# How to Re-Integrate Google Calendar for a User > Fix sync issues by re-integrating Google Calendar with GHL Customer Care. A step-by-step guide with tips for reconnecting and troubleshooting. - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/troubleshooting-calendars/how-to-re-integrate-google-calendar-for-a-user - Section: Calendars & Appointments / Troubleshooting Calendars - Reading time: 3 min - Images: 4, each explained below - Modified on Fri, 8 May at 9:43 AM --- This article guides you through **re-integrating your Google Calendar** with GHL Customer Care to **resolve sync issues and restore calendar functionality**. **IMPORTANT:** You cannot use the "login as" feature since connecting a Google account needs to be done by the user who owns that Google account. --- **TABLE OF CONTENTS** - [What is Google Calendar Re-Integration?](#what-is-google-calendar-re-integration) - [Steps to Re-Integrate a Google Calendar](#steps-to-re-integrate-a-google-calendar) - [Step 1: Delete the Google Calendar](#step-1-delete-the-google-calendar) - [Step 2: Re-Integrate Google Calendar](#step-2-re-integrate-google-calendar) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- --- ## **What is Google Calendar Re-Integration?** If your Google account is connected but syncing still fails, check Settings → Integrations → Google for a missing-permissions warning. Use Reconnect to re-run Google OAuth and grant any missing permissions. After you reconnect, GHL Customer Care automatically syncs any unsynced upcoming appointments\*\* that were created while the integration was disconnected. You do not need to manually edit appointments to trigger syncing. Reintegration is recommended when: - Calendar events **stop syncing**. - Google account **permissions were changed** or revoked. - A **calendar was** **disconnected** and needs to be reconnected. - Open **Authorization errors** or **sync issues** are appearing in the account. --- ## **Steps to Re-Integrate a Google Calendar** ### **Step 1:** Delete the Google Calendar You can delete a connected Google Calendar from two sections. **1\. From the My Profile section:** Click on **Settings** from your sub-account. Select the **My Profile** Option and navigate to Calendar Settings and click on the **Bin/Delete** icon of the connected Google Account. ![Step 1: Delete the Google Calendar (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155052594133/original/ALs3W46u-TZyhIJvjaJe_-U-4OpyhB-Lsw.png) **Step 1: Delete the Google Calendar (image 1 of 4)** This screenshot appears in the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User". The text alongside this image reads: Click on Settings from your sub-account. Select the My Profile Option and navigate to Calendar Settings and click on the Bin/Delete icon of the connected Google Account. Immediately after, the guide continues: 2. From Calendar Connections Section. - What to choose: Click on Settings from your sub-account. Select the My Profile Option and navigate to Calendar Settings and click on the Bin/Delete icon of the connected Google Account. - Controls: Settings, My Profile, Bin/Delete, Connections, Connected Calendars, a, cknowledgement box, Confirm - Next: 2. From Calendar Connections Section: **2\. From Calendar Connections Section:** Navigate to **Settings** and Calendars and select the **Connections** tab. Under **Connected Calendars**, click on the **Bin/Delete** icon of the connected Google Account. ![Step 1: Delete the Google Calendar (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155052594415/original/4dcbvs0OqHramXOF8ldYzXb0LilpKBHapA.png) **Step 1: Delete the Google Calendar (image 2 of 4)** This screenshot appears in the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User". The text alongside this image reads: Navigate to Settings and Calendars and select the Connections tab. Under Connected Calendars, click on the Bin/Delete icon of the connected Google Account. Immediately after, the guide continues: Check the a cknowledgement box from the pop-up and click on Confirm. - Where to go: Navigate to Settings and Calendars and select the Connections tab. Under Connected Calendars, click on the Bin/Delete icon of the connected Google Account. - Controls: Settings, My Profile, Bin/Delete, Connections, Connected Calendars, a, cknowledgement box, Confirm - Next: Check the a cknowledgement box from the pop-up and click on Confirm. Check the **a****cknowledgement box** from the pop-up and click on **Confirm**. ![Step 1: Delete the Google Calendar (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155052594468/original/I-xNSIBPMDKX70NFowQF08pK6BkZYlJSIw.png) **Step 1: Delete the Google Calendar (image 3 of 4)** This screenshot appears in the "Step 1: Delete the Google Calendar" section of "How to Re-Integrate Google Calendar for a User". The