Connect GHL Customer Care workflows to ClickUp to create tasks, build spaces, and store AI docs. Learn benefits, setup, pricing, and troubleshooting best practices.
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Connect GHL Customer Care workflows with ClickUp to create tasks, build spaces/folders/lists, and store AI‑generated docs—without third‑party tools. This guide explains what the integration is, key benefits, setup, and best practices, so your CRM and project delivery stay perfectly in sync.
ClickUp actions and triggers link GHL Customer Care automation to ClickUp’s task and document platform. Triggers listen for events in ClickUp (like a new task or status change) and can start GHL Customer Care workflows. Actions push data from GHL Customer Care into ClickUp (like creating a task, space, or document). This two‑way connection reduces manual work and keeps client projects updated in real time.
Key Benefits of ClickUp Actions & Triggers
Understanding outcomes helps you decide where to apply the integration first. The benefits below focus on typical agency and service workflows where project delivery must mirror CRM stages.
No double entry: Client and project details flow automatically between GHL Customer Care and ClickUp, cutting manual updates.
Faster onboarding: Spaces, folders, lists, and tasks spin up the moment a deal hits a key stage.
AI to docs: Generate content with GHL Customer Care’s AI steps and save it straight to ClickUp Docs for review.
Cleaner handoffs: Comments and status updates live where your team executes work, reducing miscommunication.
Fewer tools to manage: Replace many webhook/Zap automations with native, auditable workflow steps.
Cost control (premium): Premium executions are usage‑based and can be rebilled to clients when enabled.
Prerequisites & Permissions
A few account‑level settings influence whether you can add ClickUp steps and how you’ll be billed. Confirm these before building.
GHL Customer Care access to Workflows and Integrations at the sub‑account where the automation will run.
A ClickUp user with permission to create/update items in the target workspace (actions respect ClickUp permissions).
Premium Features for Workflows may need to be enabled by the Agency to run premium actions/triggers and to optionally rebill usage to clients.
Connecting Your ClickUp Account
Authorization uses ClickUp’s official OAuth so events can be received via webhooks and actions can read/write with your permissions.
In GHL Customer Care, open Automation → Workflows and add any ClickUp action or trigger. → If not connected, click Connect Now and sign in to ClickUp to approve access. → If already connected, fields load instantly in the step.
Step 1 of 2: In GHL Customer Care, open Automation → Workflows and add any ClickUp…What this shows Step 1 of 2: In GHL Customer Care, open Automation → Workflows and add any ClickUp action or trigger.What this showsShows what to click for step 1 of 2 in the "Connecting Your ClickUp Account" section of "ClickUp - Actions & Triggers in Workflows".This screenshot accompanies step 1 of 2 in the "Connecting Your ClickUp Account" section of "ClickUp - Actions & Triggers in Workflows". At this point in the walkthrough you in GHL Customer Care, open Automation → Workflows and add any ClickUp action or trigger. → If not connected, click Connect Now and sign in to ClickUp to approve access. → If already connected, fields load instantly in the step. The next step is to alternate path: Sub-Account settings → Integrations → ClickUp → Connect.Step 1 of 2Image 1 of 9What to clickIn GHL Customer Care, open Automation → Workflows and add any ClickUp action or trigger. → If not connected, click Connect Now and sign in to ClickUp to approve access. → If already connected, fields load instantly in the step.
Buttons and menus referencedAutomation → WorkflowsClickUpConnect Now
Next stepAlternate path: Sub-Account settings → Integrations → ClickUp → Connect.All 2 steps in this procedure
In GHL Customer Care, open Automation → Workflows and add any ClickUp action or trigger. → If not connected, click Connect Now and sign in to ClickUp to approve access. → If already connected, fields load instantly in the step. this image
Step 2 of 2: Alternate path: Sub-Account settings → Integrations → ClickUp → ConnectWhat this shows Step 2 of 2: Alternate path: Sub-Account settings → Integrations → ClickUp → Connect.What this showsShows what this covers for step 2 of 2 in the "Connecting Your ClickUp Account" section of "ClickUp - Actions & Triggers in Workflows".This screenshot accompanies step 2 of 2 in the "Connecting Your ClickUp Account" section of "ClickUp - Actions & Triggers in Workflows". At this point in the walkthrough you alternate path: Sub-Account settings → Integrations → ClickUp → Connect.Step 2 of 2Image 2 of 9What this coversAlternate path: Sub-Account settings → Integrations → ClickUp → Connect.
