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Keyboard Shortcuts in Workflow Builder

Build automations faster with keyboard shortcuts in Advanced Builder. Copy branches, zoom, navigate by arrows, and open panels—no mouse needed.

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On this page
  1. What are Keyboard Shortcuts in Advanced Builder?
  2. Key Benefits of Keyboard Shortcuts
  3. Where to find these keyboard shortcuts
  4. Shortcut References
  5. 1. Edit
  6. 2. View
  7. 3. Navigation
  8. 4. Tools
  9. How To Set Up Keyboard Shortcuts
  10. Important Notes & Limitations
  11. Frequently Asked Questions

Build automations at lightning speed with keyboard shortcuts in GHL Customer Care’s Advanced Workflow Builder. Skip the mouse, duplicate entire branches in seconds, and navigate huge canvases with arrow-key precision—all from one handy overlay.On macOS use ⌘, on Windows/Linux use Ctrl.


TABLE OF CONTENTS


What are Keyboard Shortcuts in Advanced Builder?

Keyboard shortcuts are built-in key combinations that trigger common builder commands—cut, copy, paste, zoom, save, and more—without ever touching your mouse. When you press K (or click the keyboard-icon pill) the shortcuts overlay appears, grouped into Easy-to-scan tabs so you can learn and reference commands in seconds. ⌘ represents the Command key on macOS, while Ctrl is used on Windows and Linux.


Key Benefits of Keyboard Shortcuts

  • Finish complex builds up to 50 % faster by eliminating repetitive clicks.
  • Copy or cut entire branches, including downstream actions—in one keystroke.
  • Fly around the canvas with arrow keys and instant zoom/focus controls.
  • Reduce strain and increase accessibility for power users who prefer the keyboard.
  • Learn faster Commands are grouped into Essential, Edit, View, Navigation, and Tools tabs inside the overlay.

Where to find these keyboard shortcuts

Open any workflow in Advanced Builder. Click the Keyboard Shortcuts button in the upper-left (or press K) to open the overlay.

The overlay groups commands into tabs: Essential, Edit, View, Navigation, Tools.

Where to find these keyboard shortcuts (image 1 of 9) What this shows The overlay groups commands into tabs: Essential, Edit, View, Navigation, Tools. What this shows Illustrates the "Where to find these keyboard shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This screenshot appears in the "Where to find these keyboard shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: The overlay groups commands into tabs: Essential, Edit, View, Navigation, Tools. Immediately after, the guide continues: Common actions for nodes and whole branches. Image 1 of 9 What this coversThe overlay groups commands into tabs: Essential, Edit, View, Navigation, Tools.
Buttons and menus referenced Advanced BuilderKeyboard ShortcutsKEssential, Edit, View, Navigation, Tools
Next stepCommon actions for nodes and whole branches.
Where to find these keyboard shortcuts (image 2 of 9) What this shows The overlay groups commands into tabs: Essential, Edit, View, Navigation, Tools. What this shows Illustrates the "Where to find these keyboard shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This animation appears in the "Where to find these keyboard shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: The overlay groups commands into tabs: Essential, Edit, View, Navigation, Tools. Immediately after, the guide continues: Common actions for nodes and whole branches. Image 2 of 9 What this coversThe overlay groups commands into tabs: Essential, Edit, View, Navigation, Tools.
Buttons and menus referenced Advanced BuilderKeyboard ShortcutsKEssential, Edit, View, Navigation, Tools
Next stepCommon actions for nodes and whole branches.

Shortcut References

1. Edit

Common actions for nodes and whole branches.

ActionShortcut
Cut selected node(s)⌘/Ctrl + X
Copy selected node(s)⌘/Ctrl + C
Paste node(s)⌘/Ctrl + V
Copy all actions from selected node onward⌘/Ctrl + Shift + C
Cut all actions from selected node onward⌘/Ctrl + Shift + X

2. View

Zoom and framing controls.

ActionShortcut
Zoom in / Zoom out+ / −
Zoom to 100%0
Fit view1

3. Navigation

Move the selection around the canvas without touching the mouse.

