# Multi-Select in Media Storage > GHL Customer Care's Media Storage now features Multi-Select capabilities, enabling users to perform bulk actions such as moving, downloading, and deleting… - Source: https://docs.ghlcustomercare.com/docs/settings/sub-account-settings/multi-select-in-media-storage - Section: Settings / Sub-Account Settings - Reading time: 2 min - Images: 4, each explained below - Modified on Thu, 5 Dec, 2024 at 3:41 PM --- GHL Customer Care's Media Storage now features Multi-Select capabilities, enabling users to perform bulk actions such as moving, downloading, and deleting files. This enhancement streamlines file management and boosts efficiency. --- **TABLE OF CONTENTS** - [What is Multi-Select in Media Storage?](#what-is-multi-select-in-media-storage) - [Benefits of Using Multi-Select](#benefits-of-using-multi-select)[](#multi-select-media-in-grid-view) - [Multi-Select Media in Grid View](#multi-select-media-in-grid-view)[](#multi-select-media-in-list-view) - [Multi-Select Media in List View](#multi-select-media-in-list-view)[](#performing-multi-select-bulk-actions) - [Performing Multi-Select Bulk Actions](#performing-multi-select-bulk-actions) - [Frequently Asked Questions](#frequently-asked-questions) --- # **What is Multi-Select in Media Storage?** The Multi-Select feature in GHL Customer Care's Media Storage allows users to select multiple files or folders simultaneously. This functionality facilitates bulk actions, making file management more efficient. ![What is Multi-Select in Media Storage? (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155036267746/original/NX3e9TZYTp7wD72Bz6lOrv6fpVOQPkp4aA.png) **What is Multi-Select in Media Storage? (image 1 of 4)** This screenshot appears in the "What is Multi-Select in Media Storage?" section of "Multi-Select in Media Storage". The text alongside this image reads: The Multi-Select feature in GHL Customer Care's Media Storage allows users to select multiple files or folders simultaneously. This functionality facilitates bulk actions, making file management more efficient. Immediately after, the guide continues: Efficient File Management: You can select multiple files at once using checkmarks or by dragging the mouse across items, simplifying the handling of large numbers of files. Bulk Actions: Move, download, or delete selected files in one…. - What to choose: The Multi-Select feature in GHL Customer Care's Media Storage allows users to select multiple files or folders simultaneously. This functionality facilitates bulk actions, making file management more efficient. - Next: Efficient File Management: You can select multiple files at once using checkmarks or by dragging the mouse across items, simplifying the handling of large numbers of files. Bulk Actions: Move, download, or delete selected files in one operation, reducing time spent on repetitive tasks. User-Friendly Interface: Enter multi-select mode by dragging to select or using the “Select” option in the three-dot menu. Selected files are marked with a checkmark at the top left corner. --- # **Benefits of Using Multi-Select** - **Efficient File Management:** You can select multiple files at once using checkmarks or by dragging the mouse across items, simplifying the handling of large numbers of files. - **Bulk Actions:** Move, download, or delete selected files in one operation, reducing time spent on repetitive tasks. - **User-Friendly Interface:** Enter multi-select mode by dragging to select or using the “Select” option in the three-dot menu. Selected files are marked with a checkmark at the top left corner. --- ## **Multi-Select Media in Grid View** Click and drag the mouse across the files you wish to select, or use the “Select” option from the three-dot menu. Selected files and folders will display a checkmark. ![Multi-Select Media in Grid View (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155036267856/original/rTHYSN7slGc1QsR4Bhbcx2hKqoVWGKjbYw.gif) **Multi-Select Media in Grid View (image 2 of 4)** This animation appears in the "Multi-Select Media in Grid View" section of "Multi-Select in Media Storage". The text alongside this image reads: Click and drag the mouse across the files you wish to select, or use the “Select” option from the three-dot menu. Selected files and folders will display a checkmark. Immediately after, the guide continues: Use the checkboxes next to each file or folder to select multiple items. - What to choose: Click and drag the mouse across the files you wish to select, or use the “Select” option from the three-dot menu. Selected files and folders will display a checkmark. - Next: Use the checkboxes next to each file or folder to select multiple items. --- ## **Multi-Select Media in List View** Use the checkboxes next to each file or folder to select multiple items. ![Multi-Select Media in List View (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155036267862/original/s3fnMKdvkKSEddCkUViwjhOVgXUbY46bGg.gif) **Multi-Select Media in List View (image 3 of 4)** This animation appears in the "Multi-Select Media in List View" section of "Multi-Select in Media Storage". The text alongside this image reads: Use the checkboxes next to each file or folder to select multiple items. Immediately after, the guide continues: After selecting the files, you can move, download, or delete them in bulk by using the corresponding buttons. - What to choose: Use the checkboxes next to each file or folder to select multiple items. - Next: After selecting the files, you can move, download, or delete them in bulk by using the corresponding buttons. --- ## **Performing Multi-Select Bulk Actions** After selecting the files, you can move, download, or delete them in bulk by using the corresponding buttons. ![Performing Multi-Select Bulk Actions (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155036271616/original/g0Ii1Km_oycg71fndZ5wRMkzoi81d0dqEw.gif) **Performing Multi-Select Bulk Actions (image 4 of 4)** This animation appears in the "Performing Multi-Select Bulk Actions" section of "Multi-Select in Media Storage". The text alongside this image reads: After selecting the files, you can move, download, or delete them in bulk by using the corresponding buttons. Immediately after, the guide continues: Q: Can I select files across different folders using Multi-Select? - What this covers: After selecting the files, you can move, download, or delete them in bulk by using the corresponding buttons. - Controls: “Rename”, “Get Link” - Next: Q: Can I select files across different folders using Multi-Select? Full procedure: 1. Users can select and download up to 100 files at a time. 2. If a file size exceeds 2 GB, it will be skipped in multi-download and must be downloaded individually. 3. When in multi-select mode, the “Rename” and “Get Link” options are disabled for selected files to maintain simplicity during bulk actions. - Users can select and download up to 100 files at a time. - If a file size exceeds 2 GB, it will be skipped in multi-download and must be downloaded individually. - When in multi-select mode, the **“Rename”** and **“Get Link”** options are disabled for selected files to maintain simplicity during bulk actions. --- # **Frequently Asked Questions** **Q: Can I select files across different folders using Multi-Select?** Currently, Multi-Select allows selection within a single folder. To manage files across different folders, perform actions within each folder separately. **Q: Are there any file types that cannot be selected using Multi-Select?** Multi-Select supports all file types available in Media Storage. However, certain actions may be restricted based on file type. For example, some file types may not support previewing. **Q: How does Multi-Select handle files with the same name during bulk actions?** If you move or download multiple files with the same name, the system will prompt you to rename or skip files to prevent overwriting. **Q: Is there a limit to the number of files I can select at once?** You can select up to 100 files at a time for bulk actions. Attempting to select more than this limit will prompt a notification. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com