Buttons and menus referencedAutomation → WorkflowsClickUpConnect Now
All 2 steps in this procedure
In GHL Customer Care, open Automation → Workflows and add any ClickUp action or trigger. → If not connected, click Connect Now and sign in to ClickUp to approve access. → If already connected, fields load instantly in the step.
Triggers fire whenever ClickUp sends a webhook event; use filters to scope by workspace/list and prevent noise.
Trigger
What it does
New Task
Fires when a new task is created.
Task Changes
Fires when a task is updated (status, due date, etc.).
New List
Fires when a new list is created.
New Folder
Fires when a new folder is created.
New Comment on a Task
Fires when someone comments on a task.
New Attachment Added to Task
Fires when an attachment is added to a task.
New Reaction on Chat Message
Fires when someone reacts in a public channel message.
New Reaction on Task Comment
Fires when someone reacts to a task comment.
New Time Entry
Fires when time is logged on a task.
Available Actions (GHL Customer Care → ClickUp)
Actions run inside your workflow to create or update items in ClickUp. Names below match the builder for consistency.
Action
Purpose
Create Task
Create a task with name, due date, assignee, etc.
Update Task
Modify existing task details (status, due date, priority).
Archive or Delete Task
Archive the item or permanently delete it.
Create Space
Create a workspace/team space.
Create Folder
Add a folder to organize lists.
Create List
Create a new list of tasks.
Post Task Comment
Add a comment to a task.
Post Attachment
Upload files to a task.
Create New Document
Create a document in ClickUp.
Edit Document Page
Update an existing document page.
Create New Document Page
Add a new page to an existing document.
Create Custom Field [Coming Soon]
Add a custom field to space/folder/task.
Update Custom Field Value [Coming Soon]
Set the value for an existing custom field.
Find Task by ID
Look up a task by ID.
Find Documents
Search for documents.
Find Custom Fields
Locate a custom field.
Find a List of All Tasks
Return all tasks from a workspace/list.
Find User by Name or Email
Look up a user.
How To Setup ClickUp Actions & Triggers
Use this generic setup to connect accounts, pick the correct direction (trigger vs. action), map fields safely, and validate everything before you publish. Adapt these steps to any pipeline stage or project template.
Open a workflow Go to Automation → Workflows and click + New Workflow (or open an existing one).
Step 1 of 7: Open a workflow Go to Automation → Workflows and click + New Workflow…What this shows Step 1 of 7: Open a workflow Go to Automation → Workflows and click + New Workflow (or open an existing one).What this showsShows where to go for step 1 of 7 in the "How To Setup ClickUp Actions & Triggers" section of "ClickUp - Actions & Triggers in Workflows".This screenshot accompanies step 1 of 7 in the "How To Setup ClickUp Actions & Triggers" section of "ClickUp - Actions & Triggers in Workflows". At this point in the walkthrough you open a workflow Go to Automation → Workflows and click + New Workflow (or open an existing one). This part of the guide covers 2 fields, listed below. The next step is to connect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth.Step 1 of 7Image 3 of 9Where to goOpen a workflow Go to Automation → Workflows and click + New Workflow (or open an existing one).
Fields in this part of the guideOrder, conditions, and safetyTest & validate
Buttons and menus referencedOpen a workflowAutomation → Workflows+ New WorkflowConnect ClickUpClickUpConnect NowChoose the directionWorkspace/Listmap fieldsOrder, conditions, and safetyIf/ElseWait
Next stepConnect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth.All 7 steps in this procedure
Open a workflow Go to Automation → Workflows and click + New Workflow (or open an existing one). this image
Connect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth.
Choose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes)
GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values).
Order, conditions, and safety
Test & validate
Publish & monitor
Connect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth.
