# Hosted Video Player For Funnels > Now upload and stream videos with an all new video Player, third party video hosting is no longer a necessity - Source: https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/hosted-video-player-for-funnels - Section: Sites / Funnels and Websites - Reading time: 4 min - Images: 18, each explained below --- Now upload and stream videos with an all-new video Player:  - Better interface to upload, change and remove videos. - Play videos in different qualities (480P, 720P, 1080P, and Auto). - Change Playback speed (0.5x 0.75x, 1x, 2x) - Play the video as a [PiP (Picture in Picture)](https://en.wikipedia.org/wiki/Picture-in-picture) - Show/Hide Playback controls Full-screen options and pending time. - Show/Hide the progress bar and disable seeking in videos. - Enable/Disable Autoplay - Supports videos **up to 4 GB** on all major formats. - Supported in all major browsers. --- **TABLE OF CONTENTS** - [How to use the Hosted Video feature? (Video)](#how-to-use-the-hosted-video-feature-video) - [How to use the Hosted Video Feature](#how-to-use-the-hosted-video-feature) - [What do each of the toggles in the Hosted Video Element settings > Playback Controls do?](#what-do-each-of-the-toggles-in-the-hosted-video-element-settings-playback-contro) - [Autoplay:Please Note:](#autoplay-please-note) - [Allow Play/Pause:](#allow-play-pause) - [Allow Playback Speed Control:](#allow-playback-speed-control) - [Show Pending Time:](#show-pending-time) - [Show Full-Screen Toggle:](#show-full-screen-toggle) - [Show Progress Bar:](#show-progress-bar) - [Redirect Unregistered Visitors:](#redirect-unregistered-visitors) - [Troubleshooting: Encoded Video Not Selectable](#troubleshooting-encoded-video-not-selectable) --- ## **How to use the Hosted Video feature? (Video)** --- ## **How to use the Hosted Video Feature** **Step 1:**  - To make use of the Hosted Video feature, **add a video Element** to your funnel. ![How to use the Hosted Video Feature (image 1 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080586219/original/AttSWCFafipwhgKl8MDk76WK_IU1Oekk8w.png) **How to use the Hosted Video Feature (image 1 of 18)** This screenshot appears in the "How to use the Hosted Video Feature" section of "Hosted Video Player For Funnels". The text alongside this image reads: To make use of the Hosted Video feature, add a video Element to your funnel. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Click on the Video Element, Go to Video Settings on the left and scroll down to Video Type > Choose Hosted Video. - What this covers: To make use of the Hosted Video feature, add a video Element to your funnel. - Fields: Then click on Select Video to be taken to your Media Library - Controls: add a video Element, Video Settings, Video Type, Hosted Video, Select Video, Media Library, Upload, Encoding - Next: Click on the Video Element, Go to Video Settings on the left and scroll down to Video Type > Choose Hosted Video **Step 2:**  - Click on the Video Element, Go to **Video Settings** on the left and scroll down to **Video Type** > Choose **Hosted Video** ![How to use the Hosted Video Feature (image 2 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080586396/original/eP-ksUL442HQv0TuHGdJM_1Fq1Yf2wJkhg.png) **How to use the Hosted Video Feature (image 2 of 18)** This screenshot appears in the "How to use the Hosted Video Feature" section of "Hosted Video Player For Funnels". The text alongside this image reads: Click on the Video Element, Go to Video Settings on the left and scroll down to Video Type > Choose Hosted Video. The navigation path used here is Video Type > Choose Hosted Video. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Then click on Select Video to be taken to your Media Library. - Path: Video Type > Choose Hosted Video - What to fill in: Click on the Video Element, Go to Video Settings on the left and scroll down to Video Type > Choose Hosted Video - Fields: Then click on Select Video to be taken to your Media Library - Controls: add a video Element, Video Settings, Video Type, Hosted Video, Select Video, Media Library, Upload, Encoding - Next: Then click on Select Video to be taken to your Media Library **Step 3:** - Then click on **Select Video** to be taken to your **Media Library** ![How to use the Hosted Video Feature (image 3 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080586514/original/1KDdpr9q7USOzAdDeX5XijgPj39ozk9RQQ.png) **How to use the Hosted Video Feature (image 3 of 18)** This screenshot appears in the "How to use the Hosted Video Feature" section of "Hosted Video Player For Funnels". The text alongside this image reads: Then click on Select Video to be taken to your Media Library. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: If you do not already have the video that you need to host, Please Upload it. - What to choose: Then click on Select Video to be taken to your Media Library - Fields: Then click on Select Video to be taken to your Media Library - Controls: add a video Element, Video Settings, Video Type, Hosted Video, Select Video, Media Library, Upload, Encoding - Next: If you do not already have the video that you need to host, Please Upload it. **Step 4:** - If you do not already have the video that you need to host, Please **Upload** it. ![How to use the Hosted Video Feature (image 4 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080586615/original/ClTRaw-TZw0v_WQ6rjGa0I0HKPi-jvgzwA.png) **How to use the Hosted Video Feature (image 4 of 18)** This screenshot appears in the "How to use the Hosted Video Feature" section of "Hosted Video Player For Funnels". The text alongside this image reads: If you do not already have the video that you need to host, Please Upload it. