# How to Download Share Certificates & Badges > Export GHL Customer Care certificates and badges as PDF, PNG, or JPG. Choose the right format for printing, web embedding, email sharing, and social media posts. - Source: https://docs.ghlcustomercare.com/docs/certificates/issue-certificates/how-to-download-share-certificates-badges - Section: Certificates / Issue Certificates - Reading time: 3 min - Images: 9, each explained below - Modified on Tue, 4 Aug at 7:05 AM --- Memberships & Credentials # How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how to download and share GHL Customer Care certificates and badges directly from your credentials dashboard. You'll learn how to access the credentials dashboard, share credentials via email, download them in different formats, and understand the difference between issued credentials and templates. Table of Contents [1Accessing the Credentials Dashboard](#section-1) [2Understanding the Dashboard](#section-2) [3How to Share Certificates and Badges via Email](#section-3) [4How to Download Certificates and Badges](#section-4) [5Available Download Formats](#section-5) [6Frequently Asked Questions](#section-faq) [7Related Articles](#section-6) ## 1Accessing the Credentials Dashboard The Credentials dashboard is where you manage all your certificates and badges. Follow these steps to access it: 1. Log into your GHL Customer Care account 2. Go to **Memberships** 3. Select **Credentials > Dashboard** This opens your credentials dashboard where you can view, create, download, and share all your certificates and badges. ![Accessing the Credentials Dashboard (image 1 of 9)](https://jumpshare.com/share/t7G1tzitlyFUyyz332h7+/Screenshot+2026-08-04+at+15.38.26.png) **Accessing the Credentials Dashboard (image 1 of 9)** This screenshot appears in the "Accessing the Credentials Dashboard" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard ## 2Understanding the Dashboard Your credentials dashboard displays three main sections: Issued Certificates Certificates that have been issued to specific recipients with their names and issue dates. Issued Badges Badges that have been issued to recipients and are ready to share. Templates Certificate and badge templates that haven't been issued to anyone yet. These are your master designs that you can preview and download. Creating New Templates You can create new certificate and badge templates directly from the dashboard by clicking the creation buttons in the Templates section. ![Understanding the Dashboard (image 2 of 9)](https://jumpshare.com/share/iI9ybultx0UtrHhTq9rf+/Screen+Shot+2026-08-04+at+15.41.22.png) **Understanding the Dashboard (image 2 of 9)** This screenshot appears in the "Understanding the Dashboard" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard ## 3How to Share Certificates and Badges via Email You can send certificates and badges directly via email from the certificate editor. Follow these steps: Step 1 Click on the certificate name In the Credentials dashboard, **click** on the **certificate** or **badge** **name** to open the certificate editor or click on the **three** **dots** and click on **Edit**. ![How to Share Certificates and Badges via Email (image 3 of 9)](https://jumpshare.com/share/3UwYNSjYUgNDJOj7lAF4+/Screen+Shot+2026-08-04+at+15.44.01.png) **How to Share Certificates and Badges via Email (image 3 of 9)** This screenshot appears in the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard Step 2 Click the Send button In the top right corner of the certificate editor, click the **Send** button. ![How to Share Certificates and Badges via Email (image 4 of 9)](https://jumpshare.com/share/O8vXtERG0rwi3FhlRHD3+/Screen+Shot+2026-08-04+at+15.46.01.png) **How to Share Certificates and Badges via Email (image 4 of 9)** This screenshot appears in the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard Step 3 Send via email From the sharing interface, you can send the certificate via email directly from here. ![How to Share Certificates and Badges via Email (image 5 of 9)](https://jumpshare.com/share/pfR64P2UoxJvcEIO70yC+/Screen+Shot+2026-08-04+at+15.49.26.png) **How to Share Certificates and Badges via Email (image 5 of 9)** This screenshot appears in the "How to Share Certificates and Badges via Email" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard ## 4How to Download Certificates and Badges Download certificates and badges in your preferred format using the preview interface. Follow these steps: Step 1 Click the three dots In the Credentials dashboard, locate the certificate or badge you want to download and click the **three**\-**dot** **menu** icon next to it and select **Preview** to open the credential preview page. ![How to Download Certificates and