# How to Retry a Failed Payment for Any Reselling Products

> If your payment for a product has failed, don't worry! You can easily retry your payment by following these simple steps. TABLE OF CONTENTS Why Payments…

- Source: https://docs.ghlcustomercare.com/docs/reselling-products/reselling-2/how-to-retry-a-failed-payment-for-any-reselling-products
- Section: Reselling Products / Reselling
- Reading time: 1 min
- Images: 1, each explained below
- Modified on Wed, 6 Nov, 2024 at 11:34 PM

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If your payment for a product has failed, don't worry! You can easily retry your payment by following these simple steps.

**TABLE OF CONTENTS**

-   [Why Payments Fail](#why-payments-fail)[](#retrying-your-payment)
    
-   [Retrying Your Payment](#retrying-your-payment)[](#common-solutions-for-successful-payment)
    
-   [Common Solutions for Successful Payment](#common-solutions-for-successful-payment)[](#still-having-trouble)
    
-   [Still Having Trouble?](#still-having-trouble)
    

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### **Why Payments Fail**

Payment transactions may fail for a variety of reasons, including:

-   **Insufficient funds**
-   **Incorrect card details** (such as an expired card or incorrect CVV)
-   **Bank restrictions** or **security flags**

When this happens, you’ll see a notification prompting you to retry the payment.

### **Retrying Your Payment**

1.  **Go to the Product Page**
    
    -   Visit the Product which you want to subscribe. 
    -   Submit your credentials to make payment 
2.  **Click “Retry Payment”**
    
    -   On the Purchase page, locate the "Retry Payment" button.
    -   Click on it to re-initiate the payment process.

![Retrying Your Payment (image 1 of 1)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155036139795/original/pW01VvpKfazWMFe763tjerTxGILxDDVFnA.jpeg)

**Retrying Your Payment (image 1 of 1)**

This screenshot appears in the "Retrying Your Payment" section of "How to Retry a Failed Payment for Any Reselling Products". The text alongside this image reads: Go to the Product Page Click “Retry Payment”. Immediately after, the guide continues: 3. Update Payment Information if Needed.
- Where to go: Go to the Product Page Click “Retry Payment”
- Controls: Go to the Product Page, Click “Retry Payment”, 3. Update Payment Information if Needed, 4. Confirm Payment
- Next: 3. Update Payment Information if Needed

Full procedure:

1. Go to the Product Page
2. Click “Retry Payment”

       **3. Update Payment Information if Needed**

-   If the failure was due to incorrect or outdated card information, you’ll be prompted to enter new details.
-   Double-check all information before proceeding to ensure the payment goes through successfully.

        **4. Confirm Payment**

-   After updating your details, confirm the payment.
-   You should receive a success notification once your payment is accepted.

### **Common Solutions for Successful Payment**

-   **Check with your bank** to ensure there are no restrictions on the card being used.
-   **Verify funds are available** in the account.
-   **Consider alternative payment methods** if the retry option is still not successful.

### **Still Having Trouble?**

If your payment still isn’t going through, feel free to reach out to our Support Team for assistance. We’re here to help you complete your purchase!

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com