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How to Download Share Certificates & Badges

Export GHL Customer Care certificates and badges as PDF, PNG, or JPG. Choose the right format for printing, web embedding, email sharing, and social media posts.

3 min read718 words9 explained imagesUpdated Tue, 4 Aug at 7:05 AM
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On this page
  1. Accessing the Credentials Dashboard
  2. Understanding the Dashboard
  3. How to Share Certificates and Badges via Email
  4. How to Download Certificates and Badges
  5. Available Download Formats
  6. Frequently Asked Questions
  7. Related Articles
Memberships & Credentials

How to Download and Share Certificates & Badges

Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard.
What You'll Learn

This guide explains how to download and share GHL Customer Care certificates and badges directly from your credentials dashboard.

You'll learn how to access the credentials dashboard, share credentials via email, download them in different formats, and understand the difference between issued credentials and templates.

1Accessing the Credentials Dashboard

The Credentials dashboard is where you manage all your certificates and badges. Follow these steps to access it:

  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard

This opens your credentials dashboard where you can view, create, download, and share all your certificates and badges.

Accessing the Credentials Dashboard (image 1 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "Accessing the Credentials Dashboard" section of "How to Download Share Certificates & Badges". This screenshot appears in the "Accessing the Credentials Dashboard" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 1 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard

2Understanding the Dashboard

Your credentials dashboard displays three main sections:

Issued Certificates

Certificates that have been issued to specific recipients with their names and issue dates.

Issued Badges

Badges that have been issued to recipients and are ready to share.

Templates

Certificate and badge templates that haven't been issued to anyone yet. These are your master designs that you can preview and download.

Creating New Templates

You can create new certificate and badge templates directly from the dashboard by clicking the creation buttons in the Templates section.

Understanding the Dashboard (image 2 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "Understanding the Dashboard" section of "How to Download Share Certificates & Badges". This screenshot appears in the "Understanding the Dashboard" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 2 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard

3How to Share Certificates and Badges via Email

You can send certificates and badges directly via email from the certificate editor. Follow these steps:

Step 1
Click on the certificate name

In the Credentials dashboard, click on the certificate or badge name to open the certificate editor or click on the three dots and click on Edit.

How to Share Certificates and Badges via Email (image 3 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". This screenshot appears in the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 3 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard
Step 2
Click the Send button

In the top right corner of the certificate editor, click the Send button.

How to Share Certificates and Badges via Email (image 4 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". This screenshot appears in the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 4 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard
Step 3
Send via email

From the sharing interface, you can send the certificate via email directly from here.

How to Share Certificates and Badges via Email (image 5 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". This screenshot appears in the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 5 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard

4How to Download Certificates and Badges

Download certificates and badges in your preferred format using the preview interface. Follow these steps:

Step 1
Click the three dots

In the Credentials dashboard, locate the certificate or badge you want to download and click the three-dot menu icon next to it and select Preview to open the credential preview page.

How to Download Certificates and Badges (image 6 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". This screenshot appears in the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 6 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard
Step 2
Choose your download format

On the preview page, you'll see two download options:

  • Download PDF button — Click this to download as PDF (the default format)
  • Down arrow — Click the down arrow beside the download button to choose between PDF, PNG, and JPG formats.
How to Download Certificates and Badges (image 7 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". This animation appears in the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 7 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard
Social Media Sharing

You can also share credentials to social media from the preview page, but you need to issue the credential first. Social media sharing is not available for templates that haven't been issued yet.

How to Download Certificates and Badges (image 8 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". This screenshot appears in the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 8 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard

5Available Download Formats

GHL Customer Care supports three download formats for certificates and badges:

PDF (Default)

Best for professional printing, framing, and maintaining design fidelity.

PNG

High-quality images with transparency support, ideal for website embedding and badges on profiles.

JPG

Smaller file sizes for email attachments, social media posts, and quick sharing.

Available Download Formats (image 9 of 9) What this shows Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple… What this shows Illustrates the "Available Download Formats" section of "How to Download Share Certificates & Badges". This screenshot appears in the "Available Download Formats" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. Path: Memberships Select Credentials > DashboardImage 9 of 9
Fields in this part of the guide Log into your GHL Customer Care accountGHL Customer Care Credentials Preview: MembershipsIssue certificates on Course CompletionHow to Use Badges in Certificate BuilderIssue Certificates: Triggers and Actions
Buttons and menus referenced MembershipsCredentials > DashboardclickcertificatebadgenamethreedotsEditSenddotmenu
All 3 steps in this procedure
  1. Log into your GHL Customer Care account
  2. Go to Memberships
  3. Select Credentials > Dashboard

6Frequently Asked Questions

Q: Can I download templates that haven't been issued yet?
Yes. You can preview and download both templates and issued credentials using the three-dot menu and Preview option.
Q: Why can't I share templates to social media?
Social media sharing is only available for issued credentials because they contain recipient-specific information. You need to issue the credential to someone first before sharing it on social media.
Q: Which format should I use for email attachments?
JPG is best for email attachments because it has smaller file sizes. If you need transparency or higher quality, use PNG.
Q: Can recipients download their own certificates in different formats?
Yes. When recipients access their credential through their share link or the Client Portal, they see the same preview interface with all three download format options.

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