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Please Note: The video can be in any of the mainstream Video formats as long as it is under 4GB. - What this covers: If you do not already have the video that you need to host, Please Upload it. - Fields: Then click on Select Video to be taken to your Media Library - Controls: add a video Element, Video Settings, Video Type, Hosted Video, Select Video, Media Library, Upload, Encoding - Next: Please Note: The video can be in any of the mainstream Video formats as long as it is under 4GB. **Please Note:** The video can be in any of the mainstream Video formats as long as it is under 4GB. **Step 5:** - Once your video is done uploading, you can double-click on the Video file to begin **Encoding** it. ![How to use the Hosted Video Feature (image 5 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48263989442/original/odjpw6Z-XA46FTXMCTlRnh4yc420RG7DmA.png) **How to use the Hosted Video Feature (image 5 of 18)** This screenshot appears in the "How to use the Hosted Video Feature" section of "Hosted Video Player For Funnels". The text alongside this image reads: Once your video is done uploading, you can double-click on the Video file to begin Encoding it. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Note: You can learn more about why a video needs to be encoded for Video Tracking by clicking here. Users can retry encoding by reselecting the video if the video encoding is in failed state. All videos that are in processing for more…. - What to click: Once your video is done uploading, you can double-click on the Video file to begin Encoding it. - Fields: Then click on Select Video to be taken to your Media Library - Controls: add a video Element, Video Settings, Video Type, Hosted Video, Select Video, Media Library, Upload, Encoding - Next: Note: You can learn more about why a video needs to be encoded for Video Tracking by clicking here. Users can retry encoding by reselecting the video if the video encoding is in failed state. All videos that are in processing for more than a day will automatically get marked as failed. It is also required so that your viewers can see an option to choose between multiple video qualities. Raw videos can only play in one quality. ![How to use the Hosted Video Feature (image 6 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48263990013/original/HKInsAb5rkwCIY6cloFFxweJWmaD7Jw1GQ.png) **How to use the Hosted Video Feature (image 6 of 18)** This screenshot appears in the "How to use the Hosted Video Feature" section of "Hosted Video Player For Funnels". The text alongside this image reads: Once your video is done uploading, you can double-click on the Video file to begin Encoding it. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Note: You can learn more about why a video needs to be encoded for Video Tracking by clicking here. Users can retry encoding by reselecting the video if the video encoding is in failed state. All videos that are in processing for more…. - What to click: Once your video is done uploading, you can double-click on the Video file to begin Encoding it. - Fields: Then click on Select Video to be taken to your Media Library - Controls: add a video Element, Video Settings, Video Type, Hosted Video, Select Video, Media Library, Upload, Encoding - Next: Note: You can learn more about why a video needs to be encoded for Video Tracking by clicking here. Users can retry encoding by reselecting the video if the video encoding is in failed state. All videos that are in processing for more than a day will automatically get marked as failed. It is also required so that your viewers can see an option to choose between multiple video qualities. Raw videos can only play in one quality. **Note: You can learn more about why a video needs to be encoded for Video Tracking by clicking [here.](https://www.loom.com/share/a8bf99ab64e64a7ca11814dd81e56e5f?t=58) Users can retry encoding by reselecting the video if the video encoding is in failed state. All videos that are in processing for more than a day will automatically get marked as failed. It is also required so that your viewers can see an option to choose between multiple video qualities. Raw videos can only play in one quality.** --- ## **What do each of the toggles in the Hosted Video Element settings > Playback Controls do?