# Workflows- Improved Execution Logs & Enrollment History > Track every contact journey with enhanced Execution Logs & Enrollment History—clear timelines, instant error alerts, and faster fixes for smoother workflows. - Source: https://docs.ghlcustomercare.com/docs/workflows/getting-started-w-workflows/workflows-improved-execution-logs-enrollment-history - Section: Workflows / Getting Started w/ Workflows - Reading time: 6 min - Images: 23, each explained below - Modified on Wed, 15 Apr at 4:11 AM --- This article walks you through the latest enhancements to Execution Logs and Enrollment History in Workflows, so you can see exactly how contacts progress, spot errors at a glance, and fix issues faster. By explaining what changed and why it matters, we’ll help you leverage these updates to keep every automation step transparent, efficient, and running smoothly. --- **TABLE OF CONTENTS** - [What is Execution Logs & Enrollment History in Workflows?](#what-is-execution-logs-and-enrollment-history-in-workflows)[](#where-to-find-execution-logs-and-enrollment-history) - [](#where-to-find-execution-logs-and-enrollment-history)[Where to Find Execution Logs & Enrollment History?](#where-to-find-execution-logs-and-enrollment-history)[](#open-a-specific-execution-from-message-details-deep-link) - [Open a specific execution from message details (deep link)](#open-a-specific-execution-from-message-details-deep-link)[](#execution-logs-ui-ux-changes) - [Execution Logs - UI/UX Changes](#execution-logs-ui-ux-changes) - [Enrollment History - UI/UX Changes](#enrollment-history-ui-ux-changes) - [Date and Time Enhancements](#date-and-time-enhancements) - [Related Articles](#related-articles)[](#where-to-find-execution-logs-and-enrollment-history) --- # **What is Execution Logs & Enrollment History in Workflows?** Execution Logs and Enrollment History are key parts of Workflows, giving you a clear picture of how your contacts move through the workflow and every action they’ve experienced. These tools help you track progress, spot any errors, and make sure everything is running smoothly. We’ve introduced some exciting updates and new features to both of these tabs to improve your experience. These changes are designed to make it easier for you to understand what’s happening at each step, quickly fix any issues, and overall, have a smoother, more efficient workflow process. --- ## **Where to Find Execution Logs & Enrollment History?** 1. Login to your sub-account. 2. Click on the **Automations** tab. 3. Click on **Workflows**. 4. Create a new workflow or open an existing workflow. 5. Click on the **Execution****Logs** option. Quick Navigation: Option A (fastest): Conversations → message details → Workflow → Execution Details (context preloaded). Option B: Workflows → open workflow → Execution Logs → View Details. ![Where to Find Execution Logs & Enrollment History? (image 1 of 23)](https://jumpshare.com/share/Zalx2YuVgFqlBqsmw5Dl+/GIF+Recording+2025-08-06+at+12.33.57+AM.gif) **Where to Find Execution Logs & Enrollment History? (image 1 of 23)** This animation appears in the "Where to Find Execution Logs & Enrollment History?" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Quick Navigation: Option A (fastest): Conversations → message details → Workflow → Execution Details (context preloaded). Option B: Workflows → open workflow → Execution Logs → View Details. Immediately after, the guide continues: Use message details to jump straight into the exact workflow execution tied to a conversation, so you can review what happened without manually searching logs. - What this covers: Quick Navigation: Option A (fastest): Conversations → message details → Workflow → Execution Details (context preloaded). Option B: Workflows → open workflow → Execution Logs → View Details. - Controls: Automations, Workflows, Execution, Logs - Next: Use message details to jump straight into the exact workflow execution tied to a conversation, so you can review what happened without manually searching logs. Full procedure: 1. Login to your sub-account. 2. Click on the Automations tab. 3. Click on Workflows. 4. Create a new workflow or open an existing workflow. 5. Click on the Execution Logs option. --- ## **Open a specific execution from message details (deep link) ** Use message details to jump straight into the exact workflow execution tied to a conversation, so you can review what happened without manually searching logs. Steps: 1. Go to **Conversations**. 2. Open the conversation and select the impacted message. 3. Open **message details**. 4. Under **Workflow**, click the workflow link (deep link). 5. GHL Customer Care opens **Execution Logs** and loads **Execution Details** with the contact and execution context preselected. --- ## **Execution Logs - UI/UX Changes** ### **"View Details" Hyperlink** Previously represented by an icon, the "View Details" option is now a more user-friendly hyperlink. This change makes it easier to identify and access execution details for any specific action. !