# Click-To-Call, Click-To-Text, and Click-To-Email Links & Buttons for Websites and Funnels

> Easily create click-to-call, text, and email links in GHL Customer Care to improve mobile engagement, streamline communication, and trigger automation workflows.

- Source: https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/click-to-call-click-to-text-and-click-to-email-links-buttons-for-websites-and-fu
- Section: Sites / Funnels and Websites
- Reading time: 3 min
- Images: 5, each explained below
- Modified on Tue, 23 Dec, 2025 at 3:12 PM

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This article shows you how to add **click-to-call**, **click-to-text**, and **click-to-email** links and buttons in your GHL Customer Care Funnels and Websites. These clickable links improve conversion and make it easy for leads to contact you with a single tap, especially on mobile devices.

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**TABLE OF CONTENTS**

-   [What is Click-to-Call, Click-to-Text, and Click-to-Email?](#what-are-click-to-call-click-to-text-and-click-to-email-links-and-buttons)
-   [Key Benefits of Using Click-to Actions](#key-benefits-of-using-click-to-actions)
-   [How to Add Click-to-Call Links](#how-to-add-click-to-call-links)
-   [How to Add Click-to-Email Links](#how-to-add-click-to-email-links)
-   [How to Add Click-to-Call Buttons](#how-to-add-click-to-call-buttons)
-   [How to Add Click-to-Text Buttons](#how-to-add-click-to-text-buttons)
-   [How to Add Click-to-Email Buttons](#how-to-add-click-to-email-buttons)
-   [Frequently Asked Questions](#frequently-asked-questions)
-   [Related Articles](#related-articles)

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# **What are Click-to-Call, Click-to-Text, and Click-to-Email Links and Buttons?**

Clickable links that initiate a phone call, text message, or email make it easy for users to take immediate action. When configured correctly, clicking these links will open the user’s phone dialer, SMS app, or default email client with pre-filled info. These links are commonly used in Funnels and Websites to improve user experience and boost conversions.

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## **Key Benefits of Using Click-to Actions**

Click-to links simplify communication by making it easy for leads to reach out with a single tap.

-   **One-Tap Communication:** Users can instantly call, text, or email without copying or typing
    
-   **Higher Mobile Engagement:** Mobile users are more likely to interact with clickable actions
    
-   **Time-Saving for Leads:** Auto-fills fields like phone number, message body, or email content
    
-   **Trigger-ready automation:** Can be combined with Trigger Links for follow-up workflows
    
-   **Flexible CTA design:** Click-to links can be added to both text and button elements
    

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## **How to Add Click-to-Call Links**

To create a link that people can click/tap to initiate a phone call:

1.  Highlight the text in the funnel or website builder
2.  Click the **link icon**
3.  Enter your link using the format: _tel:+1234567890_
4.  Click Save and preview/test it on a mobile device

![How to Add Click-to-Call Links (image 1 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050029684/original/SLtvBLZubn8ZZfqfsK9veI104X9amxXe8A.gif)

**How to Add Click-to-Call Links (image 1 of 5)**

This animation appears in the "How to Add Click-to-Call Links" section of "Click-To-Call, Click-To-Text, and Click-To-Email Links & Buttons for Websites and Funnels". The text alongside this image reads: Highlight the text in the funnel or website builder Click the link icon Enter your link using the format: tel:+1234567890 Click Save and preview/test it on a mobile device. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: To create a link that people can click/tap to initiate an email message.
- What to fill in: Highlight the text in the funnel or website builder Click the link icon Enter your link using the format: tel:+1234567890 Click Save and preview/test it on a mobile device
- Fields: Highlight the text in the funnel or website builder
- Controls: link icon
- Next: To create a link that people can click/tap to initiate an email message:

Full procedure:

1. Highlight the text in the funnel or website builder
2. Click the link icon
3. Enter your link using the format: tel:+1234567890
4. Click Save and preview/test it on a mobile device

---

## **How to Add Click-to-Email Links**

To create a link that people can click/tap to initiate an email message:

1.  Highlight the text in the funnel or website builder
2.  Click the **link icon**
3.  Enter your link using the format: _mailto:name@email.com_
4.  Click Save and preview/test the link

![How to Add Click-to-Email Links (image 2 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050029871/original/v2PQzHv24vs46HFqKASjwnE_HzTXTUAAnA.gif)

**How to Add Click-to-Email Links (image 2 of 5)**

This animation appears in the "How to Add Click-to-Email Links" section of "Click-To-Call, Click-To-Text, and Click-To-Email Links & Buttons for Websites and Funnels". The text alongside this image reads: Highlight the text in the funnel or website builder Click the link icon Enter your link using the format: mailto:name@email.com Click Save and preview/test the link. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: To create a link that people can click/tap to initiate a phone call.
- What to fill in: Highlight the text in the funnel or website builder Click the link icon Enter your link using the format: mailto:name@email.com Click Save and preview/test the link
- Fields: Highlight the text in the funnel or website builder
- Controls: link icon
- Next: To create a link that people can click/tap to initiate a phone call:

Full procedure:

1. Highlight the text in the funnel or website builder
2. Click the link icon
3. Enter your link using the format: mailto:name@email.com
4. Click Save and preview/test the link

---

## **How to Add Click-to-Call Buttons**

To create a link that people can click/tap to initiate a phone call:

