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Best Time to Post Feature in Social Planner

Use GHL Customer Care’s Best Time to Post feature to schedule content when your audience is most active. Boost social media reach and engagement with smart timing.

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  1. Key Benefits of the Best Time to Post Feature
  2. How To Use the Best Time to Post Feature
  3. Step 1: Create a New Post
  4. Step 2: Add Your Post Content
  5. Step 3: Use “Best Time to Post” Scheduling
  6. Feature Availability and Platform Support
  7. Frequently Asked Questions
  8. Related Articles

The Best Time to Post feature in GHL Customer Care's Social Planner is a smart tool that uses your audience’s engagement data to optimize your posting schedule. Now you can ensure your posts go live at the perfect time to maximize reach and engagement.

TABLE OF CONTENTS

What is Best Time to Post Feature? 

The Best Time to Post feature in Social Planner is a data-driven tool designed to analyze your audience’s engagement patterns and suggest the optimal times for posting on social media. This feature enables you to plan your social content effectively, ensuring posts reach the largest possible audience when engagement is at its peak.

Key Benefits of the Best Time to Post Feature

This section explains the advantages of using the Best Time to Post feature, emphasizing how it improves scheduling efficiency and increases reach on social media platforms.

  • Optimized Posting: Recommendations based on audience engagement boost your content’s visibility.
  • User-Friendly Process: Easily integrated into your existing post creation with simple “Schedule” options.
  • Multi-Platform Support: Works seamlessly across all connected social accounts through Social Planner.
  • Enhanced Engagement: Posting during peak engagement times increases the chances of reaching a larger audience.

How To Use the Best Time to Post Feature 

This guide breaks down the setup process into clear, sequential steps, ensuring you correctly enable and utilize the feature for optimal results in your social planning.

Step 1: Create a New Post

  1. Navigate to Marketing from your sub-account.
  2. Click on the Social Planner tab.
  3. Click on the + New Post button.
    Step 3 of 5: Click on the + New Post button What this shows Step 3 of 5: Click on the + New Post button. What this shows Shows what to click for step 3 of 5 in the "Step 1: Create a New Post" section of "Best Time to Post Feature in Social Planner". This screenshot accompanies step 3 of 5 in the "Step 1: Create a New Post" section of "Best Time to Post Feature in Social Planner". At this point in the walkthrough you click on the + New Post button. For context, this section explains: Navigate to Marketing from your sub-account. Click on the Social Planner tab. Click on the + New Post button. Select + Create New Post or Upload From CSV. Choose the social platforms under the Post to section where you intend to post. The next step is to select + Create New Post or Upload From CSV. Step 3 of 5Image 1 of 5 What to clickClick on the + New Post button.
    Buttons and menus referenced + New PostMarketing from your sub-account.Social Planner+ Create New PostUpload From CSVPost to
    Next stepSelect + Create New Post or Upload From CSV.
    All 5 steps in this procedure
    1. Navigate to Marketing from your sub-account.
    2. Click on the Social Planner tab.
    3. Click on the + New Post button. this image
    4. Select + Create New Post or Upload From CSV.
    5. Choose the social platforms under the Post to section where you intend to post.
  4. Select + Create New Post or Upload From CSV.
    Step 4 of 5: Select + Create New Post or Upload From CSV What this shows Step 4 of 5: Select + Create New Post or Upload From CSV. What this shows Shows what to choose for step 4 of 5 in the "Step 1: Create a New Post" section of "Best Time to Post Feature in Social Planner". This screenshot accompanies step 4 of 5 in the "Step 1: Create a New Post" section of "Best Time to Post Feature in Social Planner". At this point in the walkthrough you select + Create New Post or Upload From CSV. The next step is to choose the social platforms under the Post to section where you intend to post. Step 4 of 5Image 2 of 5 What to chooseSelect + Create New Post or Upload From CSV.
    Buttons and menus referenced + Create New PostUpload From CSVMarketing from your sub-account.Social Planner+ New PostPost to
    Next stepChoose the social platforms under the Post to section where you intend to post.
    All 5 steps in this procedure
    1. Navigate to Marketing from your sub-account.
    2. Click on the Social Planner tab.
    3. Click on the + New Post button.
    4. Select + Create New Post or Upload From CSV. this image
    5. Choose the social platforms under the Post to section where you intend to post.
  5. Choose the social platforms under the Post to section where you intend to post.
    Step 5 of 5: Choose the social platforms under the Post to section where you intend… What this shows Step 5 of 5: Choose the social platforms under the Post to section where you intend to post. What this shows Shows what to choose for step 5 of 5 in the "Step 1: Create a New Post" section of "Best Time to Post Feature in Social Planner". This screenshot accompanies step 5 of 5 in the "Step 1: Create a New Post" section of "Best Time to Post Feature in Social Planner". At this point in the walkthrough you choose the social platforms under the Post to section where you intend to post. Step 5 of 5Image 3 of 5 What to chooseChoose the social platforms under the Post to section where you intend to post.
    Buttons and menus referenced Post toMarketing from your sub-account.Social Planner+ New Post+ Create New PostUpload From CSV
    All 5 steps in this procedure
    1. Navigate to Marketing from your sub-account.
    2. Click on the Social Planner tab.
    3. Click on the + New Post button.
    4. Select + Create New Post or Upload From CSV.
    5. Choose the social platforms under the Post to section where you intend to post. this image