["View Details" Hyperlink (image 2 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035082350/original/5UB3nFpMiHBuIo4Ie83QhfKUzJSqAbpS1Q.jpeg) **"View Details" Hyperlink (image 2 of 23)** This screenshot appears in the ""View Details" Hyperlink" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Previously represented by an icon, the "View Details" option is now a more user-friendly hyperlink. This change makes it easier to identify and access execution details for any specific action. Immediately after, the guide continues: When any action encounters an error, the Status field or the View Details link will now be highlighted. This enhancement helps users quickly spot issues and take action without sifting through large amounts of data. - What this covers: Previously represented by an icon, the "View Details" option is now a more user-friendly hyperlink. This change makes it easier to identify and access execution details for any specific action. - Next: When any action encounters an error, the Status field or the View Details link will now be highlighted. This enhancement helps users quickly spot issues and take action without sifting through large amounts of data. ### **Improved Error Visibility** When any action encounters an error, the Status field or the View Details link will now be highlighted. This enhancement helps users quickly spot issues and take action without sifting through large amounts of data. ![Improved Error Visibility (image 3 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085275/original/MktSvOqtV4Unf-g4QLzdmmkMpOkwafr7ng.png) **Improved Error Visibility (image 3 of 23)** This screenshot appears in the "Improved Error Visibility" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: When any action encounters an error, the Status field or the View Details link will now be highlighted. This enhancement helps users quickly spot issues and take action without sifting through large amounts of data. Immediately after, the guide continues: When the Details section for a specific row item is opened, the row will be highlighted, providing a clear visual reference. This enhancement ensures that users can easily keep track of the current row they are analyzing. - What this covers: When any action encounters an error, the Status field or the View Details link will now be highlighted. This enhancement helps users quickly spot issues and take action without sifting through large amounts of data. - Next: When the Details section for a specific row item is opened, the row will be highlighted, providing a clear visual reference. This enhancement ensures that users can easily keep track of the current row they are analyzing. ### **Highlighting Opened Rows** When the Details section for a specific row item is opened, the row will be highlighted, providing a clear visual reference. This enhancement ensures that users can easily keep track of the current row they are analyzing. ![Highlighting Opened Rows (image 4 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035082935/original/OOpnkZ1jjyX-KqY_edx4QjHvWenvm9i-WQ.png) **Highlighting Opened Rows (image 4 of 23)** This screenshot appears in the "Highlighting Opened Rows" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: When the Details section for a specific row item is opened, the row will be highlighted, providing a clear visual reference. This enhancement ensures that users can easily keep track of the current row they are analyzing. Immediately after, the guide continues: Previously, the " Action " column only displayed the action type, which could be confusing if multiple actions of the same type existed. We’ve replaced this with the " Action Name " that you assign. Hovering over the Action Name will…. - What this covers: When the Details section for a specific row item is opened, the row will be highlighted, providing a clear visual reference. This enhancement ensures that users can easily keep track of the current row they are analyzing. - Next: Previously, the " Action " column only displayed the action type, which could be confusing if multiple actions of the same type existed. We’ve replaced this with the " Action Name " that you assign. Hovering over the Action Name will display the actual action type for additional context. ### **Action Column Overhaul**     - Previously, the "**Action**" column only displayed the action type, which could be confusing if multiple actions of the same type existed. - We’ve replaced this with the "**Action****Name**" that you assign. - Hovering over the Action Name will display the actual **action****type** for additional context. ![Action Column Overhaul (image 5 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035082889/original/VPBAerlslI5ySMoQos8xsbPRmAmaNcyvtg.png) **Action Column Overhaul (image 5 of 23)** This screenshot appears in the "Action Column Overhaul" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Previously, the " Action " column only displayed the action type, which could be confusing if multiple actions of the same type existed. We’ve replaced this with the " Action Name " that you assign. Hovering over the Action Name will display the actual action type for additional context. Immediately after, the guide continues: Within the filter dropdown, actions that are part of the workflow will appear first. In a separate section, other actions will be listed for clarity. This breakdown makes filtering by action types more intuitive and helps users prioritize…. - What to fill in: Previously, the " Action " column only displayed the action type, which could be confusing if multiple actions of the same type existed. We’ve replaced this with the " Action Name " that you assign. Hovering over the Action Name will display the actual action type for additional context. - Controls: Action, Name, action, type - Next: Within the filter dropdown, actions that are part of the workflow will appear first. In a separate section, other actions will be listed for clarity. This breakdown makes filtering by action types more intuitive and helps users prioritize actions directly linked to their workflows. Full procedure: 1. Previously, the " Action " column only displayed the action type, which could be confusing if multiple actions of the same type existed. 