Step 2 of 7: Connect ClickUp Add any ClickUp step in a workflow and click Connect…What this shows Step 2 of 7: Connect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth.What this showsShows what to click for step 2 of 7 in the "How To Setup ClickUp Actions & Triggers" section of "ClickUp - Actions & Triggers in Workflows".This screenshot accompanies step 2 of 7 in the "How To Setup ClickUp Actions & Triggers" section of "ClickUp - Actions & Triggers in Workflows". At this point in the walkthrough you connect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth. This part of the guide covers 2 fields, listed below. The next step is to choose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes).Step 2 of 7Image 4 of 9What to clickConnect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth.
Fields in this part of the guideOrder, conditions, and safetyTest & validate
Buttons and menus referencedConnect ClickUpClickUpConnect NowOpen a workflowAutomation → Workflows+ New WorkflowChoose the directionWorkspace/Listmap fieldsOrder, conditions, and safetyIf/ElseWait
Next stepChoose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes)All 7 steps in this procedure
Open a workflow Go to Automation → Workflows and click + New Workflow (or open an existing one).
Connect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth. this image
Choose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes)
GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values).
Order, conditions, and safety
Test & validate
Publish & monitor
Choose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes)
Step 3 of 7: Choose the direction ClickUp → GHL Customer Care (Triggers): Start a…What this shows Step 3 of 7: Choose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a…What this showsShows what to choose for step 3 of 7 in the "How To Setup ClickUp Actions & Triggers" section of "ClickUp - Actions & Triggers in Workflows".This screenshot accompanies step 3 of 7 in the "How To Setup ClickUp Actions & Triggers" section of "ClickUp - Actions & Triggers in Workflows". At this point in the walkthrough you choose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes). This part of the guide covers 2 fields, listed below. The next step is to GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values).Step 3 of 7Image 5 of 9What to chooseChoose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes)
Fields in this part of the guideOrder, conditions, and safetyTest & validate
Buttons and menus referencedChoose the directionClickUpOpen a workflowAutomation → Workflows+ New WorkflowConnect ClickUpConnect NowWorkspace/Listmap fieldsOrder, conditions, and safetyIf/ElseWait
Next stepGHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values).All 7 steps in this procedure
Open a workflow Go to Automation → Workflows and click + New Workflow (or open an existing one).
Connect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth.
Choose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes) this image
GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values).
Order, conditions, and safety
Test & validate
Publish & monitor
GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values).
Step 4 of 7: GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a…What this shows Step 4 of 7: GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow.What this showsShows what to choose for step 4 of 7 in the "How To Setup ClickUp Actions & Triggers" section of "ClickUp - Actions & Triggers in Workflows".This screenshot accompanies step 4 of 7 in the "How To Setup ClickUp Actions & Triggers" section of "ClickUp - Actions & Triggers in Workflows". At this point in the walkthrough you GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values). This part of the guide covers 2 fields, listed below. The next step is to order, conditions, and safety.Step 4 of 7Image 6 of 9What to chooseGHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values).
Fields in this part of the guideOrder, conditions, and safetyTest & validate
Buttons and menus referencedClickUpWorkspace/Listmap fieldsOpen a workflowAutomation → Workflows+ New WorkflowConnect ClickUpConnect NowChoose the directionOrder, conditions, and safetyIf/ElseWait
Next stepOrder, conditions, and safetyAll 7 steps in this procedure
Open a workflow Go to Automation → Workflows and click + New Workflow (or open an existing one).
Connect ClickUp Add any ClickUp step in a workflow and click Connect Now, or go to Settings → Integrations → ClickUp → Connect to authorize via OAuth.
Choose the direction ClickUp → GHL Customer Care (Triggers): Start a GHL Customer Care workflow when something happens in ClickUp by adding a ClickUp trigger (e.g., New Task, Task Changes)
GHL Customer Care → ClickUp (Actions): Perform work in ClickUp from a GHL Customer Care workflow. Add a ClickUp action (e.g., Create Task, Create List, Create New Document). Select the target Workspace/List (as applicable) and map fields from GHL Customer Care (contact, opportunity, or form values). this image
Order, conditions, and safety
Test & validate
Publish & monitor
Order, conditions, and safety
Use If/Else filters to segment by pipeline stage, service type, or tag.
Insert Wait steps where ClickUp objects must exist before the next action (e.g., wait after Create List before creating tasks).
For bulk creation, space actions to avoid rate‑limit bursts.
Test & validate
Trigger path: create a small test event in the scoped ClickUp area.