** ### **Autoplay:** ** ![Autoplay:Please Note: (image 7 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080589176/original/dkCIuaiG165wn-syIxwaKlN2exDz_ZCoCA.png) **Autoplay:Please Note: (image 7 of 18)** This screenshot appears in the "Autoplay:Please Note:" section of "Hosted Video Player For Funnels". The text alongside this image reads: Note: You can learn more about why a video needs to be encoded for Video Tracking by clicking here. Users can retry encoding by reselecting the video if the video encoding is in failed state. All videos that are in processing for more than a day will automatically get marked as failed. It is also…. Immediately after, the guide continues: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here…. - What to choose: Note: You can learn more about why a video needs to be encoded for Video Tracking by clicking here. Users can retry encoding by reselecting the video if the video encoding is in failed state. All videos that are in processing for more than a day will automatically get marked as failed. It is also required so that your viewers can see an option to choose between multiple video qualities. Raw videos can only play in one quality. - Next: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying video policy for IOS Autoplaying video policy for Safari Autoplaying video policy for Chrome Autoplaying video policy for Android Autoplaying video policy for Firefox Autoplaying video policy for Edge Chrome will rely on your viewer’s Media Engagement Index to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. ** **Please Note:** According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser:[](https://webkit.org/blog/6784/new-video-policies-for-ios/) [Autoplaying video policy for IOS](https://webkit.org/blog/6784/new-video-policies-for-ios/) [Autoplaying video policy for Safari](https://webkit.org/blog/7734/auto-play-policy-changes-for-macos/) [Autoplaying video policy for Chrome](https://developer.chrome.com/blog/autoplay/) [Autoplaying video policy for Android](https://developer.chrome.com/blog/autoplay-2/) [Autoplaying video policy for Firefox](https://developer.mozilla.org/en-US/docs/Web/Media/Autoplay_guide) [Autoplaying video policy for Edge](https://winaero.com/enable-or-disable-media-autoplay-in-microsoft-edge/#:~:text=Download%20Microsoft%20Edge-,Media%20Autoplay%20Options,-Options%20are%20as) [](https://winaero.com/enable-or-disable-media-autoplay-in-microsoft-edge/#:~:text=Download%20Microsoft%20Edge-,Media%20Autoplay%20Options,-Options%20are%20as) Chrome will rely on your viewer’s [Media Engagement Index](https://developer.chrome.com/blog/autoplay/#mei) to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. ### **Allow Play/Pause:** ** ![Allow Play/Pause: (image 8 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48263999104/original/eHpTvtEBt-C8bB6h_oPsJPE7VF-fVUHKew.png) **Allow Play/Pause: (image 8 of 18)** This screenshot appears in the "Allow Play/Pause:" section of "Hosted Video Player For Funnels". The text alongside this image reads: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying…. - What this covers: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying video policy for IOS Autoplaying video policy for Safari Autoplaying video policy for Chrome Autoplaying video policy for Android Autoplaying video policy for Firefox Autoplaying video policy for Edge Chrome will rely on your viewer’s Media Engagement Index to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. ** ![Allow Play/Pause: (image 9 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48263999817/original/AROIDEcRHgolLc2D3GpnBWCkRzzuYaR8GQ.png) **Allow Play/Pause: (image 9 of 18)** This screenshot appears in the "Allow Play/Pause:" section of "Hosted Video Player For Funnels". The text alongside this image reads: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying…. - What this covers: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying video policy for IOS Autoplaying video policy for Safari Autoplaying video policy for Chrome Autoplaying video policy for Android Autoplaying video policy for Firefox Autoplaying video policy for Edge Chrome will rely on your viewer’s Media Engagement Index to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. ** ![Allow Play/Pause: (image 10 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48264000127/original/xiEKuE8DghavllsuJXJh0LC1HTgYrRFiBQ.png) **Allow Play/Pause: (image 10 of 18)** This screenshot appears in the "Allow Play/Pause:" section of "Hosted Video Player For Funnels". The text alongside this image reads: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying…. - What this covers: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying video policy for IOS Autoplaying video policy for Safari Autoplaying video policy for Chrome Autoplaying video policy for Android Autoplaying video policy for Firefox Autoplaying video policy for Edge Chrome will rely on your viewer’s Media Engagement Index to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. ** ### ** Allow Playback Speed Control: ![Allow Playback Speed Control: (image 11 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080588087/original/W1AMlO2S-1zgpVHorqvXMr8ePRnJVbR5wg.png) **Allow Playback Speed Control: (image 11 of 18)** This screenshot appears in the "Allow Playback Speed Control:" section of "Hosted Video Player For Funnels". The text alongside this image reads: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying…. - What this covers: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying video policy for IOS Autoplaying video policy for Safari Autoplaying video policy for Chrome Autoplaying video policy for Android Autoplaying video policy for Firefox Autoplaying video policy for Edge Chrome will rely on your viewer’s Media Engagement Index to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. ** ### **Show Pending Time:** ** ![Show Pending Time: (image 12 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080588198/original/uwItX6ib8Fs3KZPsNbmi_40cwKzEwKjsdQ.png) **Show Pending Time: (image 12 of 18)** This screenshot appears in the "Show Pending Time:" section of "Hosted Video Player For Funnels". The text alongside this image