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Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
If your Google account is connected but syncing still fails, check Settings → Integrations → Google for a missing-permissions warning. Use Reconnect to re-run Google OAuth and grant any missing permissions.
After you reconnect, GHL Customer Care automatically syncs any unsynced upcoming appointments** that were created while the integration was disconnected. You do not need to manually edit appointments to trigger syncing.
Reintegration is recommended when:
Calendar events stop syncing.
Google account permissions were changed or revoked.
A calendar was disconnected and needs to be reconnected.
Open Authorization errors or sync issues are appearing in the account.
Steps to Re-Integrate a Google Calendar
Step 1: Delete the Google Calendar
You can delete a connected Google Calendar from two sections.
1. From the My Profile section:
Click on Settings from your sub-account. Select the My Profile Option and navigate to Calendar Settings and click on the Bin/Delete icon of the connected Google Account.
Step 1: Delete the Google Calendar (image 1 of 4)What this shows Click on Settings from your sub-account.What this showsIllustrates the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User".This screenshot appears in the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User". The text alongside this image reads: Click on Settings from your sub-account. Select the My Profile Option and navigate to Calendar Settings and click on the Bin/Delete icon of the connected Google Account. Immediately after, the guide continues: 2. From Calendar Connections Section.Image 1 of 4What to chooseClick on Settings from your sub-account. Select the My Profile Option and navigate to Calendar Settings and click on the Bin/Delete icon of the connected Google Account.
Buttons and menus referencedSettingsMy ProfileBin/DeleteConnectionsConnected Calendarsacknowledgement boxConfirm
Next step2. From Calendar Connections Section:
2. From Calendar Connections Section:
Navigate to Settings and Calendars and select the Connections tab. Under Connected Calendars, click on the Bin/Delete icon of the connected Google Account.
Step 1: Delete the Google Calendar (image 2 of 4)What this shows Navigate to Settings and Calendars and select the Connections tab.What this showsIllustrates the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User".This screenshot appears in the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User". The text alongside this image reads: Navigate to Settings and Calendars and select the Connections tab. Under Connected Calendars, click on the Bin/Delete icon of the connected Google Account. Immediately after, the guide continues: Check the a cknowledgement box from the pop-up and click on Confirm.Image 2 of 4Where to goNavigate to Settings and Calendars and select the Connections tab. Under Connected Calendars, click on the Bin/Delete icon of the connected Google Account.
Buttons and menus referencedSettingsMy ProfileBin/DeleteConnectionsConnected Calendarsacknowledgement boxConfirm
Next stepCheck the a cknowledgement box from the pop-up and click on Confirm.
Check the acknowledgement box from the pop-up and click on Confirm.
Step 1: Delete the Google Calendar (image 3 of 4)What this shows Check the a cknowledgement box from the pop-up and click on Confirm.What this showsIllustrates the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User".This screenshot appears in the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User". The text alongside this image reads: Check the a cknowledgement box from the pop-up and click on Confirm. Immediately after, the guide continues: Similarly, you can reconnect the Google Calendar from the same two sections as specified above, the My Profile Section and the Calendar Connections Section.Image 3 of 4How to confirmCheck the a cknowledgement box from the pop-up and click on Confirm.
Buttons and menus referencedSettingsMy ProfileBin/DeleteConnectionsConnected Calendarsacknowledgement boxConfirm
Next stepSimilarly, you can reconnect the Google Calendar from the same two sections as specified above, the My Profile Section and the Calendar Connections Section.
Step 2: Re-Integrate Google Calendar
Similarly, you can reconnect the Google Calendar from the same two sections as specified above, the My Profile Section and the Calendar Connections Section.
1. Click on your sub-account Settings and select the My Profile option, and under Calendar Settings, click on the + Add New button. You can also follow our How to Integrate Google Calendar with GHL Customer Care guide to successfully connect your Google account.
Step 2: Re-Integrate Google Calendar (image 4 of 4)What this shows 1.What this showsIllustrates the "Step 2: Re-Integrate Google Calendar" section of "How to Re-Integrate Google Calendar for a User".This animation appears in the "Step 2: Re-Integrate Google Calendar" section of "How to Re-Integrate Google Calendar for a User". The text alongside this image reads: 1. Click on your sub-account Settings and select the My Profile option, and under Calendar Settings, click on the + Add New button. You can also follow our How to Integrate Google Calendar with GHL Customer Care guide to successfully connect your Google account. Immediately after, the guide continues: Please Note: After you complete the reintegration process, test your Google Calendar to ensure the syncing process works as expected. If you are still experiencing issues after testing, please contact Customer Support for further….Image 4 of 4What to choose1. Click on your sub-account Settings and select the My Profile option, and under Calendar Settings, click on the + Add New button. You can also follow our How to Integrate Google Calendar with GHL Customer Care guide to successfully connect your Google account.
Buttons and menus referencedSettingsMy ProfileCalendar Settings+ Add New
Next stepPlease Note: After you complete the reintegration process, test your Google Calendar to ensure the syncing process works as expected. If you are still experiencing issues after testing, please contact Customer Support for further assistance.
Please Note: After you complete the reintegration process, test your Google Calendar to ensure the syncing process works as expected. If you are still experiencing issues after testing, please contact Customer Support for further assistance.
Frequently Asked Questions
Q: Do I need to remove the old integration before reconnecting? Yes, it's recommended to disconnect the current Google Calendar integration before reconnecting to avoid sync conflicts.
Q: Will I lose any appointments if I disconnect the calendar? No, disconnecting and reconnecting does not delete past or upcoming appointments already synced into the system.
Q: How do I know the calendar is successfully re-integrated? Once reconnected, you should see the calendar listed with active sync status. You can test by creating a test appointment and verifying it appears on both ends.
Q: Can I re-integrate using a different Google account? Yes. After disconnecting the original account, you can use a different Google login during re-integration. Just make sure it's the correct one for your calendar events.
Q: Can I connect multiple calendars to the same user? Yes, you can add multiple calendars but one you can have only one primary calendar.
If your Google account is connected but syncing still fails, check Settings → Integrations → Google for a missing-permissions warning. Use Reconnect to re-run Google OAuth and grant any missing permissions. After you reconnect, GHL Customer Care automatically syncs any unsynced upcoming appointments** that were created while the integration was disconnected. You do not need to manually edit appointments to trigger syncing. Reintegration is recommended when: Calendar events stop syncing . Google account permissions were changed or revoked. A calendar was disconnected and needs to be reconnected. Open Authorization errors or sync issues are appearing in the account.
