# Workflow Folder Permission

> With folder permissions users without access, won't be able to see, create and edit any workflows within that folder. So, if the folder permissions are set to agency admin, then only users with the agency admin role can see, create and edit workflows.

- Source: https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/workflow-folder-permission
- Section: Workflows / Workflow Builder
- Reading time: 1 min
- Images: 2, each explained below
- Modified on Fri, 2 Sep, 2022 at 4:00 AM

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Workflow folder permissions is only available on the [Agency Pro Plan](https://docs.ghlcustomercare.com/docs/settings/agency-settings-2/how-to-upgrade-to-ghl-customer-care-s-agency-pro-plan-497-saas-plan) & above.

## **Restrict access to any folder containing workflows with Folder Permissions**

**Folders allow you to organize content and workflows allow you to automate tasks. You spend hours putting together battle-tested workflows, the last thing you want is unauthorized changes.**   
With folder permissions users without access, won't be able to see, create and edit any workflows within that folder. So, if the folder permissions are set to agency admin, then only users with the agency admin role can see, create and edit workflows.

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## **How-to Add Folder Permissions Within a Workflow Folder**

Hover over or create a **Workflow folder** **\>** Click on the "**Actions**" drop-down button  **>** **Manage Permissions** **\>** Select **User Type & Role** who will have access to this folder and workflows.

**Please Note:**

All users **regardless of thier folder permissions** will still be allowed to view the list of workflows the contact belongs to inside the Contact Details Page. Users will also have the ability to **add / remove** contacts **to/ from** any Workflow. 

![How-to Add Folder Permissions Within a Workflow Folder (image 1 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48244477012/original/CI85ij768UwD1DXCphHnHUiCCrN20gf65Q.gif)

**How-to Add Folder Permissions Within a Workflow Folder (image 1 of 2)**

This animation appears in the "How-to Add Folder Permissions Within a Workflow Folder" section of "Workflow Folder Permission". The text alongside this image reads: All users regardless of thier folder permissions will still be allowed to view the list of workflows the contact belongs to inside the Contact Details Page. Users will also have the ability to add / remove contacts to/ from any Workflow. Immediately after, the guide continues: Folder Permission is set to Access granted for Agency Admin Only Agency Admin Agency User Agency Admin & Agency User Account Admin Agency Admin, Agency User, & Account Admin All All Users.
- What this covers: All users regardless of thier folder permissions will still be allowed to view the list of workflows the contact belongs to inside the Contact Details Page. Users will also have the ability to add / remove contacts to/ from any Workflow.
- Controls: Workflow folder, >, Actions, Manage Permissions, User Type & Role, regardless of thier folder permissions, add / remove, to/ from
- Next: Folder Permission is set to Access granted for Agency Admin Only Agency Admin Agency User Agency Admin & Agency User Account Admin Agency Admin, Agency User, & Account Admin All All Users

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## **What Access is Granted by User Type and Role?**

| Folder Permission is set to | Access granted for |
| --- | --- |
| Agency Admin | Only Agency Admin |
| Agency User | Agency Admin & Agency User |
| Account Admin | Agency Admin, Agency User, & Account Admin  |
| All | All Users |

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## **What a User Without Access Will See**

![What a User Without Access Will See (image 2 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48243295135/original/zko7-tRzeNFOR_RZj6cIKAqSozSDn4xiCQ.png)

**What a User Without Access Will See (image 2 of 2)**

This screenshot appears in the "What a User Without Access Will See" section of "Workflow Folder Permission". The text alongside this image reads: Folder Permission is set to Access granted for Agency Admin Only Agency Admin Agency User Agency Admin & Agency User Account Admin Agency Admin, Agency User, & Account Admin All All Users.
- What this covers: Folder Permission is set to Access granted for Agency Admin Only Agency Admin Agency User Agency Admin & Agency User Account Admin Agency Admin, Agency User, & Account Admin All All Users

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com