Action path: run the workflow on a test record.
Review Run Logs / Enrollment History for inputs, outputs, and returned IDs; fix mapping/permissions issues.
Publish & monitor
Click Publish in the workflow.
Common Use Cases
Use Case 1: Create ClickUp Tasks from GHL Customer Care Form Submissions
Goal: Convert GHL Customer Care form submissions into actionable ClickUp tasks. Workflow Setup:
Example: A client submits the onboarding form with their requirement details → A task is created in the “Client Setup” list in ClickUp → A comment is added with the client’s expectations.
Use Case 1: Create ClickUp Tasks from GHL Customer Care Form Submissions (image 7 of 9)What this shows Example: A client submits the onboarding form with their requirement details → A task is created in the “Client Setup” list in ClickUp → A…What this showsIllustrates the "Use Case 1: Create ClickUp Tasks from GHL Customer Care Form Submissions" section of "ClickUp - Actions & Triggers in Workflows".This screenshot appears in the "Use Case 1: Create ClickUp Tasks from GHL Customer Care Form Submissions" section of "ClickUp - Actions & Triggers in Workflows". The text alongside this image reads: Example: A client submits the onboarding form with their requirement details → A task is created in the “Client Setup” list in ClickUp → A comment is added with the client’s expectations. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: Goal: Automatically generate personalized proposals, briefs, or summaries when an opportunity changes stage, using AI to draft content and ClickUp to store the document.Image 7 of 9What this coversExample: A client submits the onboarding form with their requirement details → A task is created in the “Client Setup” list in ClickUp → A comment is added with the client’s expectations.
Fields in this part of the guideTrigger: Form SubmittedFilter: Form Name = “Client Onboarding Form”Actions: Create Task (ClickUp), Add Task Comment (ClickUp)
Next stepGoal: Automatically generate personalized proposals, briefs, or summaries when an opportunity changes stage, using AI to draft content and ClickUp to store the document.All 3 steps in this procedure
Use Case 2: Auto-Generate AI-Powered Proposal Documents
Goal: Automatically generate personalized proposals, briefs, or summaries when an opportunity changes stage, using AI to draft content and ClickUp to store the document.
Workflow Setup:
Trigger: Opportunity Status Changed
Filter: Stage = “Proposal request” (or any relevant pipeline stage)
Create New Document (ClickUp) → Save the AI-generated proposal in ClickUp under the “Sales Docs” folder.
Example: A deal advances to the “Proposal Sent” stage → GPT generates a tailored proposal titled “Proposal for {{contact.name}}” with scope, deliverables, and pricing → A new ClickUp document is automatically created and shared with the sales team for review.
Use Case 2: Auto-Generate AI-Powered Proposal Documents (image 8 of 9)What this shows Example: A deal advances to the “Proposal Sent” stage → GPT generates a tailored proposal titled “Proposal for {{contact.name}}” with…What this showsIllustrates the "Use Case 2: Auto-Generate AI-Powered Proposal Documents" section of "ClickUp - Actions & Triggers in Workflows".This screenshot appears in the "Use Case 2: Auto-Generate AI-Powered Proposal Documents" section of "ClickUp - Actions & Triggers in Workflows". The text alongside this image reads: Example: A deal advances to the “Proposal Sent” stage → GPT generates a tailored proposal titled “Proposal for {{contact.name}}” with scope, deliverables, and pricing → A new ClickUp document is automatically created and shared with the sales team for review. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Goal: Automatically set up structured project workspaces in ClickUp whenever a deal moves to a new stage, with tasks and notifications tailored to the service type (Landing Page, SEO, or Google Ads).Image 8 of 9What this coversExample: A deal advances to the “Proposal Sent” stage → GPT generates a tailored proposal titled “Proposal for {{contact.name}}” with scope, deliverables, and pricing → A new ClickUp document is automatically created and shared with the sales team for review.