Step 2: Add Your Post Content

  1. Create your post by adding:
    • Text
    • Image or media
    • Hashtags, mentions, etc.
Step 2: Add Your Post Content (image 4 of 5) What this shows Navigate to Marketing from your sub-account. What this shows Illustrates the "Step 2: Add Your Post Content" section of "Best Time to Post Feature in Social Planner". This screenshot appears in the "Step 2: Add Your Post Content" section of "Best Time to Post Feature in Social Planner". The text alongside this image reads: Navigate to Marketing from your sub-account. Click on the Social Planner tab. Click on the + New Post button. Select + Create New Post or Upload From CSV. Choose the social platforms under the Post to section where you intend to post. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Click on the down arrow beside post button and select Schedule Post option from the popup. Review the suggested Best Time to Post options displayed based on your audience’s engagement trends. Select a recommended time frame from the…. Image 4 of 5 Where to goNavigate to Marketing from your sub-account. Click on the Social Planner tab. Click on the + New Post button. Select + Create New Post or Upload From CSV. Choose the social platforms under the Post to section where you intend to post.
Fields in this part of the guide TextImage or media
Next stepClick on the down arrow beside post button and select Schedule Post option from the popup. Review the suggested Best Time to Post options displayed based on your audience’s engagement trends. Select a recommended time frame from the options.| Click on the Schedule Post button.

Step 3: Use “Best Time to Post” Scheduling

  1. Click on the down arrow beside post button and select Schedule Post option from the popup.
  2. Review the suggested Best Time to Post options displayed based on your audience’s engagement trends.
  3. Select a recommended time frame from the options.|
  4. Click on the Schedule Post button.
Step 3: Use “Best Time to Post” Scheduling (image 5 of 5) What this shows Click on the down arrow beside post button and select Schedule Post option from the popup. What this shows Illustrates the "Step 3: Use “Best Time to Post” Scheduling" section of "Best Time to Post Feature in Social Planner". This animation appears in the "Step 3: Use “Best Time to Post” Scheduling" section of "Best Time to Post Feature in Social Planner". The text alongside this image reads: Click on the down arrow beside post button and select Schedule Post option from the popup. Review the suggested Best Time to Post options displayed based on your audience’s engagement trends. Select a recommended time frame from the options.| Click on the Schedule Post button. Immediately after, the guide continues: Understanding where and how you can use the Best Time to Post feature is crucial. This section highlights its availability across different interfaces in social planner. Image 5 of 5 What to chooseClick on the down arrow beside post button and select Schedule Post option from the popup. Review the suggested Best Time to Post options displayed based on your audience’s engagement trends. Select a recommended time frame from the options.| Click on the Schedule Post button.
Buttons and menus referenced down arrow beside post buttonSchedule Postsuggested Best Time to Postrecommended time frame
Next stepUnderstanding where and how you can use the Best Time to Post feature is crucial. This section highlights its availability across different interfaces in social planner.
All 4 steps in this procedure
  1. Click on the down arrow beside post button and select Schedule Post option from the popup.
  2. Review the suggested Best Time to Post options displayed based on your audience’s engagement trends.
  3. Select a recommended time frame from the options.|
  4. Click on the Schedule Post button.

Feature Availability and Platform Support 

Understanding where and how you can use the Best Time to Post feature is crucial. This section highlights its availability across different interfaces in social planner.

  • Available in Post Composer and CSV Bulk Action for both basic and advanced post scheduling.
  • Not available in the mobile app, ensuring desktop-focused functionality for detailed planning.

Frequently Asked Questions

Q: What exactly does the Best Time to Post feature do?

It analyzes your audience’s engagement data to recommend the optimal posting times on your selected social platforms.

Q: Is the Best Time to Post feature available in the mobile app?

No, this feature is currently only available on the desktop version within the post composer and CSV bulk action interfaces.

Q: Can I manually change the suggested posting time?

Yes, after the recommendation is shown, you can adjust the time to better suit your posting strategy.

Q: Which social platforms does this feature support?

It is available for all social media accounts connected to Social Planner through GHL Customer Care.

Q: Will there be updates to include other formats?

Yes, upcoming releases will expand support to include Recurring Posts, Review, RSS feeds, and Category Queue formats.

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