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Agency Tax ID Guide

Follow this guide to add or update your Agency Tax ID in GHL Customer Care. Ensure accurate tax reporting and billing compliance with clear, step-by-step instructions.

5 min read1,085 words3 explained imagesUpdated Fri, 14 Aug at 9:00 AM
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  1. How to Update the Tax ID
  2. How to Choose the Correct Tax ID Type
  3. Related Articles

GHL Customer Care has begun capturing Tax ID numbers from its customers worldwide to ensure we are meeting our tax obligations. Here's a quick guide to update the Tax information for your agency.

Value Added Tax (VAT)
If your organization is located within the European Union, Norway, Turkey, or the United Kingdom, Value-added tax (or VAT) will be added to your purchases (e.g. subscriptions, renewals) and you'll see the tax as a separate line item on your invoices.

VAT Exemption
If you are a registered business, you may be exempt from VAT (i.e. reverse charge may apply) on your future purchases if a valid VAT ID is entered via the Agency Settings > Billing > Payments page.

TABLE OF CONTENTS

How to Update the Tax ID

  1. Tax ID information can be accessed in Agency Settings > Billing > Payments

    Step 1 of 4: Tax ID information can be accessed in Agency Settings > Billing >… What this shows Step 1 of 4: Tax ID information can be accessed in Agency Settings > Billing > Payments What this shows Shows what this covers for step 1 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". This screenshot accompanies step 1 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". At this point in the walkthrough you tax ID information can be accessed in Agency Settings > Billing > Payments. The navigation path used here is Agency Settings > Billing > Payments. This part of the guide covers 1 field, listed below. The next step is to select the Edit button to start updating the Tax ID information. Step 1 of 4Path: Agency Settings > Billing > PaymentsImage 1 of 3 What this coversTax ID information can be accessed in Agency Settings > Billing > Payments
    Fields in this part of the guide In the Tax ID pop-up as shown below:
    Buttons and menus referenced Agency Settings > Billing > PaymentsEditChooseTaxIDtyperegionEnterSaveI do not have a Tax IDnot in the listdo not have
    Next stepSelect the Edit button to start updating the Tax ID information.
    All 4 steps in this procedure
    1. Tax ID information can be accessed in Agency Settings > Billing > Payments this image
    2. Select the Edit button to start updating the Tax ID information.
    3. In the Tax ID pop-up as shown below:
    4. Select Save.

  2. Select the Edit button to start updating the Tax ID information.

    Step 2 of 4: Select the Edit button to start updating the Tax ID information What this shows Step 2 of 4: Select the Edit button to start updating the Tax ID information. What this shows Shows what to choose for step 2 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". This screenshot accompanies step 2 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". At this point in the walkthrough you select the Edit button to start updating the Tax ID information. The navigation path used here is Agency Settings > Billing > Payments Select. This part of the guide covers 1 field, listed below. The next step is to in the Tax ID pop-up as shown below. Step 2 of 4Path: Agency Settings > Billing > Payments SelectImage 2 of 3 What to chooseSelect the Edit button to start updating the Tax ID information.
    Fields in this part of the guide In the Tax ID pop-up as shown below:
    Buttons and menus referenced EditAgency Settings > Billing > PaymentsChooseTaxIDtyperegionEnterSaveI do not have a Tax IDnot in the listdo not have
    Next stepIn the Tax ID pop-up as shown below:
    All 4 steps in this procedure
    1. Tax ID information can be accessed in Agency Settings > Billing > Payments
    2. Select the Edit button to start updating the Tax ID information. this image
    3. In the Tax ID pop-up as shown below:
    4. Select Save.
  3. In the Tax ID pop-up as shown below:
    1. Choose the TaxIDtype based on your region. (A detailed guide on choosing the correct region based on your country is available below.)
    2. Enter the TaxID number.
  4. Select Save.
    Step 4 of 4: Select Save What this shows Step 4 of 4: Select Save. What this shows Shows what to choose for step 4 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". This screenshot accompanies step 4 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". At this point in the walkthrough you select Save. For context, this section explains: Tax ID information can be accessed in Agency Settings > Billing > Payments Select the Edit button to start updating the Tax ID information. In the Tax ID pop-up as shown below: Select Save. The navigation path used here is Agency Settings > Billing > Payments Select. This part of the guide covers 1 field, listed below. Step 4 of 4Path: Agency Settings > Billing > Payments SelectImage 3 of 3 What to chooseSelect Save.
    Fields in this part of the guide In the Tax ID pop-up as shown below:
    Buttons and menus referenced SaveAgency Settings > Billing > PaymentsEditChooseTaxIDtyperegionEnterI do not have a Tax IDnot in the listdo not have
    All 4 steps in this procedure
    1. Tax ID information can be accessed in Agency Settings > Billing > Payments
    2. Select the Edit button to start updating the Tax ID information.
    3. In the Tax ID pop-up as shown below:
    4. Select Save. this image
     