1.  Click on the button in the funnel or website builder
2.  On the right side under **Button Actions,** use the **Link to** dropdown to select **Call**
3.  Enter the phone number
4.  Click Save and preview/test the button

![How to Add Click-to-Call Buttons (image 3 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050030228/original/C76eE2PcYZ6uxVNmCtCeCvnorMTlXReK5g.jpeg)

**How to Add Click-to-Call Buttons (image 3 of 5)**

This screenshot appears in the "How to Add Click-to-Call Buttons" section of "Click-To-Call, Click-To-Text, and Click-To-Email Links & Buttons for Websites and Funnels". The text alongside this image reads: Click on the button in the funnel or website builder On the right side under Button Actions, use the Link to dropdown to select Call Enter the phone number Click Save and preview/test the button. Immediately after, the guide continues: To create a link that people can click/tap to initiate a phone call.
- What to fill in: Click on the button in the funnel or website builder On the right side under Button Actions, use the Link to dropdown to select Call Enter the phone number Click Save and preview/test the button
- Controls: Button Actions,, Link to, Call
- Next: To create a link that people can click/tap to initiate a phone call:

Full procedure:

1. Click on the button in the funnel or website builder
2. On the right side under Button Actions, use the Link to dropdown to select Call
3. Enter the phone number
4. Click Save and preview/test the button

---

## **How to Add Click-to-Text Buttons**

To create a link that people can click/tap to initiate a phone call:

1.  Click on the button in the funnel or website builder
2.  On the right side under **Button Actions,** use the **Link to** dropdown to select **SMS**
3.  Enter the phone number
4.  Click Save and preview/test the button

![How to Add Click-to-Text Buttons (image 4 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050030264/original/r45be-mWycbcGquZElDfLMg0FSiJ0K2V9A.png)

**How to Add Click-to-Text Buttons (image 4 of 5)**

This screenshot appears in the "How to Add Click-to-Text Buttons" section of "Click-To-Call, Click-To-Text, and Click-To-Email Links & Buttons for Websites and Funnels". The text alongside this image reads: Click on the button in the funnel or website builder On the right side under Button Actions, use the Link to dropdown to select SMS Enter the phone number Click Save and preview/test the button. Immediately after, the guide continues: To create a link that people can click/tap to initiate a phone call.
- What to fill in: Click on the button in the funnel or website builder On the right side under Button Actions, use the Link to dropdown to select SMS Enter the phone number Click Save and preview/test the button
- Controls: Button Actions,, Link to, SMS
- Next: To create a link that people can click/tap to initiate a phone call:

Full procedure:

1. Click on the button in the funnel or website builder
2. On the right side under Button Actions, use the Link to dropdown to select SMS
3. Enter the phone number
4. Click Save and preview/test the button

---

## **How to Add Click-to-Email Buttons**

To create a link that people can click/tap to initiate a phone call:

1.  Click on the button in the funnel or website builder
2.  On the right side under **Button Actions,** use the **Link to** dropdown to select **Email**
3.  Enter the Email
4.  Click Save and preview/test the button

## 

![How to Add Click-to-Email Buttons (image 5 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050030294/original/4no_9VgU3Brc2LzrolfFFPaw0lb9IcQGcA.png)

**How to Add Click-to-Email Buttons (image 5 of 5)**

This screenshot appears in the "How to Add Click-to-Email Buttons" section of "Click-To-Call, Click-To-Text, and Click-To-Email Links & Buttons for Websites and Funnels". The text alongside this image reads: Click on the button in the funnel or website builder On the right side under Button Actions, use the Link to dropdown to select Email Enter the Email Click Save and preview/test the button. Immediately after, the guide continues: Q: How can I track clicks on these links? Use Trigger Links to track and automate actions based on clicks.
- What to fill in: Click on the button in the funnel or website builder On the right side under Button Actions, use the Link to dropdown to select Email Enter the Email Click Save and preview/test the button
- Next: Q: How can I track clicks on these links? Use Trigger Links to track and automate actions based on clicks.

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## **Frequently Asked Questions**

**Q: How can I track clicks on these links?**  
Use **Trigger Links** to track and automate actions based on clicks.

**Q: What happens if the user's device doesn't support the click-to link?**  
If a device doesn’t support the protocol (like `sms:` on desktop), nothing will happen when clicked. It’s recommended to test your links on different devices and consider including fallback contact information.

**Q: Can I add multiple actions in one link (like call and text)?**  
No. Each link can only perform one action at a time, either a call, text, or email. To offer multiple options, use separate links or buttons for each action.

**Q: Can I use click-to links inside images or icons?**  
Yes. In the Funnel or Website Builder, you can hyperlink images or icons using the same formats. This is useful for visual CTAs like phone or message icons.

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## **Related Articles**

-   [](https://docs.ghlcustomercare.com/docs/workflows/contact-workflow-triggers/workflow-trigger-trigger-link-clicked)[Sites Overview](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/websites-overview)
    
-   [Workflow Trigger - Trigger Link Clicked](https://docs.ghlcustomercare.com/docs/workflows/contact-workflow-triggers/workflow-trigger-trigger-link-clicked)
    
-   [Workflow Action Based on Email Event Clicked](https://docs.ghlcustomercare.com/docs/email/deliverability/workflow-action-based-on-email-event-clicked-opened)
    
-   [Scroll to Elements or Sections in Funnels](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/scroll-to-elements-or-sections-in-websites-or-funnels)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com