# How do I find my Client's Location ID? > Need your client’s Location ID for support or API setup? Learn how to quickly find it in the GHL Customer Care CRM by checking the sub-account URL bar when logged in. - Source: https://docs.ghlcustomercare.com/docs/settings/sub-account-settings/how-do-i-find-my-client-s-location-id - Section: Settings / Sub-Account Settings - Reading time: 2 min - Images: 4, each explained below - Modified on Wed, 12 Aug at 6:43 AM --- When you interact with our support teams, they may request you to provide a Location ID for the sub-account where you are experiencing a problem. A **Location ID** is a unique ID assigned to every sub-account in your agency account. It helps our support teams identify the correct client account and narrow down troubleshooting efforts. ## **Important:** Please do not share the Location ID outside of your organization. --- ## **Option 1: From Business Profile** To locate the Location ID: 1. From the **Sub-Account Dashboard**, go to **Settings** in the lower-right corner.   ![Step 1 of 3: From the Sub-Account Dashboard, go to Settings in the lower-right corner](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155078226830/original/vFmhdAGTs8c3mtvtowfppcHwAkE67MrIcw.png) **Step 1 of 3: From the Sub-Account Dashboard, go to Settings in the lower-right corner** This screenshot accompanies step 1 of 3 in the "Option 1: From Business Profile" section of "How do I find my Client's Location ID?". At this point in the walkthrough you from the Sub-Account Dashboard, go to Settings in the lower-right corner. The next step is to select Business Profile from the left-side navigation menu. - What this covers: From the Sub-Account Dashboard, go to Settings in the lower-right corner. - Controls: Sub-Account Dashboard, Settings, Business Profile, Location ID - Next: Select Business Profile from the left-side navigation menu. Full procedure: 1. From the Sub-Account Dashboard, go to Settings in the lower-right corner. <- this image 2. Select Business Profile from the left-side navigation menu. 3. Locate the Location ID displayed on the Business Profile page. 2. Select **Business Profile** from the left-side navigation menu. ![Step 2 of 3: Select Business Profile from the left-side navigation menu](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155078226892/original/2VDcANkAXnqU7VoLZ4W0bVwv-S1ouzutrQ.png) **Step 2 of 3: Select Business Profile from the left-side navigation menu** This screenshot accompanies step 2 of 3 in the "Option 1: From Business Profile" section of "How do I find my Client's Location ID?". At this point in the walkthrough you select Business Profile from the left-side navigation menu. The next step is to locate the Location ID displayed on the Business Profile page. - What to choose: Select Business Profile from the left-side navigation menu. - Controls: Business Profile, Sub-Account Dashboard, Settings, Location ID - Next: Locate the Location ID displayed on the Business Profile page. Full procedure: 1. From the Sub-Account Dashboard, go to Settings in the lower-right corner. 2. Select Business Profile from the left-side navigation menu. <- this image 3. Locate the Location ID displayed on the Business Profile page. 3. Locate the **Location ID** displayed on the Business Profile page. ![Step 3 of 3: Locate the Location ID displayed on the Business Profile page](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155078226914/original/HntdJSGsxOwT6tn-aBPli1pFGs2mjIi11Q.png) **Step 3 of 3: Locate the Location ID displayed on the Business Profile page** This screenshot accompanies step 3 of 3 in the "Option 1: From Business Profile" section of "How do I find my Client's Location ID?". At this point in the walkthrough you locate the Location ID displayed on the Business Profile page. - What this covers: Locate the Location ID displayed on the Business Profile page. - Controls: Location ID, Sub-Account Dashboard, Settings, Business Profile Full procedure: 1. From the Sub-Account Dashboard, go to Settings in the lower-right corner. 2. Select Business Profile from the left-side navigation menu. 3. Locate the Location ID displayed on the Business Profile page. <- this image This is the most reliable method for finding and verifying the Location ID for a specific sub-account. --- ## **Option 2: From the URL** If you are already inside the client's sub-account, you may be able to quickly find the Location ID in your browser's address bar. 1. Open the client's sub-account. 2. Look at the URL in your browser. ![Step 2 of 4: Look at the URL in your browser](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155078227077/original/agdRKaeJD21eSFvVhb4AHYwtx48XEOrqkg.png) **Step 2 of 4: Look at the URL in your browser** This screenshot accompanies step 2 of 4 in the "Option 2: From the URL" section of "How do I find my Client's Location ID?". At this point in the walkthrough you look at the URL in your browser. For context, this section explains: If you are already inside the client's sub-account, you may be able to quickly find the Location ID in your browser's address bar. The next step is to find the value that appears after /location/ or in the locationId= parameter. - What this covers: Look at the URL in your browser. - Controls: Location ID - Next: Find the value that appears after /location/ or in the locationId= parameter. Full procedure: 1. Open the client's sub-account. 2. Look at the URL in your browser. <- this image 3. Find the value that appears after /location/ or in the locationId= parameter. 4. That value is the Location ID. 3. Find the value that appears after `/location/` or in the `locationId=` parameter. 4. That value is the **Location ID**. **Example:** `https://app.../v2/location/abc123XYZ/dashboard` In this example, `abc123XYZ` is the Location ID. > **Tip:** Finding the Location ID from the URL can be the fastest method when the URL contains `/location/` or a `locationId=` parameter. --- ## **What if the Location ID isn't visible in the URL?** Some GHL Customer Care pages may not display the Location ID in the browser URL. For example, you may be viewing an agency-level page or another page whose URL does not contain the sub-account's Location ID. If you don't see `/location/` or `locationId=` in the URL: 1. Make sure you have opened the correct **sub-account**. 2. Go to **Settings → Business Profile**. 3. Find the **Location ID** displayed on the Business Profile page. Use the Location ID shown under **Business Profile** to verify that you have the correct identifier. --- ## **Location ID vs. Other dentifiers** The Location ID identifies a specific sub-account in your agency account. Do not confuse the Location ID with other identifiers you may encounter in GHL Customer Care, such as an Agency ID, User ID, or other account-related IDs. If you're unsure which ID to provide, navigate to the relevant sub-account and use the Location ID displayed under Settings → Business Profile. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com