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How to resell Marketplace Apps

In this article, we will guide you on how to resell marketplace apps built by 3rd-party app developers and set custom prices for your sub-accounts. TABLE…

2 min read379 words6 explained imagesUpdated Thu, 19 Oct, 2023 at 9:14 AM
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On this page
  1. Pre-requisites
  2. Connect your Agency Stripe Account
  3. Setting your App Price
  4. Personalizing offers for certain clients
  5. How is the experience for your client?

In this article, we will guide you on how to resell marketplace apps built by 3rd-party app developers and set custom prices for your sub-accounts.

TABLE OF CONTENTS

Pre-requisites

Connect your Agency Stripe Account

Your agency Stripe account will be used to collect subscription payments for marketplace apps from your clients. You can connect your agency Stripe account to your agency by following this help article - https://docs.ghlcustomercare.com/support/solutions/articles/48001171910-how-to-connect-stripe-to-your-agency-dashboard

Setting your App Price

  • You can set your agency-wide offer by configuring it on the Agency left menu -> Reselling tab.
Setting your App Price (image 1 of 6) What this shows You can set your agency-wide offer by configuring it on the Agency left menu -> Reselling tab. What this shows Illustrates the "Setting your App Price" section of "How to resell Marketplace Apps". This screenshot appears in the "Setting your App Price" section of "How to resell Marketplace Apps". The text alongside this image reads: You can set your agency-wide offer by configuring it on the Agency left menu -> Reselling tab. Immediately after, the guide continues: If the app provides multiple pricing plans, you can set your price for each pricing plan offered by the app. Image 1 of 6 What this coversYou can set your agency-wide offer by configuring it on the Agency left menu -> Reselling tab. Next stepIf the app provides multiple pricing plans, you can set your price for each pricing plan offered by the app.
All 3 steps in this procedure
  1. The app needs to be under paid model.
  2. The app has set their payment preference to collect payment within GHL Customer Care platform.
  3. The app is under distribution type - Subaccount or Agency & Subaccount.
  • If the app provides multiple pricing plans, you can set your price for each pricing plan offered by the app. 
Setting your App Price (image 2 of 6) What this shows If the app provides multiple pricing plans, you can set your price for each pricing plan offered by the app. What this shows Illustrates the "Setting your App Price" section of "How to resell Marketplace Apps". This screenshot appears in the "Setting your App Price" section of "How to resell Marketplace Apps". The text alongside this image reads: If the app provides multiple pricing plans, you can set your price for each pricing plan offered by the app. Immediately after, the guide continues: Note: Apps which matches below criteria are applicable for reselling. Image 2 of 6 What this coversIf the app provides multiple pricing plans, you can set your price for each pricing plan offered by the app. Next stepNote: Apps which matches below criteria are applicable for reselling;
All 3 steps in this procedure
  1. The app needs to be under paid model.
  2. The app has set their payment preference to collect payment within GHL Customer Care platform.
  3. The app is under distribution type - Subaccount or Agency & Subaccount.

Note: Apps which matches below criteria are applicable for reselling;

  • The app needs to be under paid model.
  • The app has set their payment preference to collect payment within GHL Customer Care platform.
  • The app is under distribution type - Subaccount or Agency & Subaccount. 

Personalizing offers for certain clients

If you wish to offer a different rate to certain clients, you can do so by following these two steps:

Step 1: Go to Sub-Account List -> search for Client -> Click on three dots -> Manage Clients

Personalizing offers for certain clients (image 3 of 6) What this shows Step 1: Go to Sub-Account List -> search for Client -> Click on three dots -> Manage Clients What this shows Illustrates the "Personalizing offers for certain clients" section of "How to resell Marketplace Apps". This screenshot appears in the "Personalizing offers for certain clients" section of "How to resell Marketplace Apps". The text alongside this image reads: Step 1: Go to Sub-Account List -> search for Client -> Click on three dots -> Manage Clients. Immediately after, the guide continues: Step 2: Scroll down to the reselling section -> Change the App Pricing -> Hit Save. Image 3 of 6 What to clickStep 1: Go to Sub-Account List -> search for Client -> Click on three dots -> Manage Clients Next stepStep 2: Scroll down to the reselling section -> Change the App Pricing -> Hit Save

Step 2: Scroll down to the reselling section -> Change the App Pricing -> Hit Save