2. We’ve replaced this with the " Action Name " that you assign. 3. Hovering over the Action Name will display the actual action type for additional context. ### **Enhanced Sorting in Filters** Within the filter dropdown, actions that are part of the workflow will appear first. In a separate section, other actions will be listed for clarity. This breakdown makes filtering by action types more intuitive and helps users prioritize actions directly linked to their workflows. ![Enhanced Sorting in Filters (image 6 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035082883/original/R1Jy1Y8foiApY1RF3GxVamFvAdnum1OW0A.png) **Enhanced Sorting in Filters (image 6 of 23)** This screenshot appears in the "Enhanced Sorting in Filters" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Within the filter dropdown, actions that are part of the workflow will appear first. In a separate section, other actions will be listed for clarity. This breakdown makes filtering by action types more intuitive and helps users prioritize actions directly linked to their workflows. Immediately after, the guide continues: The statuses displayed in the Enrollment History now provide better insights on why a contact exited or completed a workflow. - What to choose: Within the filter dropdown, actions that are part of the workflow will appear first. In a separate section, other actions will be listed for clarity. This breakdown makes filtering by action types more intuitive and helps users prioritize actions directly linked to their workflows. - Next: The statuses displayed in the Enrollment History now provide better insights on why a contact exited or completed a workflow: ### **New Workflow Statuses** The statuses displayed in the Enrollment History now provide better insights on why a contact exited or completed a workflow: - "**Workflow Completed**": When the contact completes the workflow naturally. - "**Removed by Workflow Action**": When the contact is removed due to an action within the current workflow. - "**Removed by External Workflow Action**": When the contact is removed because of an action in a different workflow. ![New Workflow Statuses (image 7 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035082869/original/MSxf2QYVgGCdDtxokgTo39ny9m6e7gnUnQ.png) **New Workflow Statuses (image 7 of 23)** This screenshot appears in the "New Workflow Statuses" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: " Workflow Completed ": When the contact completes the workflow naturally. " Removed by Workflow Action ": When the contact is removed due to an action within the current workflow. " Removed by External Workflow Action ": When the contact is removed because of an action in a different workflow. Immediately after, the guide continues: Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large…. - What this covers: " Workflow Completed ": When the contact completes the workflow naturally. " Removed by Workflow Action ": When the contact is removed due to an action within the current workflow. " Removed by External Workflow Action ": When the contact is removed because of an action in a different workflow. - Controls: Workflow Completed, Removed by Workflow Action, Removed by External Workflow Action - Next: Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large workflows. Full procedure: 1. " Workflow Completed ": When the contact completes the workflow naturally. 2. " Removed by Workflow Action ": When the contact is removed due to an action within the current workflow. 3. " Removed by External Workflow Action ": When the contact is removed because of an action in a different workflow. ### **Pagination** Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for **10, 25, or 50 rows at a time**. This improves performance and usability for large workflows. ### ![Contact merges in Execution Logs (image 8 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035082844/original/eWRiiBKg6zYPSl5gJigfgl_9thzA9UTDzw.png) **Contact merges in Execution Logs (image 8 of 23)** This screenshot appears in the "Contact merges in Execution Logs" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large workflows. Immediately after, the guide continues: When contacts are merged, Execution Logs can include a Contact Merge entry so you can trace how an in-progress workflow run was handled (for example, when a duplicate contact is deleted as part of the merge). - What to choose: Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large workflows. - Controls: Contact Merge, Execution Logs, “Removed by - Snapshot Refresh” - Next: When contacts are merged, Execution Logs can include a Contact Merge entry so you can trace how an in-progress workflow run was handled (for example, when a duplicate contact is deleted as part of the merge). **Contact merges in Execution Logs**  When contacts are merged, Execution Logs can include a **Contact Merge** entry so you can trace how an in-progress workflow run was handled (for example, when a duplicate contact is deleted as part of the merge). What you may see: - A **Contact Merge** entry in the execution timeline. Example: A live chat “Guest” enters a follow-up workflow. Later, the guest is merged into an existing contact. The workflow continues under the master contact so no steps are lost. If a snapshot refresh removes steps in a snapshot-linked workflow, contacts waiting on a deleted step may be removed automatically to prevent them from getting stuck. In **Execution Logs**, you’ll see an entry labeled **“Removed by - Snapshot Refresh”**. Open the entry to view details in the side panel. ![Contact merges in Execution Logs (image 9 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155064760452/original/WesRcbDMyoRIw9LFLfnNSnkn3cGdNe8TGg.png) **Contact merges in Execution Logs (image 9 of 23)** This screenshot appears in the "Contact merges in Execution Logs" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: If a snapshot refresh removes steps in a snapshot-linked workflow, contacts waiting on a deleted step may be removed automatically to prevent them from getting stuck. In Execution Logs, you’ll see an entry labeled “Removed by - Snapshot Refresh”. Open the entry to view details in the side panel. Immediately after, the guide continues: Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large…. - What this covers: If a snapshot refresh removes steps in a snapshot-linked workflow, contacts waiting on a deleted step may be removed automatically to prevent them from getting stuck. In Execution Logs, you’ll see an entry labeled “Removed by - Snapshot Refresh”. Open the entry to view details in the side panel. - Controls: Contact Merge, Execution Logs, “Removed by - Snapshot Refresh” - Next: Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large workflows. --- ## **Enrollment History - UI/UX Changes** ### **Pagination** Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large workflows. ![Pagination (image 10 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035083212/original/98yrb1PfVo5uKzodwRzvNdjPzhhcRC289g.png) **Pagination (image 10 of 23)** This screenshot appears in the "Pagination" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large workflows. Immediately after, the guide continues: Now you can Highlight the path that the contact has taken in the builder. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. On clicking the icon, the builder will open and the path will be…. - What to choose: Both the Enrollment History and Execution Logs tabs now support pagination. Users can choose how many row items are displayed per page, with options for 10, 25, or 50 rows at a time. This improves performance and usability for large workflows. - Next: Now you can Highlight the path that the contact has taken in the builder. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow. Highlight Contact Path now adds more context directly on the workflow canvas so you can debug faster: Error Visibility: Nodes where an error occurred are highlighted on the canvas. Skipped Nodes: See which nodes the contact bypassed during the run. Entry and Exit Status: Visual indicators show when the contact entered and exited the workflow. In-progress Tracking: See when a contact is still actively moving through the workflow. ### **Highlight Contact Path** - Now you can Highlight the path that the contact has taken in the builder. - Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. - On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow. - Highlight Contact Path now adds more context directly on the workflow canvas so you can debug faster: **Error Visibility:** Nodes where an error occurred are highlighted on the canvas. **Skipped Nodes:** See which nodes the contact bypassed during the run. **Entry and Exit Status:** Visual indicators show when the contact entered and exited the workflow. **In-progress Tracking:** See when a contact is still actively moving through the workflow. ![Highlight Contact Path (image 11 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035084528/original/-fJ3t0r9im8jg851GEP3RAqfdC3ApwuA0g.png) **Highlight Contact Path (image 11 of 23)** This screenshot appears in the "Highlight Contact Path" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Now you can Highlight the path that the contact has taken in the builder. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow…. Immediately after, the guide continues: If you are in the Execution history and on checking the details you decide you have to make changes any of the action. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take…. - What to click: Now you can Highlight the path that the contact has taken in the builder. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow. Highlight Contact Path now adds more context directly on the workflow canvas so you can debug faster: Error Visibility: Nodes where an error occurred are highlighted on the canvas. Skipped Nodes: See which nodes the contact bypassed during the run. Entry and Exit Status: Visual indicators show when the contact entered and exited the workflow. In-progress Tracking: See when a contact is still actively moving through the workflow. - Next: If you are in the Execution history and on checking the details you decide you have to make changes any of the action. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take you to the builder and open the Action Sidebar so that you can make your changes. Full procedure: 1. Now you can Highlight the path that the contact has taken in the builder. 2. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. 3. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow. 4. Highlight Contact Path now adds more context directly on the workflow canvas so you can debug faster: Error Visibility: Nodes where an error occurred are highlighted on the canvas. Skipped Nodes: See which nodes the contact bypassed during the run. Entry and Exit Status: Visual indicators show when the contact entered and exited the workflow. In-progress Tracking: See when a contact is still actively moving through the workflow. ![Highlight Contact Path (image 12 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035084505/original/1X32zMEnrKqQhB5qwdvl4rQm0l10y62dhQ.png) **Highlight Contact Path (image 12 of 23)** This screenshot appears in the "Highlight Contact Path" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Now you can Highlight the path that the contact has taken in the builder. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow…. Immediately after, the guide continues: If you are in the Execution history and on checking the details you decide you have to make changes any of the action. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take…. - What to click: Now you can Highlight the path that the contact has taken in the builder. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow. Highlight Contact Path now adds more context directly on the workflow canvas so you can debug faster: Error Visibility: Nodes where an error occurred are highlighted on the canvas. Skipped Nodes: See which nodes the contact bypassed during the run. Entry and Exit Status: Visual indicators show when the contact entered and exited the workflow. In-progress Tracking: See when a contact is still actively moving through the workflow. - Next: If you are in the Execution history and on checking the details you decide you have to make changes any of the action. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take you to the builder and open the Action Sidebar so that you can make your changes. Full procedure: 1. Now you can Highlight the path that the contact has taken in the builder. 2. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. 3. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow. 4. Highlight Contact Path now adds more context directly on the workflow canvas so you can debug faster: Error Visibility: Nodes where an error occurred are highlighted on the canvas. Skipped Nodes: See which nodes the contact bypassed during the run. Entry and Exit Status: Visual indicators show when the contact entered and exited the workflow. In-progress Tracking: See when a contact is still actively moving through the workflow. ![Highlight Contact Path (image 13 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035084928/original/wJuSEfvW7ygStvk5ec6awu004rbyAfTqgg.png) **Highlight Contact Path (image 13 of 23)** This screenshot appears in the "Highlight Contact Path" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Now you can Highlight the path that the contact has taken in the builder. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow…. Immediately after, the guide continues: If you are in the Execution history and on checking the details you decide you have to make changes any of the action. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take…. - What to click: Now you can Highlight the path that the contact has taken in the builder. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow. Highlight Contact Path now adds more context directly on the workflow canvas so you can debug faster: Error Visibility: Nodes where an error occurred are highlighted on the canvas. Skipped Nodes: See which nodes the contact bypassed during the run. Entry and Exit Status: Visual indicators show when the contact entered and exited the workflow. In-progress Tracking: See when a contact is still actively moving through the workflow. - Next: If you are in the Execution history and on checking the details you decide you have to make changes any of the action. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take you to the builder and open the Action Sidebar so that you can make your changes. Full procedure: 1. Now you can Highlight the path that the contact has taken in the builder. 2. Click on the "Highlight Contact Path" icon in the Enrollment History tab or in Execution History. 3. On clicking the icon, the builder will open and the path will be highlighted that the contact has taken in the workflow. 4. Highlight Contact Path now adds more context directly on the workflow canvas so you can debug faster: Error Visibility: Nodes where an error occurred are highlighted on the canvas. Skipped Nodes: See which nodes the contact bypassed during the run. Entry and Exit Status: Visual indicators show when the contact entered and exited the workflow. In-progress Tracking: See when a contact is still actively moving through the workflow. ### **Go To Action Button** - If you are in the Execution history and on checking the details you decide you have to make changes any of the action. - Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take you to the builder and open the Action Sidebar so that you can make your changes. ![Go To Action Button (image 14 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085033/original/MiJgRANTk1L7WzVJPdedbqRLwsM4TKJqwg.png) **Go To Action Button (image 14 of 23)** This screenshot appears in the "Go To Action Button" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: If you are in the Execution history and on checking the details you decide you have to make changes any of the action. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take you to the builder and open the Action Sidebar so that you can…. Immediately after, the guide continues: To optimize space usage, we have changed the date format. Now, dates will appear in the MMM-DD format (e.g., Oct-21). The time will only be shown when the user hovers over the date, keeping the view clean while still providing the…. - Where to go: If you are in the Execution history and on checking the details you decide you have to make changes any of the action. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take you to the builder and open the Action Sidebar so that you can make your changes. - Next: To optimize space usage, we have changed the date format. Now, dates will appear in the MMM-DD format (e.g., Oct-21). The time will only be shown when the user hovers over the date, keeping the view clean while still providing the necessary details when needed. Full procedure: 1. If you are in the Execution history and on checking the details you decide you have to make changes any of the action. 2. Now you can directly open the action in the Builder. Just click on the Go To Action button and it will directly take you to the builder and open the Action Sidebar so that you can make your changes. --- ## **Date and Time Enhancements** ### **Date Format Update** - To optimize space usage, we have changed the date format. Now, dates will appear in the MMM-DD format (e.g., Oct-21). - The time will only be shown when the user hovers over the date, keeping the view clean while still providing the necessary details when needed. ![Date Format Update (image 15 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085511/original/LFuJ9AwqgdLlMy6pSH4ffyRSgXRYV-7dqw.jpeg) **Date Format Update (image 15 of 23)** This screenshot appears in the "Date Format Update" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: To optimize space usage, we have changed the date format. Now, dates will appear in the MMM-DD format (e.g., Oct-21). The time will only be shown when the user hovers over the date, keeping the view clean while still providing the necessary details when needed. Immediately after, the guide continues: The " Executed On " field in the execution logs now includes the timezone in which the action was performed, making it easier to understand when actions were executed in different time zones. - What this covers: To optimize space usage, we have changed the date format. Now, dates will appear in the MMM-DD format (e.g., Oct-21). The time will only be shown when the user hovers over the date, keeping the view clean while still providing the necessary details when needed. - Next: The " Executed On " field in the execution logs now includes the timezone in which the action was performed, making it easier to understand when actions were executed in different time zones. Full procedure: 1. To optimize space usage, we have changed the date format. Now, dates will appear in the MMM-DD format (e.g., Oct-21). 2. The time will only be shown when the user hovers over the date, keeping the view clean while still providing the necessary details when needed. ### **Timezone Additions** The "**Executed On**" field in the execution logs now includes the timezone in which the action was performed, making it easier to understand when actions were executed in different time zones. ![Timezone Additions (image 16 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085543/original/MucwIaZwirFtbU6_CvnvRoZj-9DEuHHxjg.jpeg) **Timezone Additions (image 16 of 23)** This screenshot appears in the "Timezone Additions" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: The " Executed On " field in the execution logs now includes the timezone in which the action was performed, making it easier to understand when actions were executed in different time zones. Immediately after, the guide continues: Users now have more control over the date range when viewing enrollment history and execution logs. In addition to pre-set options (Today, Yesterday, etc.), users can select a custom start and end date with time, up to a maximum range of…. - What this covers: The " Executed On " field in the execution logs now includes the timezone in which the action was performed, making it easier to understand when actions were executed in different time zones. - Controls: Executed On - Next: Users now have more control over the date range when viewing enrollment history and execution logs. In addition to pre-set options (Today, Yesterday, etc.), users can select a custom start and end date with time, up to a maximum range of 30 days. ### **Custom Date Range Option** - Users now have more control over the date range when viewing enrollment history and execution logs. - In addition to pre-set options (Today, Yesterday, etc.), users can select a custom start and end date with time, up to a maximum range of 30 days. #### ![Custom Date Range Option (image 17 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085000/original/qkFcMhyzjRaBpDXSK4xBdaFHcqmT1Naohw.jpeg) **Custom Date Range Option (image 17 of 23)** This screenshot appears in the "Custom Date Range Option" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: Users now have more control over the date range when viewing enrollment history and execution logs. In addition to pre-set options (Today, Yesterday, etc.), users can select a custom start and end date with time, up to a maximum range of 30 days. Immediately after, the guide continues: We have made significant changes in the "Contact History" section. