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Calendars & Appointments

How to Create Service Menus for Calendars

Set up a Service Menu in GHL Customer Care to display multiple services in one booking page. Customize calendars, assign staff, and streamline client scheduling.

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  1. Key Benefits of Service Menus
  2. Prerequisites to Set Up a Service Menu
  3. How To Set Up a Service Menu
  4. Step 1: Enable the Service Menu Feature
  5. Step 2: Create the Service Menu
  6. Step 3: Select your Services
  7. Step 4: Arrange your Services
  8. Limitations
  9. ? Upgrade to Services (v2)
  10. Frequently Asked Questions
  11. Related Articles

Create a unified booking experience for your clients with Service Menus. This feature allows you to display multiple services from individual calendars on a single page, helping clients book exactly what they need — quickly and conveniently.


TABLE OF CONTENTS


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What is a Service Menu?

Service Menus allow you to list multiple services in one branded interface, enabling clients to book various appointments in a single flow. Each service connects to a separate Service Calendar, giving you full control over availability, staff assignment, pricing, and duration. This is especially useful for businesses that offer several services or work with multiple providers.

What is a Service Menu? (image 1 of 5) What this shows Service Menus allow you to list multiple services in one branded interface, enabling clients to book various appointments in a single flow. What this shows Illustrates the "What is a Service Menu?" section of "How to Create Service Menus for Calendars". This screenshot appears in the "What is a Service Menu?" section of "How to Create Service Menus for Calendars". The text alongside this image reads: Service Menus allow you to list multiple services in one branded interface, enabling clients to book various appointments in a single flow. Each service connects to a separate Service Calendar, giving you full control over availability, staff assignment, pricing, and duration. This is especially…. Immediately after, the guide continues: Service Menus reduce friction in the scheduling process while providing full flexibility in how services are presented and booked. Image 1 of 5 What this coversService Menus allow you to list multiple services in one branded interface, enabling clients to book various appointments in a single flow. Each service connects to a separate Service Calendar, giving you full control over availability, staff assignment, pricing, and duration. This is especially useful for businesses that offer several services or work with multiple providers. Next stepService Menus reduce friction in the scheduling process while providing full flexibility in how services are presented and booked.

Key Benefits of Service Menus

Service Menus reduce friction in the scheduling process while providing full flexibility in how services are presented and booked.

  • Centralized Booking Experience: Consolidates all services into a single interface so clients can browse and book from one convenient location.

  • Optional Staff Selection: Allows clients to choose their preferred provider when enabled, giving them more control over their appointment experience.

  • Organized Service Categorization: Enables grouped service organization through Group Calendars, making it easier to manage and present related services.

  • Independent Calendar Configuration: Each service is tied to its own calendar, allowing you to define custom settings, staff, availability, and duration.

  • Flexible Booking Options: Lets clients book one or multiple services in a single session based on your configuration preferences.


Prerequisites to Set Up a Service Menu

Create a Service Calendar: Design a dedicated calendar for each service you offer and assign the calendar to its respective group. 

Click here to know more about creating a Service Calendar

Create a Calendar Group: Calendar Groups are required to organize related Service Calendars under a shared category. Only calendars assigned to a group can be included in a Service Menu.

Click here to know more about creating a Calendar Group

How To Set Up a Service Menu

Proper setup ensures that the menu shows the correct services, respects user availability, and routes bookings effectively.

Step 1: Enable the Service Menu Feature

To activate the Service Menu functionality:

  • Use the main left-side navigation bar to navigate to Calendars

  • Click Calendar Settings then navigate to the Preferences tab in the secondary navigation menu

  • Navigate to the Account Preference tab located under Preferences

  • Locate the Services section. Turn on the blue toggle labeled Service Menu

Step 1: Enable the Service Menu Feature (image 2 of 5) What this shows Use the main left-side navigation bar to navigate to Calendars Click Calendar S ettings then navigate to the Preferences tab in the… What this shows Illustrates the "Step 1: Enable the Service Menu Feature" section of "How to Create Service Menus for Calendars". This screenshot appears in the "Step 1: Enable the Service Menu Feature" section of "How to Create Service Menus for Calendars". The text alongside this image reads: Use the main left-side navigation bar to navigate to Calendars Click Calendar S ettings then navigate to the Preferences tab in the secondary navigation menu Navigate to the Account Preference tab located under Preferences Locate the Services section. Turn on the blue toggle labeled Service Menu. Immediately after, the guide continues: Now that the feature is enabled and your Service Calendars are ready, you can create your Service Menu. Image 2 of 5 What to chooseUse the main left-side navigation bar to navigate to Calendars Click Calendar S ettings then navigate to the Preferences tab in the secondary navigation menu Navigate to the Account Preference tab located under Preferences Locate the Services section. Turn on the blue toggle labeled Service Menu
Buttons and menus referenced CalendarsCalendarSettingsPreferencesAccountPreferenceServicesServiceMenu
Next stepNow that the feature is enabled and your Service Calendars are ready, you can create your Service Menu.
All 4 steps in this procedure
  1. Use the main left-side navigation bar to navigate to Calendars
  2. Click Calendar S ettings then navigate to the Preferences tab in the secondary navigation menu
  3. Navigate to the Account Preference tab located under Preferences
  4. Locate the Services section. Turn on the blue toggle labeled Service Menu

Step 2: Create the Service Menu

Now that the feature is enabled and your Service Calendars are ready, you can create your Service Menu.

