Calendar Settings & Preferences
13 articles75 explained images
Setting Up Linked Calendars & Conflict Calendars
GHL Customer Care lets you synchronize external calendars (Google, Office 365, Outlook.com) to keep your availability up to date and prevent double-bookings. Use Connected Calendars to authorize GHL Customer Care’s access…
6 min5Calendar: Email, In-App, SMS & Whatsapp Appointment Notifications
With customizable calendar notifications, you can send In-App and tailored emails, SMS and WhatsApp messages when appointments are booked, canceled, rescheduled, or need reminders or follow-ups. Notifications can be…
6 min16Calendar Scheduling Conflicts
In Teams/Group calendars (Round Robin, Service, Class, and Collective Calendars), appointments assigned to a particular user can be synced to Third Party Calendars (Google / Outlook / iCloud) and the events from Third…
1 min2Assigning a Primary Calendar
In This Article Primary Calendar Primary Calendar Dropdown Allow Contact Creation Allow Trigger In Teams/Group calendars (Round Robin, Service, Class, and Collective Calendars), appointments assigned to a particular…
1 min2Collecting Payments in Calendars
Calendar Payments are now possible when booking an appointment. It allows the location to receive payments when a client or customer books for a certain calendar appointment. This is very useful, especially for…
3 min6Custom URL for Unassigned Calendars
TABLE OF CONTENTS What is Custom URL for Unassigned Calendars? Key Benefits of Custom URL for Unassigned Calendars Unassigned vs. Assigned vs. Group Calendars Where Your Custom URL Appears API Domain & Branded Links…
6 min5Configuring Calendar Widget Style (Classic & Neo)
GHL Customer Care provides two calendar widget styles—Classic and Neo—that determine how your booking calendar is displayed to clients. Choosing the right widget style ensures the best scheduling experience for your…
3 min6Configure Recurring Calendar Appointments
Recurring appointments are appointments or meetings that occur at regular intervals, such as every day, every week, or every month. Recurring appointments can be used in calendars to help save time and effort when…
4 min10How to Use List View in the GHL Customer Care Mobile Calendar
How to Use List View in the GHL Customer Care Mobile Calendar This article will show you how to use the new List View in GHL Customer Care’s mobile Calendar module. Designed for fast scanning and clean organization, this…
3 minPayPal in Calendars
GHL Customer Care now lets you accept PayPal for calendar bookings—giving clients a familiar, trusted checkout experience while you get paid instantly. Add PayPal alongside Stripe, Square, Authorize .net, or NMI to boost…
3 min5Calendar View Enhancements
The enhanced Calendar View in GHL Customer Care delivers a cleaner, more spacious, and intuitive way to manage your schedule. With dedicated scheduling types, contextual filters, and an optimized layout, users can focus…
5 min9GHL Customer Care Voice AI: Book Across Multiple Calendars (Intent‑Based Selection)
GHL Customer Care Voice AI now books appointments across multiple calendars by understanding a caller’s intent—not just keywords. This guide explains how to enable multi‑calendar booking, train AI with calendar…
5 min8Buy Now, Pay Later with Klarna and Affirm in Calendars
Buy Now, Pay Later in Calendars lets businesses offer installment-based payment options during booking checkout. When supported through Stripe, eligible customers may see Klarna or Affirm on the booking widget and…
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