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". This screenshot appears in the "Step 2: Open a supported builder" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". The text alongside this image reads: The screenshot below shows how the Media Picker is accessed in the Form Builder using the image icon in a Rich Text Editor. Immediately after, the guide continues: After clicking the image icon or Upload, the Media Picker opens as a pop-up within the builder. From here, you can browse your existing media, search for specific files, or upload a new image. Image 2 of 5 What this coversThe screenshot below shows how the Media Picker is accessed in the Form Builder using the image icon in a Rich Text Editor. Next stepAfter clicking the image icon or Upload, the Media Picker opens as a pop-up within the builder. From here, you can browse your existing media, search for specific files, or upload a new image.

Step 3: Insert or change an image

After clicking the image icon or Upload, the Media Picker opens as a pop-up within the builder. From here, you can browse your existing media, search for specific files, or upload a new image.

Step 3: Insert or change an image (image 3 of 5) What this shows After clicking the image icon or Upload, the Media Picker opens as a pop-up within the builder. What this shows Illustrates the "Step 3: Insert or change an image" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". This screenshot appears in the "Step 3: Insert or change an image" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". The text alongside this image reads: After clicking the image icon or Upload, the Media Picker opens as a pop-up within the builder. From here, you can browse your existing media, search for specific files, or upload a new image. Immediately after, the guide continues: Select the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code. Image 3 of 5 What this coversAfter clicking the image icon or Upload, the Media Picker opens as a pop-up within the builder. From here, you can browse your existing media, search for specific files, or upload a new image.
Buttons and menus referenced Insert Media
Next stepSelect the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code.

Select the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code.

Step 3: Insert or change an image (image 4 of 5) What this shows Select the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code. What this shows Illustrates the "Step 3: Insert or change an image" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". This screenshot appears in the "Step 3: Insert or change an image" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". The text alongside this image reads: Select the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code. Immediately after, the guide continues: Rename or move files in Media Storage. Image 4 of 5 What to chooseSelect the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code.
Buttons and menus referenced Insert Media
Next stepRename or move files in Media Storage
Step 3: Insert or change an image (image 5 of 5) What this shows Select the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code. What this shows Illustrates the "Step 3: Insert or change an image" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". This screenshot appears in the "Step 3: Insert or change an image" section of "How to Add and Reuse Images in Forms, Surveys & QR Codes with Media Picker". The text alongside this image reads: Select the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code. Immediately after, the guide continues: Rename or move files in Media Storage. Image 5 of 5 What to chooseSelect the image you want to use, then click Insert Media to add it to your form, survey, quiz, or QR code.
Buttons and menus referenced Insert Media
Next stepRename or move files in Media Storage

Step 4: Maintain your media library

Rename or move files in Media Storage

Remove unused assets. Edit images when needed and reuse updated versions

Frequently Asked Questions

Q: Do I need to enable the Media Picker?

No. The Global Media Picker is available by default in supported areas.

Q: Where are uploaded images stored?

All images are stored in Media Storage for your sub-account and can be reused across different modules.

Q: Does this affect files uploaded by contacts?

No. Contact-submitted files follow separate storage processes. This integration applies to images used in builders.

Q: Can I use external sources like Google Drive?

Yes. Supported external sources can be accessed through the Media Picker.

Q: What happens to existing images?

Existing images remain unchanged and continue to function as expected.

Q: Can I rename or organize images already in use?

Yes. Changes made in Media Storage reflect wherever the image is used.

Q: Are there file size or type limits?

Yes. Limits are based on Media Storage and the specific builder being used.

Q: Can I edit images inside the Media Picker?

Image selection happens in the picker. Editing is available through Media Storage’s built-in editor.

Q: What is the difference between Media Center and Media Storage?

Media Storage is the library where files are stored, while the Media Picker (Media Center interface) is how you access and select those files.



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