# 2FA for New SaaS Sub-Accounts

> New SaaS sub-accounts can be asked to complete 2 Factor Authentication before they can purchase any phone numbers. TABLE OF CONTENTS Use Case How it…

- Source: https://docs.ghlcustomercare.com/docs/saas-configurator/saas-mode/2fa-for-new-saas-sub-accounts
- Section: SaaS Configurator / Saas Mode
- Reading time: 1 min
- Images: 3, each explained below

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New SaaS sub-accounts can be asked to complete 2 Factor Authentication before they can purchase any phone numbers.

**TABLE OF CONTENTS**

-   [Use Case](#use-case)
-   [How it works?](#how-it-works)
-   [Bypassing 2-Factor Authentication](#bypassing-2-factor-authentication)

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## Use Case

Protecting SaaS agencies from scammers who use VoIP numbers and disposable email IDs to create multiple sub-accounts.

## How it works?

1.  Agencies can enable 2FA for newly signing-up SaaS sub-accounts from **_SaaS Configurator > Advanced Settings > 2-Factor Authentication_**.
    
    
![Step 1 of 3: Agencies can enable 2FA for newly signing-up SaaS sub-accounts from…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155043388191/original/71LNHYYO9fPeOuIfIHqXTAzdqpLyPgAzoA.png)

**Step 1 of 3: Agencies can enable 2FA for newly signing-up SaaS sub-accounts from…**

This screenshot accompanies step 1 of 3 in the "How it works?" section of "2FA for New SaaS Sub-Accounts". At this point in the walkthrough you agencies can enable 2FA for newly signing-up SaaS sub-accounts from SaaS Configurator > Advanced Settings > 2-Factor Authentication. The navigation path used here is SaaS Configurator > Advanced Settings. The next step is to when the clients tries to purchase a phone number for the first time, the sub-account admin is asked to enter an SMS enabled phone number which will then get a verification code that they have to enter.

- Path: SaaS Configurator > Advanced Settings
- What this covers: Agencies can enable 2FA for newly signing-up SaaS sub-accounts from SaaS Configurator > Advanced Settings > 2-Factor Authentication.
- Next: When the clients tries to purchase a phone number for the first time, the sub-account admin is asked to enter an SMS enabled phone number which will then get a verification code that they have to enter.

Full procedure:

1. Agencies can enable 2FA for newly signing-up SaaS sub-accounts from SaaS Configurator > Advanced Settings > 2-Factor Authentication.  <- this image
2. When the clients tries to purchase a phone number for the first time, the sub-account admin is asked to enter an SMS enabled phone number which will then get a verification code that they have to enter.
3. They can proceed to purchase phone numbers after the 2FA is successfully completed.

    
2.  When the clients tries to purchase a phone number for the first time, the sub-account admin is asked to enter an SMS enabled phone number which will then get a verification code that they have to enter.
    
    
![Step 2 of 3: When the clients tries to purchase a phone number for the first time…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155013478151/original/nIRphKVFHbJ9TUBBTVMuJjz_UOOtLlfuOg.png)

**Step 2 of 3: When the clients tries to purchase a phone number for the first time…**

This screenshot accompanies step 2 of 3 in the "How it works?" section of "2FA for New SaaS Sub-Accounts". At this point in the walkthrough you when the clients tries to purchase a phone number for the first time, the sub-account admin is asked to enter an SMS enabled phone number which will then get a verification code that they have to enter. The navigation path used here is SaaS Configurator > Advanced Settings. The next step is to they can proceed to purchase phone numbers after the 2FA is successfully completed.

- Path: SaaS Configurator > Advanced Settings
- What to fill in: When the clients tries to purchase a phone number for the first time, the sub-account admin is asked to enter an SMS enabled phone number which will then get a verification code that they have to enter.
- Next: They can proceed to purchase phone numbers after the 2FA is successfully completed.

Full procedure:

1. Agencies can enable 2FA for newly signing-up SaaS sub-accounts from SaaS Configurator > Advanced Settings > 2-Factor Authentication.
2. When the clients tries to purchase a phone number for the first time, the sub-account admin is asked to enter an SMS enabled phone number which will then get a verification code that they have to enter.  <- this image
3. They can proceed to purchase phone numbers after the 2FA is successfully completed.

    
3.  They can proceed to purchase phone numbers after the 2FA is successfully completed.

A phone number can NOT be used to create/verify another sub-account till 7 days after it has been used to verify a sub-account.

## Bypassing 2-Factor Authentication

1.  There is no way for a sub-account admin to bypass the 2FA.
2.  Agency admins will have the option to manually verify a sub-account (without any code) from the sub-account's Manage Client page.
    
    
![Step 2 of 2: Agency admins will have the option to manually verify a sub-account…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155013478357/original/ENsTpAonx1Bv_hYpnxY0-t5JQ2K69sNzSw.png)

**Step 2 of 2: Agency admins will have the option to manually verify a sub-account…**

This screenshot accompanies step 2 of 2 in the "Bypassing 2-Factor Authentication" section of "2FA for New SaaS Sub-Accounts". At this point in the walkthrough you agency admins will have the option to manually verify a sub-account (without any code) from the sub-account's Manage Client page.
- What this covers: Agency admins will have the option to manually verify a sub-account (without any code) from the sub-account's Manage Client page.

Full procedure:

1. There is no way for a sub-account admin to bypass the 2FA.
2. Agency admins will have the option to manually verify a sub-account (without any code) from the sub-account's Manage Client page.  <- this image

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com