text alongside this image reads: Check the a cknowledgement box from the pop-up and click on Confirm. Immediately after, the guide continues: Similarly, you can reconnect the Google Calendar from the same two sections as specified above, the My Profile Section and the Calendar Connections Section. - How to confirm: Check the a cknowledgement box from the pop-up and click on Confirm. - Controls: Settings, My Profile, Bin/Delete, Connections, Connected Calendars, a, cknowledgement box, Confirm - Next: Similarly, you can reconnect the Google Calendar from the same two sections as specified above, the My Profile Section and the Calendar Connections Section. ### **Step 2:** Re-Integrate Google Calendar Similarly, you can reconnect the Google Calendar from the same two sections as specified above, the My Profile Section and the Calendar Connections Section.  1\. Click on your sub-account **Settings** and select the **My Profile** option, and under **Calendar Settings**, click on the **\+ Add New** button. You can also follow our [**How to Integrate Google Calendar with GHL Customer Care**](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-google-with-ghl-customer-care-calendars) guide to successfully connect your Google account. ![Step 2: Re-Integrate Google Calendar (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155052596409/original/cblnkrM4D_FEvrGVr-tvceSs5C4yAYGeOg.gif) **Step 2: Re-Integrate Google Calendar (image 4 of 4)** This animation appears in the "Step 2: Re-Integrate Google Calendar" section of "How to Re-Integrate Google Calendar for a User". The text alongside this image reads: 1. Click on your sub-account Settings and select the My Profile option, and under Calendar Settings, click on the + Add New button. You can also follow our How to Integrate Google Calendar with GHL Customer Care guide to successfully connect your Google account. Immediately after, the guide continues: Please Note: After you complete the reintegration process, test your Google Calendar to ensure the syncing process works as expected. If you are still experiencing issues after testing, please contact Customer Support for further…. - What to choose: 1. Click on your sub-account Settings and select the My Profile option, and under Calendar Settings, click on the + Add New button. You can also follow our How to Integrate Google Calendar with GHL Customer Care guide to successfully connect your Google account. - Controls: Settings, My Profile, Calendar Settings, + Add New - Next: Please Note: After you complete the reintegration process, test your Google Calendar to ensure the syncing process works as expected. If you are still experiencing issues after testing, please contact Customer Support for further assistance. **Please Note:** After you complete the reintegration process, test your Google Calendar to ensure the syncing process works as expected. If you are still experiencing issues after testing, please contact Customer Support for further assistance. --- ## **Frequently Asked Questions** **Q: Do I need to remove the old integration before reconnecting?** Yes, it's recommended to disconnect the current Google Calendar integration before reconnecting to avoid sync conflicts. **Q: Will I lose any appointments if I disconnect the calendar? **No, disconnecting and reconnecting does not delete past or upcoming appointments already synced into the system. **Q: How do I know the calendar is successfully re-integrated? **Once reconnected, you should see the calendar listed with active sync status. You can test by creating a test appointment and verifying it appears on both ends. **Q: Can I re-integrate using a different Google account? **Yes. After disconnecting the original account, you can use a different Google login during re-integration. Just make sure it's the correct one for your calendar events. **Q: Can I connect multiple calendars to the same user?** Yes, you can add multiple calendars but one you can have only one primary calendar. --- ## **Related Articles** - [How To Integrate Your Google Calendar](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-google-with-ghl-customer-care-calendars) - [Why Google Calendar Integration Breaks and How to Fix It](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/troubleshooting-calendars/why-google-calendar-integration-breaks) - [Setting Up Linked Calendars & Conflict Calendars](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-settings-and-preferences/setting-up-linked-calendars-conflict-calendars)  - [Assigning a Primary Calendar](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-settings-and-preferences/assigning-a-primary-calendar)[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/how-to-sync-ghl-customer-care-calendars-with-outlook) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com