ActionShortcut
Move to next / previous node→ / ←
Move to upper / lower sibling↑ / ↓
Select upstream / downstream nodesShift + ← / Shift + →

4. Tools

Global and panel shortcuts.

ActionShortcut
Save workflow⌘/Ctrl + S
Select all nodes⌘/Ctrl + A
Delete selected node(s)Delete / Backspace
Delete all actions from selected node onward⌘/Ctrl + Delete
Open Action panelTab
Open Trigger panelShift + Tab`

Standard Builder Keyboard Shortcuts

Keyboard shortcuts in the Standard Builder help you move through workflows faster and reduce repetitive clicks while editing. Some shortcuts work on the selected node, some apply to all actions from the selected node onward, and others affect the current builder view.
Important:

  • Some shortcuts work only after you select a node first.
  • Some shortcuts may be relevant across multiple workflow tasks.
SectionItemShortcut (Mac)Shortcut (Windows)
EditMove Selected Node(s)⌘ + XCtrl + X
EditCopy Selected Node(s)⌘ + CCtrl + C
EditPaste Node(s)⌘ + VCtrl + V
EditCopy All Actions From Selected Node Onward⌘ + Shift + CCtrl + Shift + C
EditMove All Actions From Selected Node Onward⌘ + Shift + XCtrl + Shift + X
ViewZoom in++
ViewZoom out--
ViewZoom to 100%00
ViewFit View11
NavigationSelect All Nodes⌘ + ACtrl + A
NavigationSelect All Actions⌘ + Shift + ACtrl + Shift + A
NavigationSelect All Triggers⌘ + ⌥ + ACtrl + Alt + A
NavigationMove to Next Node↓↓
NavigationMove to Previous Node↑↑
NavigationMove to Right Sibling Node→→
NavigationMove to Left Sibling Node←←
NavigationSelect Upstream NodesShift + ↑Shift + ↑
NavigationSelect Downstream NodesShift + ↓Shift + ↓
ToolsDelete Selected Node(s)DelDel
ToolsDelete All Actions From Selected Node Onward⌘ + DelCtrl + Del
ToolsOpen Trigger PanelShift + TabShift + Tab
ToolsOpen Action PanelTabTab
ToolsSave Workflow⌘ + SCtrl + S

How To Set Up Keyboard Shortcuts

Mastering shortcuts only takes a minute:

1. Open any workflow and switch to Advanced Builder.

How To Set Up Keyboard Shortcuts (image 3 of 9) What this shows 1. What this shows Illustrates the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This screenshot appears in the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: 1. Open any workflow and switch to Advanced Builder. Immediately after, the guide continues: 2. Press K—or click the keyboard pill in the upper-left corner—to launch the overlay. Image 3 of 9 What this covers1. Open any workflow and switch to Advanced Builder. Next step2. Press K—or click the keyboard pill in the upper-left corner—to launch the overlay.

2. Press K—or click the keyboard pill in the upper-left corner—to launch the overlay.

How To Set Up Keyboard Shortcuts (image 4 of 9) What this shows 2. What this shows Illustrates the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This screenshot appears in the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: 2. Press K—or click the keyboard pill in the upper-left corner—to launch the overlay. Immediately after, the guide continues: 3. Browse the Essential tab for must-know commands. Image 4 of 9 What to click2. Press K—or click the keyboard pill in the upper-left corner—to launch the overlay. Next step3. Browse the Essential tab for must-know commands.

3. Browse the Essential tab for must-know commands.

How To Set Up Keyboard Shortcuts (image 5 of 9) What this shows 3. What this shows Illustrates the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This screenshot appears in the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: 3. Browse the Essential tab for must-know commands. Immediately after, the guide continues: 4. Use Edit shortcuts to copy/cut/paste nodes or whole branches. Image 5 of 9 What this covers3. Browse the Essential tab for must-know commands. Next step4. Use Edit shortcuts to copy/cut/paste nodes or whole branches.