  • Use the main left-side navigation bar to navigate to Settings > Calendars

  • Navigate to the Service Menu tab located under Calendar Settings

  • Click the blue button in the top right corner labelled Create Service Menu

  • Complete the following fields:

    • Name: This will appear as the title of the menu

    • Description: Optional summary for clients

    • Slug URL: This forms the menu’s custom URL

    • Form: If you would like to collect more information than the standard First Name, Last Name, Email, and Phone from those who book on this calendar, select a custom form.
Step 2: Create the Service Menu (image 3 of 5) What this shows Use the main left-side navigation bar to navigate to Settings > Calendars Navigate to the Service Menu tab located under Calendar Settings… What this shows Illustrates the "Step 2: Create the Service Menu" section of "How to Create Service Menus for Calendars". This screenshot appears in the "Step 2: Create the Service Menu" section of "How to Create Service Menus for Calendars". The text alongside this image reads: Use the main left-side navigation bar to navigate to Settings > Calendars Navigate to the Service Menu tab located under Calendar Settings Click the blue button in the top right corner labelled Create Service Menu Complete the following fields. The navigation path used here is Settings > Calendars Navigate. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: After adding details to your menu, you'll choose which services (calendars) will appear. Path: Settings > Calendars NavigateImage 3 of 5 What to clickUse the main left-side navigation bar to navigate to Settings > Calendars Navigate to the Service Menu tab located under Calendar Settings Click the blue button in the top right corner labelled Create Service Menu Complete the following fields:
Fields in this part of the guide Name: This will appear as the title of the menuDescription: Optional summary for clientsSlug URL: This forms the menu’s custom URL
Buttons and menus referenced Settings >CalendarsService MenuCreate Service MenuForm
Next stepAfter adding details to your menu, you'll choose which services (calendars) will appear.
Example values
Name: This will appear as the title of the menu
Priya Raman
Slug URL: This forms the menu’s custom URL
https://northgatedental.com

Illustrative values showing the expected format. They are not read from the screenshot.

All 4 steps in this procedure
  1. Use the main left-side navigation bar to navigate to Settings > Calendars
  2. Navigate to the Service Menu tab located under Calendar Settings
  3. Click the blue button in the top right corner labelled Create Service Menu
  4. Complete the following fields:

Step 3: Select your Services

After adding details to your menu, you'll choose which services (calendars) will appear.

  • From the Service Menu editor, navigate to the Select Services tab

  • Use the checkboxes to select the services (calendars) that will show on the Service Menu

Step 3: Select your Services (image 4 of 5) What this shows From the Service Menu editor, navigate to the Select Services tab Use the checkboxes to select the services (calendars) that will show on… What this shows Illustrates the "Step 3: Select your Services" section of "How to Create Service Menus for Calendars". This screenshot appears in the "Step 3: Select your Services" section of "How to Create Service Menus for Calendars". The text alongside this image reads: From the Service Menu editor, navigate to the Select Services tab Use the checkboxes to select the services (calendars) that will show on the Service Menu. Immediately after, the guide continues: Use drag-and-drop to organize the order of appearance Save your changes. Image 4 of 5 What to chooseFrom the Service Menu editor, navigate to the Select Services tab Use the checkboxes to select the services (calendars) that will show on the Service Menu
Buttons and menus referenced Select Services
Next stepUse drag-and-drop to organize the order of appearance Save your changes
All 2 steps in this procedure
  1. From the Service Menu editor, navigate to the Select Services tab
  2. Use the checkboxes to select the services (calendars) that will show on the Service Menu

Step 4: Arrange your Services

  • Use drag-and-drop to organize the order of appearance

  • Save your changes

Step 4: Arrange your Services (image 5 of 5) What this shows Use drag-and-drop to organize the order of appearance Save your changes What this shows Illustrates the "Step 4: Arrange your Services" section of "How to Create Service Menus for Calendars". This screenshot appears in the "Step 4: Arrange your Services" section of "How to Create Service Menus for Calendars". The text alongside this image reads: Use drag-and-drop to organize the order of appearance Save your changes. Immediately after, the guide continues: The current Service Menu has the following restrictions. Image 5 of 5 How to confirmUse drag-and-drop to organize the order of appearance Save your changes Next stepThe current Service Menu has the following restrictions:


Limitations

The current Service Menu has the following restrictions:

  1. Stripe only – Service Menu payments can only be collected using Stripe.

  2. No card-on-file – Customer cards are not saved for future use when booking through the Service Menu.

  3. No in-app payments – Payment collection inside the mobile app is not supported.

  4. No coupon codes – Discounts and coupon codes cannot be applied at checkout.

? Upgrade to Services (v2)

To unlock the full set of features — including multiple payment options, saved cards, in-app payments, and coupon code support — you can move to the new Services (v2) experience.

Help Documentation - https://docs.ghlcustomercare.com/support/solutions/folders/155000000828


Frequently Asked Questions

Q: Can I create more than one Service Menu?
Yes, you can build multiple menus using different Group Calendars.

Q: Are Service Menus mobile-friendly?
Yes. They are fully responsive and optimized for mobile devices.

Q: Can clients choose more than one service?
Yes, unless you enable the “Limit to One Service” option.

Q: How do I reorder the services?
Drag and drop services while creating or editing the Service Menu.

Q: Can I track conversions or add analytics?
Yes. Use the custom code field to add tracking pixels or scripts.


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