reads: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying…. - What this covers: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying video policy for IOS Autoplaying video policy for Safari Autoplaying video policy for Chrome Autoplaying video policy for Android Autoplaying video policy for Firefox Autoplaying video policy for Edge Chrome will rely on your viewer’s Media Engagement Index to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. ** ![Show Pending Time: (image 13 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48267931414/original/B3GmVOcfwgpIPQf8Rzx-VFMYrU-i33kH4Q.png) **Show Pending Time: (image 13 of 18)** This screenshot appears in the "Show Pending Time:" section of "Hosted Video Player For Funnels". The text alongside this image reads: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying…. - What this covers: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying video policy for IOS Autoplaying video policy for Safari Autoplaying video policy for Chrome Autoplaying video policy for Android Autoplaying video policy for Firefox Autoplaying video policy for Edge Chrome will rely on your viewer’s Media Engagement Index to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. ![Show Pending Time: (image 14 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48267932909/original/x1LlTKhNKSoUL7k2g0L54JBmNOkeFzqwlA.png) **Show Pending Time: (image 14 of 18)** This screenshot appears in the "Show Pending Time:" section of "Hosted Video Player For Funnels". The text alongside this image reads: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying…. Immediately after, the guide continues: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the…. - What this covers: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying video policy for IOS Autoplaying video policy for Safari Autoplaying video policy for Chrome Autoplaying video policy for Android Autoplaying video policy for Firefox Autoplaying video policy for Edge Chrome will rely on your viewer’s Media Engagement Index to decide if it will autoplay a video with sound or not. Chrome calculates a media engagement score which is highest on sites where media is played on a regular basis. When it is high enough, media playback is allowed to autoplay with sound on desktop only. Non auto-played videos start unmuted. - Next: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the video directly. Your video progress tracking workflow will not provide their name and details to give you valuable stats for a named contact. The workflow would then be adding blank leads to itself. To avoid such a situation, the Redirect Unregistered Visitors toggle can be used to push such visitors to another page with an Opt-In Form so that they can fill in their name and other details; once they do that, they would be brought back to the video. This redirect only pushes those visitors to your designated page with no cookies attached to them, which would have otherwise contained information about them. If a visitor does not allow your site to add cookies to their browser, this redirect may not work. Please be sure to specify which Step/Page you want to Redirect them to: ### **Show Full-Screen Toggle:** ![Show Full-Screen Toggle: (image 15 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48267934155/original/q6ACPWaQE3LI-XK3rOwh02OCsSAXDqboIw.png) **Show Full-Screen Toggle: (image 15 of 18)** This screenshot appears in the "Show Full-Screen Toggle:" section of "Hosted Video Player For Funnels". For context, this section explains: According to autoplay regulations autoplaying videos on IOS, Safari, Chrome, Android, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. Here are links to the policy change for each browser: Autoplaying…. Immediately after, the guide continues: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the…. - Next: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the video directly. Your video progress tracking workflow will not provide their name and details to give you valuable stats for a named contact. The workflow would then be adding blank leads to itself. To avoid such a situation, the Redirect Unregistered Visitors toggle can be used to push such visitors to another page with an Opt-In Form so that they can fill in their name and other details; once they do that, they would be brought back to the video. This redirect only pushes those visitors to your designated page with no cookies attached to them, which would have otherwise contained information about them. If a visitor does not allow your site to add cookies to their browser, this redirect may not work. Please be sure to specify which Step/Page you want to Redirect them to: ** ![Show Full-Screen Toggle: (image 16 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48267934456/original/lY4cdsrOAYKxOx8l_iAApAuYWfJPqzDXUQ.png) **Show Full-Screen Toggle: (image 16 of 18)** This screenshot appears in the "Show Full-Screen Toggle:" section of "Hosted Video Player For Funnels". Immediately after, the guide continues: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the…. - Next: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the video directly. Your video progress tracking workflow will not provide their name and details to give you valuable stats for a named contact. The workflow would then be adding blank leads to itself. To avoid such a situation, the Redirect Unregistered Visitors toggle can be used to push such visitors to another