This guide is designed to help users understand the new Access & Activity Logs feature available in their WordPress Admin Panel on the GHL Customer Care…
2 min read458 words3 explained imagesUpdated Tue, 20 May, 2025 at 1:39 PM
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This guide is designed to help users understand the new Access & Activity Logs feature available in their WordPress Admin Panel on the GHL Customer Care platform. This functionality provides a comprehensive way to track user activities, monitor access requests, and maintain transparency in site management. The logs include detailed insights for enhanced security, troubleshooting, and accountability.
Purpose: Review all actions taken on your GHL Customer Care WordPress account or specific site.
Details Captured:
User Identification: See who performed each action.
Timestamp: Know exactly when an action was taken.
Action Status: Check if the action was successful or if it encountered errors.
Use Case: Ideal for tracking changes in your site's configuration or monitoring user activity.
How to Use Activity Logs?
Navigate to WordPress Dashboard → Manage Site
Select Activity Logs from the sub menu → Enable
Select time range→ Logs will start displaying after the selected time has passed once logs are enabled
How to Use Activity Logs? (image 1 of 3)What this shows Navigate to WordPress Dashboard → Manage Site Select Activity Logs from the sub menu → Enable Select time range → Logs will start…What this showsIllustrates the "How to Use Activity Logs?" section of "WordPress Access & Activity Logs".This screenshot appears in the "How to Use Activity Logs?" section of "WordPress Access & Activity Logs". The text alongside this image reads: Navigate to WordPress Dashboard → Manage Site Select Activity Logs from the sub menu → Enable Select time range → Logs will start displaying after the selected time has passed once logs are enabled. Immediately after, the guide continues: Purpose: Monitor all server requests to help you understand traffic patterns and user behavior. Details Captured: Use Case: Great for analyzing site traffic, detecting unusual access patterns, and optimizing site performance.Image 1 of 3Where to goNavigate to WordPress Dashboard → Manage Site Select Activity Logs from the sub menu → Enable Select time range → Logs will start displaying after the selected time has passed once logs are enabled
Buttons and menus referencedWordPress DashboardManage SiteSelect Activity LogsEnabletime range
Next stepPurpose: Monitor all server requests to help you understand traffic patterns and user behavior. Details Captured: Use Case: Great for analyzing site traffic, detecting unusual access patterns, and optimizing site performance.All 3 steps in this procedure
Navigate to WordPress Dashboard → Manage Site
Select Activity Logs from the sub menu → Enable
Select time range → Logs will start displaying after the selected time has passed once logs are enabled
Access Logs
Purpose: Monitor all server requests to help you understand traffic patterns and user behavior.
Details Captured:
Requested URL: Track specific URLs accessed.
Client IP Address: Identify where the request originated from.
Timestamp: Know the exact time of each request.
HTTP Status Code: Review the response status (e.g., 200 for success, 404 for not found).
Response Size: Understand the size of the data sent to the client.
Use Case: Great for analyzing site traffic, detecting unusual access patterns, and optimizing site performance.
How to Use Access Logs?
Navigate to WordPress Dashboard → Manage Site
Select Analytics → Visitors Report→ Scroll to the bottom and view Access Logs
How to Use Access Logs? (image 2 of 3)What this shows Navigate to WordPress Dashboard → Manage Site Select Analytics → Visitors Report → Scroll to the bottom and view Access LogsWhat this showsIllustrates the "How to Use Access Logs?" section of "WordPress Access & Activity Logs".This screenshot appears in the "How to Use Access Logs?" section of "WordPress Access & Activity Logs". The text alongside this image reads: Navigate to WordPress Dashboard → Manage Site Select Analytics → Visitors Report → Scroll to the bottom and view Access Logs. Immediately after, the guide continues: Purpose: Integrate WordPress logs with the existing GHL Customer Care Platform Audit Logs for comprehensive user activity tracking. Details Captured: Use Case: Enhances accountability by providing a clear audit trail of significant events….Image 2 of 3Where to goNavigate to WordPress Dashboard → Manage Site Select Analytics → Visitors Report → Scroll to the bottom and view Access Logs
Buttons and menus referencedWordPress DashboardManage SiteAnalytics →Visitors Report
Next stepPurpose: Integrate WordPress logs with the existing GHL Customer Care Platform Audit Logs for comprehensive user activity tracking. Details Captured: Use Case: Enhances accountability by providing a clear audit trail of significant events on your WordPress account.All 2 steps in this procedure
Navigate to WordPress Dashboard → Manage Site
Select Analytics → Visitors Report → Scroll to the bottom and view Access Logs
Audit Logs
Purpose: Integrate WordPress logs with the existing GHL Customer Care Platform Audit Logs for comprehensive user activity tracking.
Details Captured:
User Actions: Trace back users responsible for critical actions like WordPress Purchases, Unsubscribes, Site Creation, and Site Deletion.
Use Case: Enhances accountability by providing a clear audit trail of significant events on your WordPress account.
How to Use Audit Logs?
Navigate to Subaccount Settings from the left sidemenu
Scroll all the way down and select Audit Logs
How to Use Audit Logs? (image 3 of 3)What this shows Navigate to Subaccount Settings from the left sidemenu Scroll all the way down and select Audit LogsWhat this showsIllustrates the "How to Use Audit Logs?" section of "WordPress Access & Activity Logs".This screenshot appears in the "How to Use Audit Logs?" section of "WordPress Access & Activity Logs". The text alongside this image reads: Navigate to Subaccount Settings from the left sidemenu Scroll all the way down and select Audit Logs. Immediately after, the guide continues: Logs Not Showing: Ensure you have the necessary permissions to view logs. Suspicious Activity Detected: Immediately change your passwords and review server access controls. High Error Rates in Logs: Use the logs to identify failing….Image 3 of 3Where to goNavigate to Subaccount Settings from the left sidemenu Scroll all the way down and select Audit LogsNext stepLogs Not Showing: Ensure you have the necessary permissions to view logs. Suspicious Activity Detected: Immediately change your passwords and review server access controls. High Error Rates in Logs: Use the logs to identify failing plugins or misconfigured settings.
Troubleshooting & Best Practices
Logs Not Showing: Ensure you have the necessary permissions to view logs.
Suspicious Activity Detected: Immediately change your passwords and review server access controls.
High Error Rates in Logs: Use the logs to identify failing plugins or misconfigured settings.
Frequently Asked Questions
Currently no frequently asked questions. Submit feedback on this article to help is add questions to this section.
Frequently asked questions
How to Use Activity Logs?
Navigate to WordPress Dashboard → Manage Site Select Activity Logs from the sub menu → Enable Select time range → Logs will start displaying after the selected time has passed once logs are enabled
How to Use Access Logs?
Navigate to WordPress Dashboard → Manage Site Select Analytics → Visitors Report → Scroll to the bottom and view Access Logs
How to Use Audit Logs?
Navigate to Subaccount Settings from the left sidemenu Scroll all the way down and select Audit Logs
