In Teams/Group calendars (Round Robin, Service, Class, and Collective Calendars), appointments assigned to a particular user can be synced to Third Party…
1 min read164 words2 explained imagesUpdated Fri, 20 Sep, 2024 at 10:45 AM
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In Teams/Group calendars (Round Robin, Service, Class, and Collective Calendars), appointments assigned to a particular user can be synced to Third Party Calendars (Google / Outlook / iCloud) and the events from Third Party Calendars can be read and synced to the CRM.
You can configure your calendar under Settings > My Profile. There are primarily two settings, Primary Calendar and Check for Conflicts. All the third party calendar integrations added by the User are shown here.
Figure 1What this shows You can configure your calendar under Settings > My Profile.What this showsIllustrates "Calendar Scheduling Conflicts".This screenshot appears in "Calendar Scheduling Conflicts". The text alongside this image reads: You can configure your calendar under Settings > My Profile. There are primarily two settings, Primary Calendar and Check for Conflicts. All the third party calendar integrations added by the User are shown here. The navigation path used here is Settings > My Profile. Immediately after, the guide continues: All the Google/Outlook/iCloud calendars integrated by the user will be shown here.Path: Settings > My ProfileImage 1 of 2What this coversYou can configure your calendar under Settings > My Profile. There are primarily two settings, Primary Calendar and Check for Conflicts. All the third party calendar integrations added by the User are shown here.Next stepAll the Google/Outlook/iCloud calendars integrated by the user will be shown here.
Check for Scheduling Conflicts
All the Google/Outlook/iCloud calendars integrated by the user will be shown here.
As the name suggests, we read all the events from the selected calendar and block off the timings when the user is not available. Essentially, all events imported from Google/Outlook/iCloud will be blocked, disallowing any appointments during those times.
In the Check for Conflicts section, we do not create any appointments. If a calendar is disabled in Check for Conflicts, it implies that it is already selected in the Primary Calendar."
Check for Scheduling Conflicts (image 2 of 2)What this shows In the Check for Conflicts section, we do not create any appointments.What this showsIllustrates the "Check for Scheduling Conflicts" section of "Calendar Scheduling Conflicts".This screenshot appears in the "Check for Scheduling Conflicts" section of "Calendar Scheduling Conflicts". The text alongside this image reads: In the Check for Conflicts section, we do not create any appointments. If a calendar is disabled in Check for Conflicts, it implies that it is already selected in the Primary Calendar.".Image 2 of 2What this coversIn the Check for Conflicts section, we do not create any appointments. If a calendar is disabled in Check for Conflicts, it implies that it is already selected in the Primary Calendar."
