# How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan) > Unlock advanced automation, SaaS mode, and deeper analytics by upgrading to GHL Customer Care’s Agency Pro plan, built for scaling and streamlining your business. - Source: https://docs.ghlcustomercare.com/docs/settings/agency-settings-2/how-to-upgrade-to-ghl-customer-care-s-agency-pro-plan-497-saas-plan - Section: Settings / Agency Settings - Reading time: 3 min - Images: 4, each explained below - Modified on Wed, 15 Oct, 2025 at 1:38 AM --- This article provides a step-by-step guide on upgrading your GHL Customer Care subscription to a Pro plan. You’ll learn how to navigate the Billing Dashboard, review available plans, and complete the upgrade process seamlessly. **Tip**: For more about SAAS Mode and it's setup refer to SaaS Mode - Full Setup Guide + FAQ --- **TABLE OF CONTENTS** - [What is the High-Level Pro Plan?](#what-is-the-high-level-pro-plan) - [Key Benefits of Upgrading to the Pro Plan](#key-benefits-of-upgrading-to-the-pro-plan) - [Plan Comparison: Choosing the Right Upgrade](#plan-comparison-choosing-the-right-upgrade) - [How to Upgrade to the GHL Customer Care Pro Plan](#how-to-upgrade-to-the-ghl-customer-care-pro-plan) - Step 2: Select the Upgrade Option - [Step 3: Choose Your Preferred Plan](#step-3-choose-your-preferred-plan) - [Step 4: Confirm Payment and Upgrade](#step-4-confirm-payment-and-upgrade) - [](#frequently-asked-questions)[Frequently Asked Questions](#frequently-asked-questions) --- ## **What is the High-Level Pro Plan?** The High-Level Pro Plan is designed for businesses that need advanced automation, SaaS mode, and enhanced analytics. Upgrading to this plan provides additional features that help streamline workflows and improve customer management. ### **Key Features of the Pro Plan:** - SaaS Mode for reselling services. - Enhanced email, phone, and text rebelling. - AI-powered conversational bots. - Unlimited accounts and users. --- ## **Key Benefits of Upgrading to the Pro Plan** Upgrading to the Pro Plan unlocks features that enhance your business's automation, analytics, and scalability. ### **Top Benefits:** - **SaaS Mode Activation:** Ability to resell GHL Customer Care’s platform to clients. - **Advanced Reporting & Analytics:** Gain deeper insights into business performance. - **Unlimited Sub-Accounts:** Manage multiple clients seamlessly. - **Custom API Access:** Customize workflows with advanced integrations. - **Priority Support:** Get faster response times and dedicated assistance. - **White-Labeling Options:** Customize client portals with your branding. --- ## **Plan Comparison: Choosing the Right Upgrade** Before upgrading, review the key differences between plans. Also please note that the **Freelancer Plan** includes all features available in the **Starter Plan**, while the **Agency Pro Plan** includes everything in the **Freelancer Plan** plus additional advanced capabilities. Below is a comparison of key features to help you choose the right upgrade. You can also refer to our Pricing Page. | Feature | Starter | Freelancer | Agency Pro | | --- | --- | --- | --- | | Unlimited Users | ✅ | ✅ | ✅ | | Unlimited Accounts | ❌ | ✅ | ✅ | | SaaS Mode | ❌ | ❌ | ✅ | | Advanced API Access | ❌ | ❌ | ✅ | | White-Labeling | ❌ | ✅ | ✅ | | Split Testing | ✅ | ✅ | ✅ | | Email / Phone / Text Rebilling | ❌ | ✅ (without markup) | ✅ (with markup) | | Agent Reporting | ❌ | ❌ | ✅ | | AI Employee | ✅ | ✅ | ✅ | --- ## **How to Upgrade to the GHL Customer Care Pro Plan** Upgrading your GHL Customer Care plan is a simple process that allows you to access advanced features and optimize your business operations. Follow the steps below to seamlessly transition to the Pro Plan and take advantage of its powerful capabilities. ### **Step 1:** Access the Billing Dashboard 1. Click on **Settings** from your agency account. ![Step 1 of 3: Click on Settings from your agency account](https://jumpshare.com/v/bhxOGvBReyOlEkQKj3QD+/Screen+Shot+2025-05-26+at+7.59.55+PM.png) **Step 1 of 3: Click on Settings from your agency account** This screenshot accompanies step 1 of 3 in the "Step 1: Access the Billing Dashboard" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". At this point in the walkthrough you click on Settings from your agency account. The next step is to click on Billing. - What to click: Click on Settings from your agency account. - Controls: Settings, Billing, Want to, Modify/Cancel Subscription?" - Next: Click on Billing. Full procedure: 1. Click on Settings from your agency account. <- this image 2. Click on Billing. 