Select the 'I do not have a Tax ID' checkbox if:

- you have a Tax ID but it is not in the list below
- you do not have a Tax ID number
- you do not wish to disclose your Tax ID

If you have multiple Tax IDs, please contact support to clarify which one to use. For example, if you have "ca_bn", "ca_gst_hst", and "ca_pst_bc", support would say to use the "ca_gst_hst" ID as it is the only ID that will exempt you from both HST and PST.

How to Choose the Correct Tax ID Type

GHL Customer Care supports all Tax ID types that are used across the globe. Though the Tax ID Type options are at a regional level, and you need to know the correct region of your Tax ID registration to be able to update the Tax information without any roadblocks. Once the correct region is selected, you can proceed to enter your country level Tax ID number, and we will implicitly identify the country level Tax ID type.

Here's the list of all countries mapped to their respective regions and Tax ID Types:

COUNTRYTax ID TypeDESCRIPTIONEXAMPLE
Andorraad_nrtAndorran NRT numberA-123456-Z
Argentinaar_cuitArgentinian tax ID number12-3456789-01
Australiaau_abnAustralian Business Number (AU ABN)12345678912
Australiaau_arnAustralian Taxation Office Reference Number123456789123
Austriaeu_vatEuropean VAT numberATU12345678
Bahrainbh_vatBahraini VAT Number123456789012345
Belgiumeu_vatEuropean VAT numberBE0123456789
Boliviabo_tinBolivian tax ID123456789
Brazilbr_cnpjBrazilian CNPJ number01.234.456/5432-10
Brazilbr_cpfBrazilian CPF number123.456.789-87
Bulgariabg_uicBulgaria Unified Identification Code123456789
Bulgariaeu_vatEuropean VAT numberBG0123456789
Canadaca_bnCanadian BN123456789
Canadaca_gst_hstCanadian GST/HST number123456789RT0002
Canadaca_pst_bcCanadian PST number (British Columbia)PST-1234-5678
Canadaca_pst_mbCanadian PST number (Manitoba)123456-7
Canadaca_pst_skCanadian PST number (Saskatchewan)1234567
Canadaca_qstCanadian QST number (Québec)1234567890TQ1234
Chilecl_tinChilean TIN12.345.678-K
Chinacn_tinChinese tax ID123456789012345678
Colombiaco_nitColombian NIT number123.456.789-0
Costa Ricacr_tinCosta Rican tax ID1-234-567890
Croatiaeu_vatEuropean VAT numberHR12345678912
Cypruseu_vatEuropean VAT numberCY12345678Z
Czech Republiceu_vatEuropean VAT numberCZ1234567890
Denmarkeu_vatEuropean VAT numberDK12345678
Dominican Republicdo_rcnDominican RCN number123-4567890-1
Ecuadorec_rucEcuadorian RUC number1234567890001
Egypteg_tinEgyptian Tax Identification Number123456789
El Salvadorsv_nitEl Salvadorian NIT number1234-567890-123-4
Estoniaeu_vatEuropean VAT numberEE123456789
EUeu_oss_vatEuropean One Stop Shop VAT number for non-Union schemeEU123456789
Finlandeu_vatEuropean VAT numberFI12345678
Franceeu_vatEuropean VAT numberFRAB123456789
Georgiage_vatGeorgian VAT123456789
Germanyeu_vatEuropean VAT numberDE123456789
Greeceeu_vatEuropean VAT numberEL123456789
Hong Konghk_brHong Kong BR number12345678
Hungaryeu_vatEuropean VAT numberHU12345678
Hungaryhu_tinHungary tax number (adószám)12345678-1-23
Icelandis_vatIcelandic VAT123456