Fields in this part of the guideTrigger: Opportunity Status ChangedActions:
Buttons and menus referencedGPT powered by OpenAICreate New Document (ClickUp)
Next stepGoal: Automatically set up structured project workspaces in ClickUp whenever a deal moves to a new stage, with tasks and notifications tailored to the service type (Landing Page, SEO, or Google Ads).All 3 steps in this procedure
Trigger: Opportunity Status Changed
Filter: Stage = “Proposal request” (or any relevant pipeline stage)
Actions:
Use Case 3: Auto-Build Project Spaces Based on Opportunity Type
Goal: Automatically set up structured project workspaces in ClickUp whenever a deal moves to a new stage, with tasks and notifications tailored to the service type (Landing Page, SEO, or Google Ads).
Workflow Setup:
Trigger: Pipeline Stage Changed
Action: Create Space in ClickUp (named after the client/opportunity)
Condition Branching:
Landing Page Branch → If Opportunity Name = “Landing Page”
Create List: Landing Page Project
Create Task: “Design Landing Page”
Internal Notification to assigned team
SEO Branch → If Opportunity Name = “SEO”
Create List: SEO Setup
Create Task: “Keyword Research & Site Audit”
Internal Notification to SEO team
Google Ads Branch → If Opportunity Name = “Google_Ads”
Create List: Google Ads Campaign
Create Task: “Campaign Setup & Tracking”
Internal Notification to Ads team
None Branch → Ends workflow if conditions are not met
Example: A deal moves to the “Contract Signed” stage. If the opportunity is for SEO, a new ClickUp space named “[Client Name] - SEO Project” is created. Inside it, an SEO Setup list is generated with a first task: Keyword Research & Site Audit. An internal notification is sent to the SEO manager, ensuring immediate project kickoff.
Use Case 3: Auto-Build Project Spaces Based on Opportunity Type (image 9 of 9)What this shows Example: A deal moves to the “Contract Signed” stage.What this showsIllustrates the "Use Case 3: Auto-Build Project Spaces Based on Opportunity Type" section of "ClickUp - Actions & Triggers in Workflows".This screenshot appears in the "Use Case 3: Auto-Build Project Spaces Based on Opportunity Type" section of "ClickUp - Actions & Triggers in Workflows". The text alongside this image reads: Example: A deal moves to the “Contract Signed” stage. If the opportunity is for SEO, a new ClickUp space named “[Client Name] - SEO Project” is created. Inside it, an SEO Setup list is generated with a first task: Keyword Research & Site Audit. An internal notification is sent to the SEO manager…. Immediately after, the guide continues: Q: Which ClickUp plan do I need? The integration works on free and paid plans; certain capabilities (like time tracking or some custom‑field features) may require a paid ClickUp plan.Image 9 of 9What this coversExample: A deal moves to the “Contract Signed” stage. If the opportunity is for SEO, a new ClickUp space named “[Client Name] - SEO Project” is created. Inside it, an SEO Setup list is generated with a first task: Keyword Research & Site Audit. An internal notification is sent to the SEO manager, ensuring immediate project kickoff.Next stepQ: Which ClickUp plan do I need? The integration works on free and paid plans; certain capabilities (like time tracking or some custom‑field features) may require a paid ClickUp plan.
Frequently Asked Questions
Q: Which ClickUp plan do I need? The integration works on free and paid plans; certain capabilities (like time tracking or some custom‑field features) may require a paid ClickUp plan.
Q: How many ClickUp workspaces can I connect? Connect the ClickUp workspace relevant to the sub‑account; actions/permissions follow that workspace’s authorization.
Q: Can I use dynamic due dates? Yes. Use relative math like +7 days in the Due Date input.
Q: Where do I find errors? Check Execution Logs & Enrollment History for each run’s inputs/outputs and any error messages.
Q: Is this integration available to all GHL Customer Care users? Yes, it’s available to all accounts with access to workflows and integrations.
Q: How many workflows can I build with ClickUp? There no workflow limits from GHL Customer Care and ClickUp integration itself doesn’t impose limits beyond ClickUp’s API rate caps.
Q: Are these actions and triggers paid? Yes. These are premium actions and will be billed at the standard rates. If you’re on a Pro plan , usage will be billed at the plan’s default rates.
How do I associate a workflow with a contact when using triggers?
Triggers are contactless by default, meaning they do not automatically associate the workflow with a specific contact.
If you need to link the workflow to a contact, you can use the Find Contact action within the workflow. Pass the email address from the trigger response (if an email is available) into the Find Contact action to locate and associate the correct contact. Or using create contact if a new contact has to be created.