3. Click on the " Want to Modify/Cancel Subscription?" button under Subscriptions. 2. Click on **Billing**. 3. Click on the "**Want to** **Modify/Cancel Subscription?"** button under Subscriptions. ![Step 3 of 3: Click on the " Want to Modify/Cancel Subscription?" button under…](https://jumpshare.com/v/4M1pClq7ZGDlkRgZohgh+/Screen+Shot+2025-05-26+at+8.01.28+PM.png) **Step 3 of 3: Click on the " Want to Modify/Cancel Subscription?" button under…** This screenshot accompanies step 3 of 3 in the "Step 1: Access the Billing Dashboard" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". At this point in the walkthrough you click on the " Want to Modify/Cancel Subscription?" button under Subscriptions. - What to click: Click on the " Want to Modify/Cancel Subscription?" button under Subscriptions. - Controls: Want to, Modify/Cancel Subscription?", Settings, Billing Full procedure: 1. Click on Settings from your agency account. 2. Click on Billing. 3. Click on the " Want to Modify/Cancel Subscription?" button under Subscriptions. <- this image ### **Step 3:** Choose Your Preferred Plan 1. Select **Upgrade Your Plan** from the available options. ![Step 1 of 3: Select Upgrade Your Plan from the available options](https://jumpshare.com/v/V7rR8rvwuvQ8Sadf44GI+/Screen+Shot+2025-05-26+at+8.05.36+PM.png) **Step 1 of 3: Select Upgrade Your Plan from the available options** This screenshot accompanies step 1 of 3 in the "Step 3: Choose Your Preferred Plan" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". At this point in the walkthrough you select Upgrade Your Plan from the available options. The next step is to choose between Monthly or Annual billing. - What to choose: Select Upgrade Your Plan from the available options. - Controls: Upgrade Your Plan, Monthly, Annual, Agency Pro Plan, Upgrade Now - Next: Choose between Monthly or Annual billing. Full procedure: 1. Select Upgrade Your Plan from the available options. <- this image 2. Choose between Monthly or Annual billing. 3. Select the Agency Pro Plan and click Upgrade Now. 2. Choose between **Monthly** or **Annual** billing. 3. Select the **Agency Pro Plan** and click **Upgrade Now**. ![Step 3 of 3: Select the Agency Pro Plan and click Upgrade Now](https://jumpshare.com/v/copLoeXEHC4YHsz39vcH+/Screen+Shot+2025-05-26+at+8.16.43+PM.png) **Step 3 of 3: Select the Agency Pro Plan and click Upgrade Now** This screenshot accompanies step 3 of 3 in the "Step 3: Choose Your Preferred Plan" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". At this point in the walkthrough you select the Agency Pro Plan and click Upgrade Now. - What to choose: Select the Agency Pro Plan and click Upgrade Now. - Controls: Agency Pro Plan, Upgrade Now, Upgrade Your Plan, Monthly, Annual Full procedure: 1. Select Upgrade Your Plan from the available options. 2. Choose between Monthly or Annual billing. 3. Select the Agency Pro Plan and click Upgrade Now. <- this image ### **Step 4:** Confirm Payment and Upgrade 1. Review your payment details. 2. Confirm the upgrade and proceed with the payment. Note: You might receive a Payment Confirmation Mail in order to **comply with your bank's security measures**. --- ## **Frequently Asked Questions** **Q. How does upgrading affect my billing cycle?** Your new plan and pricing will take effect immediately, and you will be billed accordingly. **Q. Can I downgrade after upgrading?** Yes, you can downgrade at any time by navigating to the **Billing** section and selecting a lower-tier plan. **Q. What happens to my existing features after upgrading?** All previous features remain, and additional Pro Plan benefits will be added to your account. **Q. Is there a trial for the Pro Plan?** GHL Customer Care does not currently offer a free trial for Pro, but you can test features within the first billing cycle. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com