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. On clicking the icon it will take you to the contact history of…. - What to choose: Users now have more control over the date range when viewing enrollment history and execution logs. In addition to pre-set options (Today, Yesterday, etc.), users can select a custom start and end date with time, up to a maximum range of 30 days. - Next: We have made significant changes in the "Contact History" section. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available. In the logs all the action executions of the contact will be visible for all the enrollments the contacts have had for this workflow. We have improved the breadcrumbs for easier navigation through Contact History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. ### **Changes in Contact History** - We have made significant changes in the "Contact History" section. - Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. - On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available. - In the logs all the action executions of the contact will be visible for all the enrollments the contacts have had for this workflow. - We have improved the breadcrumbs for easier navigation through Contact History and Execution Logs. - Breadcrumbs are clickable and takes you back to the logs when clicked. ![Changes in Contact History (image 18 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085635/original/iQjaqqF_59rsUk3QOE157DcP9VQOXAcZOQ.jpeg) **Changes in Contact History (image 18 of 23)** This screenshot appears in the "Changes in Contact History" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: We have made significant changes in the "Contact History" section. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available…. Immediately after, the guide continues: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a…. - What this covers: We have made significant changes in the "Contact History" section. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available. In the logs all the action executions of the contact will be visible for all the enrollments the contacts have had for this workflow. We have improved the breadcrumbs for easier navigation through Contact History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. - Next: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. Full procedure: 1. We have made significant changes in the "Contact History" section. 2. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. 3. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available. 4. In the logs all the action executions of the contact will be visible for all the enrollments the contacts have had for this workflow. 5. We have improved the breadcrumbs for easier navigation through Contact History and Execution Logs. 6. Breadcrumbs are clickable and takes you back to the logs when clicked. ![Changes in Contact History (image 19 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085794/original/0BAtRW-9sVVtqOib5bMpmN4VXon5sNfP9Q.png) **Changes in Contact History (image 19 of 23)** This screenshot appears in the "Changes in Contact History" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: We have made significant changes in the "Contact History" section. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available…. Immediately after, the guide continues: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a…. - What this covers: We have made significant changes in the "Contact History" section. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available. In the logs all the action executions of the contact will be visible for all the enrollments the contacts have had for this workflow. We have improved the breadcrumbs for easier navigation through Contact History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. - Next: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. Full procedure: 1. We have made significant changes in the "Contact History" section. 2. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. 3. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available. 4. In the logs all the action executions of the contact will be visible for all the enrollments the contacts have had for this workflow. 5. We have improved the breadcrumbs for easier navigation through Contact History and Execution Logs. 6. Breadcrumbs are clickable and takes you back to the logs when clicked. ![Changes in Contact History (image 20 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085759/original/EzC67e8dJkh2iH7AUWKoidNYE0QSojiZeQ.png) **Changes in Contact History (image 20 of 23)** This screenshot appears in the "Changes in Contact History" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: We have made significant changes in the "Contact History" section. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available…. Immediately after, the guide continues: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a…. - What this covers: We have made significant changes in the "Contact History" section. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available. In the logs all the action executions of the contact will be visible for all the enrollments the contacts have had for this workflow. We have improved the breadcrumbs for easier navigation through Contact History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. - Next: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. Full procedure: 1. We have made significant changes in the "Contact History" section. 2. Users can go to the Contact History. by clicking the "View Contact History" icon in the Execution Logs. 3. On clicking the icon it will take you to the contact history of that contact. On the top the contact details will be available. 4. In the logs all the action executions of the contact will be visible for all the enrollments the contacts have had for this workflow. 5. We have improved the breadcrumbs for easier navigation through Contact History and Execution Logs. 6. Breadcrumbs are clickable and takes you back to the logs when clicked. ### **Changes in Execution History** - "Execution History" has also went through a revamp. - On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. - There will be a separate tab on the top for the contact details. - We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. - Breadcrumbs are clickable and takes you back to the logs when clicked. ![Changes in Execution History (image 21 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035085183/original/dm7BMkqrQPAE8Azj_VncUC_TWDltXWBjLg.jpeg) **Changes in Execution History (image 21 of 23)** This screenshot appears in the "Changes in Execution History" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have…. Immediately after, the guide continues: Introduction to Workflows and Automations Workflow Builder Walkthrough Getting Started with Workflows Workflow Settings - Overview. - What this covers: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. - Next: Introduction to Workflows and Automations Workflow Builder Walkthrough Getting Started with Workflows Workflow Settings - Overview Full procedure: 1. "Execution History" has also went through a revamp. 2. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. 3. There will be a separate tab on the top for the contact details. 4. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. 5. Breadcrumbs are clickable and takes you back to the logs when clicked. ![Changes in Execution History (image 22 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035086043/original/VaQUQ4l5VQgekNWF-omxx_9OYOom_Xpkaw.png) **Changes in Execution History (image 22 of 23)** This screenshot appears in the "Changes in Execution History" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have…. Immediately after, the guide continues: Introduction to Workflows and Automations Workflow Builder Walkthrough Getting Started with Workflows Workflow Settings - Overview. - What this covers: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. - Next: Introduction to Workflows and Automations Workflow Builder Walkthrough Getting Started with Workflows Workflow Settings - Overview Full procedure: 1. "Execution History" has also went through a revamp. 2. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. 3. There will be a separate tab on the top for the contact details. 4. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. 5. Breadcrumbs are clickable and takes you back to the logs when clicked. ![Changes in Execution History (image 23 of 23)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035086058/original/kJwv9-vFc4qBZd9QYmQme6mr3r5-pwUrCw.png) **Changes in Execution History (image 23 of 23)** This screenshot appears in the "Changes in Execution History" section of "Workflows- Improved Execution Logs & Enrollment History". The text alongside this image reads: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have…. Immediately after, the guide continues: Introduction to Workflows and Automations Workflow Builder Walkthrough Getting Started with Workflows Workflow Settings - Overview. - What this covers: "Execution History" has also went through a revamp. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. There will be a separate tab on the top for the contact details. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. Breadcrumbs are clickable and takes you back to the logs when clicked. - Next: Introduction to Workflows and Automations Workflow Builder Walkthrough Getting Started with Workflows Workflow Settings - Overview Full procedure: 1. "Execution History" has also went through a revamp. 2. On clicking the "View Execution History" icon in the Enrollment history or Execution logs. the execution history for that contact for a specific enrollment will open. 3. There will be a separate tab on the top for the contact details. 4. We have improved the breadcrumbs for easier navigation through Execution History and Execution Logs. 5. Breadcrumbs are clickable and takes you back to the logs when clicked. --- ## **Related Articles** - [Introduction to Workflows and Automations](https://docs.ghlcustomercare.com/docs/workflows/getting-started-w-workflows/introduction-to-workflows-and-automations) - [Workflow Builder Walkthrough](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/workflow-builder-walkthrough) - [Getting Started with Workflows](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/getting-started-with-workflows) - [Workflow Settings - Overview](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/workflow-settings-overview) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com