Indiain_gstIndian GST number12ABCDE3456FGZH
Indonesiaid_npwpIndonesian NPWP number12.345.678.9-012.345
Irelandeu_vatEuropean VAT numberIE1234567AB
Israelil_vatIsrael VAT000012345
Italyeu_vatEuropean VAT numberIT12345678912
Japanjp_cnJapanese Corporate Number (*Hōjin Bangō*)1234567891234
Japanjp_rnJapanese Registered Foreign Businesses' Registration Number (*Tōroku Kokugai Jigyōsha no Tōroku Bangō*)12345
Japanjp_trnJapanese Tax Registration Number (*Tōroku Bangō*)T1234567891234
Kazakhstankz_binKazakhstani Business Identification Number123456789012
Kenyake_pinKenya Revenue Authority Personal Identification NumberP000111111A
Latviaeu_vatEuropean VAT numberLV12345678912
Liechtensteinli_uidLiechtensteinian UID numberCHE123456789
Lithuaniaeu_vatEuropean VAT numberLT123456789123
Luxembourgeu_vatEuropean VAT numberLU12345678
Malaysiamy_frpMalaysian FRP number12345678
Malaysiamy_itnMalaysian ITNC 1234567890
Malaysiamy_sstMalaysian SST numberA12-3456-78912345
Maltaeu_vatEuropean VAT numberMT12345678
Mexicomx_rfcMexican RFC numberABC010203AB9
Netherlandseu_vatEuropean VAT numberNL123456789B12
New Zealandnz_gstNew Zealand GST number123456789
Nigeriang_tinNigerian Tax Identification Number12345678-0001
Norwayno_vatNorwegian VAT number123456789MVA
Norwayno_voecNorwegian VAT on e-commerce number1234567
Omanom_vatOmani VAT NumberOM1234567890
Perupe_rucPeruvian RUC number12345678901
Philippinesph_tinPhilippines Tax Identification Number123456789012
Polandeu_vatEuropean VAT numberPL1234567890
Portugaleu_vatEuropean VAT numberPT123456789
Romaniaeu_vatEuropean VAT numberRO1234567891
Romaniaro_tinRomanian tax ID number1234567890123
Russiaru_innRussian INN1234567891
Russiaru_kppRussian KPP123456789
Saudi Arabiasa_vatSaudi Arabia VAT123456789012345
Serbiars_pibSerbian PIB number123456789
Singaporesg_gstSingaporean GSTM12345678X
Singaporesg_uenSingaporean UEN123456789F
Slovakiaeu_vatEuropean VAT numberSK1234567891
Sloveniaeu_vatEuropean VAT numberSI12345678
Sloveniasi_tinSlovenia tax number (davčna številka)12345678
South Africaza_vatSouth African VAT number4123456789
South Koreakr_brnKorean BRN123-45-67890
Spaines_cifSpanish NIF number (previously Spanish CIF number)A12345678
Spaineu_vatEuropean VAT numberESA1234567Z
Swedeneu_vatEuropean VAT numberSE123456789123
Switzerlandch_vatSwitzerland VAT numberCHE-123.456.789 MWST
Taiwantw_vatTaiwanese VAT12345678
Thailandth_vatThai VAT1234567891234
Turkeytr_tinTurkish Tax Identification Number0123456789
Ukraineua_vatUkrainian VAT123456789
United Arab Emiratesae_trnUnited Arab Emirates TRN123456789012345
United Kingdomeu_vatNorthern Ireland VAT numberXI123456789
United Kingdomgb_vatUnited Kingdom VAT numberGB123456789
United Statesus_einUnited States EIN12-3456789
Uruguayuy_rucUruguayan RUC number123456789012
Venezuelave_rifVenezuelan RIF numberA-12345678-9
Vietnamvn_tinVietnamese tax ID number1234567890


Important: Select the 'I do not have a Tax ID' checkbox if you have a Tax ID but your country is not in the list above.

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