page with an Opt-In Form so that they can fill in their name and other details; once they do that, they would be brought back to the video. This redirect only pushes those visitors to your designated page with no cookies attached to them, which would have otherwise contained information about them. If a visitor does not allow your site to add cookies to their browser, this redirect may not work. Please be sure to specify which Step/Page you want to Redirect them to: ** ### **Show Progress Bar:** ** ![Show Progress Bar: (image 17 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080588420/original/oJEQh-74dXAVyn1iX3RvKAtqYcWoEkwiKA.png) **Show Progress Bar: (image 17 of 18)** This screenshot appears in the "Show Progress Bar:" section of "Hosted Video Player For Funnels". Immediately after, the guide continues: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the…. - Next: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the video directly. Your video progress tracking workflow will not provide their name and details to give you valuable stats for a named contact. The workflow would then be adding blank leads to itself. To avoid such a situation, the Redirect Unregistered Visitors toggle can be used to push such visitors to another page with an Opt-In Form so that they can fill in their name and other details; once they do that, they would be brought back to the video. This redirect only pushes those visitors to your designated page with no cookies attached to them, which would have otherwise contained information about them. If a visitor does not allow your site to add cookies to their browser, this redirect may not work. Please be sure to specify which Step/Page you want to Redirect them to: ** ### **Redirect Unregistered Visitors:** If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the video directly. Your video progress tracking workflow will not provide their name and details to give you valuable stats for a named contact. The workflow would then be adding blank leads to itself. To avoid such a situation, the Redirect Unregistered Visitors toggle can be used to push such visitors to another page with an Opt-In Form so that they can fill in their name and other details; once they do that, they would be brought back to the video. This redirect only pushes those visitors to your designated page with no cookies attached to them, which would have otherwise contained information about them. If a visitor does not allow your site to add cookies to their browser, this redirect may not work. Please be sure to specify which Step/Page you want to Redirect them to: ### ** ![Redirect Unregistered Visitors: (image 18 of 18)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080588758/original/wZXaiKo_M0BVcZ9j4QoLEbpOqKbLtHqwwQ.png) **Redirect Unregistered Visitors: (image 18 of 18)** This screenshot appears in the "Redirect Unregistered Visitors:" section of "Hosted Video Player For Funnels". The text alongside this image reads: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the video directly. Your video progress tracking workflow will not…. Immediately after, the guide continues: If your video appears as "encoded" in the Media Library but cannot be selected when embedding into a funnel page, try the following steps. - What to fill in: If people land on your video page directly using a URL and they are not a contact in the system have not filled out their name and information on an opt-in form. Plan to track a visitor's video viewing progress but have landed on the video directly. Your video progress tracking workflow will not provide their name and details to give you valuable stats for a named contact. The workflow would then be adding blank leads to itself. To avoid such a situation, the Redirect Unregistered Visitors toggle can be used to push such visitors to another page with an Opt-In Form so that they can fill in their name and other details; once they do that, they would be brought back to the video. This redirect only pushes those visitors to your designated page with no cookies attached to them, which would have otherwise contained information about them. If a visitor does not allow your site to add cookies to their browser, this redirect may not work. Please be sure to specify which Step/Page you want to Redirect them to: - Next: If your video appears as "encoded" in the Media Library but cannot be selected when embedding into a funnel page, try the following steps: ** --- ## **Troubleshooting: Encoded Video Not Selectable** If your video appears as "encoded" in the Media Library but cannot be selected when embedding into a funnel page, try the following steps: - **Wait a few minutes:** The encoding process may still be completing in the background, even if it appears finished. - **Refresh the page:** Reload the funnel editor or Media Library to see if the video becomes available. - **Retry encoding:** If the issue persists, try reselecting the file in the Media Library to prompt a new encoding attempt. - **Check file format and size:** Ensure your video meets the [supported media requirements](https://docs.ghlcustomercare.com/docs/settings/sub-account-settings/media-storage-file-types-limits-advanced-features), including format (e.g., .mp4) and size (must be under 4GB). [](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/tracking-viewer-progress-on-a-funnel-hosted-video) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com