Personalizing offers for certain clients (image 4 of 6) What this shows Step 2: Scroll down to the reselling section -> Change the App Pricing -> Hit Save What this shows Illustrates the "Personalizing offers for certain clients" section of "How to resell Marketplace Apps". This screenshot appears in the "Personalizing offers for certain clients" section of "How to resell Marketplace Apps". The text alongside this image reads: Step 2: Scroll down to the reselling section -> Change the App Pricing -> Hit Save. Immediately after, the guide continues: Your customers can discover the App marketplace in the left menu bar. To find more details, click here Click on an app and click on install. While installing, your customers will view the prices set by you. They can select a plan, make…. Image 4 of 6 How to confirmStep 2: Scroll down to the reselling section -> Change the App Pricing -> Hit Save Next stepYour customers can discover the App marketplace in the left menu bar. To find more details, click here Click on an app and click on install. While installing, your customers will view the prices set by you. They can select a plan, make the payment and install the app. Note: Your customers need to have card details added to their account to complete the payment & installation. If not, they can visit the company billing page (under sub-account settings), add their card details, come back to the app page and try installing again.

How is the experience for your client?

  • Your customers can discover the App marketplace in the left menu bar. To find more details, click here
  • Click on an app and click on install. 
  • While installing, your customers will view the prices set by you. They can select a plan, make the payment and install the app.
    Step 3 of 4: While installing, your customers will view the prices set by you. They… What this shows Step 3 of 4: While installing, your customers will view the prices set by you. What this shows Shows what to choose for step 3 of 4 in the "How is the experience for your client?" section of "How to resell Marketplace Apps". This screenshot accompanies step 3 of 4 in the "How is the experience for your client?" section of "How to resell Marketplace Apps". At this point in the walkthrough you while installing, your customers will view the prices set by you. They can select a plan, make the payment and install the app. The next step is to note: Your customers need to have card details added to their account to complete the payment & installation. If not, they can visit the company billing page (under sub-account settings), add their card details, come back to the app page and try installing again. Step 3 of 4Image 5 of 6 What to chooseWhile installing, your customers will view the prices set by you. They can select a plan, make the payment and install the app. Next stepNote: Your customers need to have card details added to their account to complete the payment & installation. If not, they can visit the company billing page (under sub-account settings), add their card details, come back to the app page and try installing again.
    All 4 steps in this procedure
    1. Your customers can discover the App marketplace in the left menu bar. To find more details, click here
    2. Click on an app and click on install.
    3. While installing, your customers will view the prices set by you. They can select a plan, make the payment and install the app. this image
    4. Note: Your customers need to have card details added to their account to complete the payment & installation. If not, they can visit the company billing page (under sub-account settings), add their card details, come back to the app page and try installing again.

  • Note: Your customers need to have card details added to their account to complete the payment & installation. If not, they can visit the company billing page (under sub-account settings), add their card details, come back to the app page and try installing again. 

How does the billing work?

When your client installs a paid app it creates 2 subscriptions in the System

  • Between your client's card & your Stripe Account so you can collect payment from your clients.
  • Between GHL Customer Care & your Stripe account. 
How does the billing work? (image 6 of 6) What this shows Between your client's card & your Stripe Account so you can collect payment from your clients. What this shows Illustrates the "How does the billing work?" section of "How to resell Marketplace Apps". This screenshot appears in the "How does the billing work?" section of "How to resell Marketplace Apps". The text alongside this image reads: Between your client's card & your Stripe Account so you can collect payment from your clients. Between GHL Customer Care & your Stripe account. Image 6 of 6 What this coversBetween your client's card & your Stripe Account so you can collect payment from your clients. Between GHL Customer Care & your Stripe account.
All 2 steps in this procedure
  1. Between your client's card & your Stripe Account so you can collect payment from your clients.
  2. Between GHL Customer Care & your Stripe account.

Frequently asked questions

How is the experience for your client?
Your customers can discover the App marketplace in the left menu bar. To find more details, click here Click on an app and click on install. While installing, your customers will view the prices set by you. They can select a plan, make the payment and install the app. Note: Your customers need to have card details added to their account to complete the payment & installation. If not, they can visit the company billing page (under sub-account settings), add their card details, come back to the app page and try installing again. How does the billing work? When your client installs a paid app it creates 2 subscriptions in the System Between your client's card & your Stripe Account so you can collect payment from your clients. Between GHL Customer Care & your Stripe account.

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