4. Use Edit shortcuts to copy/cut/paste nodes or whole branches.

How To Set Up Keyboard Shortcuts (image 6 of 9) What this shows 4. What this shows Illustrates the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This screenshot appears in the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: 4. Use Edit shortcuts to copy/cut/paste nodes or whole branches. Immediately after, the guide continues: 5. Use View and Navigation keys to zoom and move until it feels natural. Image 6 of 9 What to copy4. Use Edit shortcuts to copy/cut/paste nodes or whole branches. Next step5. Use View and Navigation keys to zoom and move until it feels natural.

5. Use View and Navigation keys to zoom and move until it feels natural.

How To Set Up Keyboard Shortcuts (image 7 of 9) What this shows 5. What this shows Illustrates the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This screenshot appears in the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: 5. Use View and Navigation keys to zoom and move until it feels natural. Immediately after, the guide continues: 6. Use Navigation to move between nodes; View to zoom or fit. Image 7 of 9 What this covers5. Use View and Navigation keys to zoom and move until it feels natural. Next step6. Use Navigation to move between nodes; View to zoom or fit.

6. Use Navigation to move between nodes; View to zoom or fit.

How To Set Up Keyboard Shortcuts (image 8 of 9) What this shows 6. What this shows Illustrates the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This screenshot appears in the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: 6. Use Navigation to move between nodes; View to zoom or fit. Immediately after, the guide continues: 7. Use Tools to save and open panels—without leaving your keyboard. Image 8 of 9 What this covers6. Use Navigation to move between nodes; View to zoom or fit. Next step7. Use Tools to save and open panels—without leaving your keyboard.

7. Use Tools to save and open panels—without leaving your keyboard.

How To Set Up Keyboard Shortcuts (image 9 of 9) What this shows 7. What this shows Illustrates the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". This screenshot appears in the "How To Set Up Keyboard Shortcuts" section of "Keyboard Shortcuts in Workflow Builder". The text alongside this image reads: 7. Use Tools to save and open panels—without leaving your keyboard. Immediately after, the guide continues: Availability: Advanced Builder at launch. Coming soon for the standard builder. Selection matters: Some shortcuts act on the currently selected node(s) —select before using. OS & layout: Keys may vary slightly by operating system and…. Image 9 of 9 How to confirm7. Use Tools to save and open panels—without leaving your keyboard. Next stepAvailability: Advanced Builder at launch. Coming soon for the standard builder. Selection matters: Some shortcuts act on the currently selected node(s) —select before using. OS & layout: Keys may vary slightly by operating system and keyboard layout.

Important Notes & Limitations

  • Availability: Advanced Builder at launch. Coming soon for the standard builder.

  • Selection matters: Some shortcuts act on the currently selected node(s)—select before using.

  • OS & layout: Keys may vary slightly by operating system and keyboard layout.


Frequently Asked Questions

Q: Do shortcuts work in the Standard Builder?

At launch they’re exclusive to Advanced Builder, but Standard Builder support is on the roadmap.

Q: Why do some keys feel different on my keyboard?

Physical layouts (e.g., AZERTY) or OS-level key mappings can shift symbol locations. Use the on-screen overlay to confirm the actual character your keyboard sends.

Q: Will shortcuts overwrite browser defaults?

Only when the Builder canvas is focused. Global browser shortcuts like ⌘/Ctrl + T (new tab) continue to work.

Q: Can I customize or disable shortcuts?

Not yet. Future updates may introduce a preferences panel for custom key-mapping.

Q: How do I copy a branch into another workflow?

Use ⌘/Ctrl + Shift + C to copy the branch, open the destination via Workflow Switcher in a new tab, then ⌘/Ctrl + V to paste.

Q: Does Delete All Actions downstream remove goals or waits?

Yes—everything visually connected after the selected node is removed. Double-check the highlight preview before confirming.

Frequently asked questions

What are Keyboard Shortcuts in Advanced Builder?
Keyboard shortcuts are built-in key combinations that trigger common builder commands—cut, copy, paste, zoom, save, and more—without ever touching your mouse. When you press K (or click the keyboard-icon pill) the shortcuts overlay appears, grouped into Easy-to-scan tabs so you can learn and reference commands in seconds. ⌘ represents the Command key on macOS, while Ctrl is used on Windows and Linux.

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