# Special Prices for SaaS Sub-Accounts > Learn how to create a custom Special Prices for Saas sub-accounts in GHL Customer Care, including subscription setup, custom billing amounts, and reactivation behavior. - Source: https://docs.ghlcustomercare.com/docs/saas-configurator/saas-mode/special-prices-for-saas-sub-accounts - Section: SaaS Configurator / Saas Mode - Reading time: 3 min - Images: 4, each explained below --- Need to offer a client a custom SaaS subscription price without modifying your standard SaaS plans? Special Prices allow agencies to create one-time custom pricing for existing sub-accounts during SaaS activation. This feature is useful for: - Promotional pricing - Enterprise contracts - Legacy pricing migrations - Temporary discounts - Custom client agreements Special Prices work only when manually converting an existing sub-account into SaaS Mode. --- **TABLE OF CONTENTS** - [What are Special Prices for SaaS Sub-Accounts?](#what-are-special-prices-for-saas-sub-accounts) - [Key Benefits of Special Prices](#key-benefits-of-special-prices) - [Set Up a Special Price](#set-up-a-special-price) - [Reactivating Cancelled Special-Price Subscriptions](#reactivating-cancelled-special-price-subscriptions) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What are Special Prices for SaaS Sub-Accounts?** Special Prices allow you to override the default SaaS plan pricing configured in SaaS Configurator for a specific sub-account. Instead of editing your public SaaS plans or manually creating temporary Stripe products, GHL Customer Care creates a hidden custom pricing object for that subscription behind the scenes. This allows agencies to maintain standard pricing while offering flexible pricing arrangements for specific clients. --- # **Key Benefits of Special Prices** - Offer custom pricing without modifying standard SaaS plans - Create one-time promotional or contract pricing - Avoid manually creating Stripe products and prices - Keep subscriptions tied to the existing sub-account - Reuse matching special-price configurations automatically --- # **Set Up a Special Price** Special Prices are configured during the “Switch to SaaS” process for an existing sub-account. ## **Step 1:** Open Manage Client 1. From Agency View, navigate to **Sub-Accounts** 2. Select the desired sub-account 3. Click **Manage Client** ### ** ![Use image showing: (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155070952925/original/jmQvxrGNXH-wJjsxaCrX2vs584epI-Xz_Q.png) **Use image showing: (image 1 of 4)** This screenshot appears in the "Use image showing:" section of "Special Prices for SaaS Sub-Accounts". The text alongside this image reads: From Agency View, navigate to Sub-Accounts Select the desired sub-account Click Manage Client. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: Agency View Sub-Accounts list Manage Client button. - What to choose: From Agency View, navigate to Sub-Accounts Select the desired sub-account Click Manage Client - Fields: Agency View, Sub-Accounts list, Manage Client button - Next: Agency View Sub-Accounts list Manage Client button Full procedure: 1. Agency View 2. Sub-Accounts list 3. Manage Client button ** Use image showing: - Agency View - Sub-Accounts list - Manage Client button ## **Step 2:** Add a SaaS Subscription 1. Open the **SaaS** tab 2. Click **Add a SaaS Subscription** 3. Select the payment provider 4. Choose an existing Stripe customer or create a new customer ### ** ![Step 2: Add a SaaS Subscription (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155070952895/original/EXl7ZFINvZ_Y5hGxfkA2d49NTBftZXNXHA.png) **Step 2: Add a SaaS Subscription (image 2 of 4)** This screenshot appears in the "Step 2: Add a SaaS Subscription" section of "Special Prices for SaaS Sub-Accounts". The text alongside this image reads: Open the SaaS tab Click Add a SaaS Subscription Select the payment provider Choose an existing Stripe customer or create a new customer. Immediately after, the guide continues: On the Select Subscription Plan screen, click Create a Special Price under the desired plan Enter: Click Save Price. - Where to go: Open the SaaS tab Click Add a SaaS Subscription Select the payment provider Choose an existing Stripe customer or create a new customer - Next: On the Select Subscription Plan screen, click Create a Special Price under the desired plan Enter: Click Save Price ** ## **Step 3:** Create a Special Price 1. On the Select Subscription Plan screen, click **Create a Special Price** under the desired plan 2. Enter: - Custom amount - Currency - Billing interval (monthly or yearly) 3. Click **Save Price** ### ** ![Step 3: Create a Special Price (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155070952990/original/NpqYFhxOLeeo1xzXrfaz_cpPFcvnMPoS6Q.png) **Step 3: Create a Special Price (image 3 of 4)** This screenshot appears in the "Step 3: Create a Special Price" section of "Special Prices for SaaS Sub-Accounts". The text alongside this image reads: On the Select Subscription Plan screen, click Create a Special Price under the desired plan Enter: Click Save Price. Immediately after, the guide continues: The original SaaS plan remains unchanged The custom price applies only to the selected subscription GHL Customer Care checks whether an identical special price already exists Existing matching prices may be reused automatically. - What to fill in: On the Select Subscription Plan screen, click Create a Special Price under the desired plan Enter: Click Save Price - Next: The original SaaS plan remains unchanged The custom price applies only to the selected subscription GHL Customer Care checks whether an identical special price already exists Existing matching prices may be reused automatically ** --- ## **Special Price Configuration** When creating a special price: - The original SaaS plan remains unchanged - The custom price applies only to the selected subscription - GHL Customer Care checks whether an identical special price already exists - Existing matching prices may be reused automatically --- ## **Step 4:** Confirm Subscription 1. Select the newly created Special Price 2. Review the subscription details 3. Click **Continue** or **Activate** The sub-account remains in the same location and the subscription activates using the custom pricing. ### ** ![Step 4: Confirm Subscription (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155070952992/original/uj8CqT4Kx_tztwx1tm2EovA7SwWyIBLZbg.png) **Step 4: Confirm Subscription (image 4 of 4)** This screenshot appears in the "Step 4: Confirm Subscription" section of "Special Prices for SaaS Sub-Accounts". The text alongside this image reads: The sub-account remains in the same location and the subscription activates using the custom pricing. Immediately after, the guide continues: When reactivating a cancelled subscription using a special price, the payment modal now correctly displays the configured custom pricing amount. - What this covers: The sub-account remains in the same location and the subscription activates using the custom pricing. - Next: When reactivating a cancelled subscription using a special price, the payment modal now correctly displays the configured custom pricing amount. ** --- # **Reactivating Cancelled Special-Price Subscriptions** When reactivating a cancelled subscription using a special price, the payment modal now correctly displays the configured custom pricing amount. Previously, some reactivation flows could display an incorrect amount during checkout. This issue has been resolved and reactivated subscriptions now correctly reflect the intended special pricing. No additional setup is required. --- # **Frequently Asked Questions** **Q: Does creating a Special Price modify my original SaaS plans?** A: No. Your standard SaaS Configurator plans remain unchanged. **Q: Can I create Special Prices for new customers using public checkout links?** A: No. Special Prices currently work only when manually converting an existing sub-account to SaaS Mode. **Q: Can I customize the billing interval?** A: Yes. Special Prices support both monthly and yearly billing intervals. **Q: Will GHL Customer Care reuse existing Special Prices automatically?** A: Yes. If an identical special price already exists with the same amount, currency, interval, and product, the system may reuse it automatically. **Q: Can I upgrade or downgrade a client using a Special Price later?** A: Yes. Subscriptions can later be changed to another standard or special price. --- # **Related Articles** - [Convert Existing Sub-Account to SaaS Mode Subscription](https://docs.ghlcustomercare.com/docs/saas-configurator/saas-mode/convert-existing-sub-account-to-saas-mode-subscription-plan) - SaaS Mode – Full Setup Guide + FAQ - [2FA for New SaaS Sub-Accounts](https://docs.ghlcustomercare.com/docs/saas-configurator/saas-mode/2fa-for-new-saas-sub-accounts) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com