Badges (image 6 of 9)](https://jumpshare.com/share/bPVBTC2W8ZNrLdXuaP69+/Screen+Shot+2026-08-04+at+15.53.30.png) **How to Download Certificates and Badges (image 6 of 9)** This screenshot appears in the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard Step 2 Choose your download format On the preview page, you'll see two download options: - **Download PDF button** — Click this to download as PDF (the default format) - **Down arrow** — Click the down arrow beside the download button to choose between PDF, PNG, and JPG formats. ![How to Download Certificates and Badges (image 7 of 9)](https://jumpshare.com/share/uYauSZfXD41xLGyBCqNQ+/GIF+Recording+2026-08-04+at+15.57.15.gif) **How to Download Certificates and Badges (image 7 of 9)** This animation appears in the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard Social Media Sharing You can also share credentials to social media from the preview page, but you need to **issue the credential first**. Social media sharing is **not** **available** **for** **templates** that **haven't been issued yet**. ![How to Download Certificates and Badges (image 8 of 9)](https://jumpshare.com/share/yZ6X2kOj80zcoglrCAlO+/Screen+Shot+2026-08-04+at+15.59.10.png) **How to Download Certificates and Badges (image 8 of 9)** This screenshot appears in the "How to Download Certificates and Badges" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard ## 5Available Download Formats GHL Customer Care supports three download formats for certificates and badges: PDF (Default) Best for professional printing, framing, and maintaining design fidelity. PNG High-quality images with transparency support, ideal for website embedding and badges on profiles. JPG Smaller file sizes for email attachments, social media posts, and quick sharing. ![Available Download Formats (image 9 of 9)](https://jumpshare.com/share/Z4DinIOH1Eveb5BlgXkT+/Screen+Shot+2026-08-04+at+16.07.26.png) **Available Download Formats (image 9 of 9)** This screenshot appears in the "Available Download Formats" section of "How to Download Share Certificates & Badges". For context, this section explains: Memberships & Credentials How to Download and Share Certificates & Badges Learn how to download certificates and badges in multiple formats (PDF, PNG, JPG) and share them via email or social media directly from your GHL Customer Care Memberships dashboard. What You'll Learn This guide explains how…. The navigation path used here is Memberships Select Credentials > Dashboard. This part of the guide covers 5 fields, listed below. - Path: Memberships Select Credentials > Dashboard - Fields: Log into your GHL Customer Care account, GHL Customer Care Credentials Preview: Memberships, Issue certificates on Course Completion, How to Use Badges in Certificate Builder, Issue Certificates: Triggers and Actions - Controls: Memberships, Credentials > Dashboard, click, certificate, badge, name, three, dots, Edit, Send, dot, menu Full procedure: 1. Log into your GHL Customer Care account 2. Go to Memberships 3. Select Credentials > Dashboard ## 6Frequently Asked Questions Q: Can I download templates that haven't been issued yet? Yes. You can preview and download both templates and issued credentials using the three-dot menu and Preview option. Q: Why can't I share templates to social media? Social media sharing is only available for issued credentials because they contain recipient-specific information. You need to issue the credential to someone first before sharing it on social media. Q: Which format should I use for email attachments? JPG is best for email attachments because it has smaller file sizes. If you need transparency or higher quality, use PNG. Q: Can recipients download their own certificates in different formats? Yes. When recipients access their credential through their share link or the Client Portal, they see the same preview interface with all three download format options. ## 7Related Articles - [](https://docs.ghlcustomercare.com/)[GHL Customer Care Credentials Preview: Memberships](https://docs.ghlcustomercare.com/docs/memberships-and-communities/membership-courses-sites/ghl-customer-care-credentials-preview-memberships) - [Issue certificates on Course Completion](https://docs.ghlcustomercare.com/docs/certificates/issue-certificates/issue-certificates-on-course-completion) - [](https://docs.ghlcustomercare.com/)[How to Use Badges in Certificate Builder](https://docs.ghlcustomercare.com/docs/certificates/issue-badge/how-to-use-badges-in-certificate-builder) - [](https://docs.ghlcustomercare.com/)[Issue Certificates: Triggers and Actions](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/issue-certificates-triggers-and-actions) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com