# Template Library for Custom Reports

> Use GHL Customer Care’s Custom Reports Template Library to launch branded, data‑ready reports fast. Learn setup, access, governance, and scheduling best practices.

- Source: https://docs.ghlcustomercare.com/docs/reporting/custom-reports/template-library-for-custom-reports
- Section: Reporting / Custom Reports
- Reading time: 4 min
- Images: 6, each explained below
- Modified on Tue, 18 Nov, 2025 at 2:47 PM

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Create, schedule, and share beautiful data stories in minutes—no design skills required. Launch polished, presentation‑ready reports faster with the **Custom Reports Template Library** in GHL Customer Care. Choose a pre‑built layout, personalize branding, and automate delivery—without manual page formatting. This guide covers availability, setup, usage, and governance so your team can standardize reporting at scale.

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**TABLE OF CONTENTS**

-   [What is the Custom Reports Template Library?](#what-is-the-custom-reports-template-library)
-   [Key Benefits of the Custom Reports Template Library](#key-benefits-of-the-custom-reports-template-library)
-   [Adding a Custom Report to the Template Library](#adding-a-custom-report-to-the-template-library)
-   [How To Use the Custom Reports Template Library](#how-to-use-the-custom-reports-template-library)
-   [Frequently Asked Questions](#frequently-asked-questions)
-   [Related Articles](#related-articles)

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# **What is the Custom Reports Template Library?**

The Custom Reports Template Library is an in‑app gallery of professionally designed report layouts for **Reporting › Custom Reports**. Instead of building from scratch, you can start with a template, tailor branding, and schedule PDFs or emails. Templates help agencies enforce design standards and accelerate client reporting.

The library appears when creating a new custom report. From there, you can browse, preview, and apply a template so the full report opens with pages, widgets, and themes preconfigured.

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## **Key Benefits of the Custom Reports Template Library**

Using templates ensures consistency and speed while reducing setup errors. The benefits below focus on outcomes that matter to agencies and client‑facing teams.

-   **Brand consistency:** Keep fonts, colors, and layout uniform across clients.
    
-   **Faster Report Creation:** Build and deploy new reports in minutes using ready-made templates.
    
-   **Proven Best Practices:** Each template is designed by data and business experts to ensure accuracy and efficiency.
    
-   **Continuous Updates:** Access a growing library as new templates are added regularly based on industry trends and user feedback.
    
-   **Customization Flexibility:** Every component—metrics, filters, visuals, and layouts—can be edited to fit your exact reporting needs.
    
-   **Reduced Learning Curve:** Ideal for users new to reporting or teams standardizing how analytics are built.
    
-   **Time Savings:** Eliminate repetitive setup work and focus on analyzing data instead of formatting it.
    

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## **Adding a Custom Report to the Template Library**

Converting a finished, reusable report into a template lets every team reuse the same layout and branding. Set the right permissions first, then upload the report as a template so it’s available across sub‑accounts.

**Set minimum access permissions**

1.  From **Reporting › Custom Reports**, find your finished report on **Reports Overview**.
    
2.  Click the **⋮ (three dots)** next to the report name and select **Manage permissions**.
    

Grant at least **Read** access to the following roles: **Agency User**, **Account Admin**, and **Account User**.

![Adding a Custom Report to the Template Library (image 1 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055789165/original/oGQm8KKTXfA84EK8mf31qFD-A7E8r2n7nw.gif)

**Adding a Custom Report to the Template Library (image 1 of 6)**

This animation appears in the "Adding a Custom Report to the Template Library" section of "Template Library for Custom Reports". The text alongside this image reads: Grant at least Read access to the following roles: Agency User, Account Admin, and Account User. Immediately after, the guide continues: Before you upload — make a template‑ready report.
- What this covers: Grant at least Read access to the following roles: Agency User, Account Admin, and Account User.
- Controls: Set minimum access permissions, Reporting › Custom Reports, Reports Overview, ⋮ (three dots), Manage permissions, Read, Agency User, Account Admin, Account User, date ranges
- Next: Before you upload — make a template‑ready report

Full procedure:

1. From Reporting › Custom Reports, find your finished report on Reports Overview.
2. Click the ⋮ (three dots) next to the report name and select Manage permissions.

**Before you upload — make a template‑ready report**

1.  Finalize layout, branding, and page order.
    
2.  Replace any client‑specific text or screenshots with generic copy/placeholders.
    
3.  Normalize **date ranges** and widget settings you want reused.
    
4.  Click on  **⋮ (three dots)** and select Upload Report Template
    

![Adding a Custom Report to the Template Library (image 2 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055789208/original/iM1_LnXENcueFLixoWgjemiN2_tYNQDDIg.png)

**Adding a Custom Report to the Template Library (image 2 of 6)**

This screenshot appears in the "Adding a Custom Report to the Template Library" section of "Template Library for Custom Reports". The text alongside this image reads: Finalize layout, branding, and page order. Replace any client‑specific text or screenshots with generic copy/placeholders. Normalize date ranges and widget settings you want reused. Click on ⋮ (three dots) and select Upload Report Template. Immediately after, the guide continues: The quickest way to operationalize reporting is to start from a ready‑made template, preview it with live metrics, and put it on a predictable schedule. The steps below keep your team in the reporting flow from selection to delivery.
- What to choose: Finalize layout, branding, and page order. Replace any client‑specific text or screenshots with generic copy/placeholders. Normalize date ranges and widget settings you want reused. Click on ⋮ (three dots) and select Upload Report Template
- Controls: Set minimum access permissions, Reporting › Custom Reports, Reports Overview, ⋮ (three dots), Manage permissions, Read, Agency User, Account Admin, Account User, date ranges
- Next: The quickest way to operationalize reporting is to start from a ready‑made template, preview it with live metrics, and put it on a predictable schedule. The steps below keep your team in the reporting flow from selection to delivery.

Full procedure:

1. From Reporting › Custom Reports, find your finished report on Reports Overview.
2. Click the ⋮ (three dots) next to the report name and select Manage permissions.

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## **How To Use the Custom Reports Template Library**

The quickest way to operationalize reporting is to start from a ready‑made template, preview it with live metrics, and put it on a predictable schedule. The steps below keep your team in the reporting flow from selection to delivery.

1.  **Navigate to Reporting:** Open the target **sub‑account** and go to **Reporting › Custom Reports** and **Click New Report:** Start a new report from the standard creation modal.
    
    
![Step 1 of 4: Navigate to Reporting: Open the target sub‑account and go to Reporting…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055788775/original/bOerS69c7IAqYF97wd3jjFp60ozsmKwnYQ.png)

**Step 1 of 4: Navigate to Reporting: Open the target sub‑account and go to Reporting…**

This screenshot accompanies step 1 of 4 in the "How To Use the Custom Reports Template Library" section of "Template Library for Custom Reports". At this point in the walkthrough you navigate to Reporting: Open the target sub‑account and go to Reporting › Custom Reports and Click New Report: Start a new report from the standard creation modal. The next step is to choose your starting point: Select From Dashboard, From Scratch, or From Template Library. Pick From Template Library to browse curated designs.
- Where to go: Navigate to Reporting: Open the target sub‑account and go to Reporting › Custom Reports and Click New Report: Start a new report from the standard creation modal.
- Controls: sub‑account, Reporting › Custom Reports, From Dashboard, From Scratch, From Template Library, niche, tags, Use Template, live data preview, Save → Schedule, specific day, weekly cadence
- Next: Choose your starting point: Select From Dashboard, From Scratch, or From Template Library. Pick From Template Library to browse curated designs.

Full procedure:

1. Navigate to Reporting: Open the target sub‑account and go to Reporting › Custom Reports and Click New Report: Start a new report from the standard creation modal.  <- this image
2. Choose your starting point: Select From Dashboard, From Scratch, or From Template Library. Pick From Template Library to browse curated designs.
3. Filter and select a template: In the library, filter by niche and tags to quickly find a suitable layout. Click a template to preview and then Use Template to apply it.
4. Preview with real data & schedule: After applying, a live data preview appears. Click Save → Schedule to set delivery on a specific day or weekly cadence. (You can also Send immediately or Download a PDF if needed.)

    
2.  **Choose your starting point:** Select **From Dashboard**, **From Scratch**, or **From Template Library**. Pick **From Template Library** to browse curated designs.
    
    
![Step 2 of 4: Choose your starting point: Select From Dashboard, From Scratch, or…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055788781/original/zL1Oa1FSyA-bYzqt3vCb6miXabxjU-__og.png)

**Step 2 of 4: Choose your starting point: Select From Dashboard, From Scratch, or…**

This screenshot accompanies step 2 of 4 in the "How To Use the Custom Reports Template Library" section of "Template Library for Custom Reports". At this point in the walkthrough you choose your starting point: Select From Dashboard, From Scratch, or From Template Library. Pick From Template Library to browse curated designs. The next step is to filter and select a template: In the library, filter by niche and tags to quickly find a suitable layout. Click a template to preview and then Use Template to apply it.
- What to choose: Choose your starting point: Select From Dashboard, From Scratch, or From Template Library. Pick From Template Library to browse curated designs.
- Controls: From Dashboard, From Scratch, From Template Library, sub‑account, Reporting › Custom Reports, niche, tags, Use Template, live data preview, Save → Schedule, specific day, weekly cadence
- Next: Filter and select a template: In the library, filter by niche and tags to quickly find a suitable layout. Click a template to preview and then Use Template to apply it.

Full procedure:

1. Navigate to Reporting: Open the target sub‑account and go to Reporting › Custom Reports and Click New Report: Start a new report from the standard creation modal.
2. Choose your starting point: Select From Dashboard, From Scratch, or From Template Library. Pick From Template Library to browse curated designs.  <- this image
3. Filter and select a template: In the library, filter by niche and tags to quickly find a suitable layout. Click a template to preview and then Use Template to apply it.
4. Preview with real data & schedule: After applying, a live data preview appears. Click Save → Schedule to set delivery on a specific day or weekly cadence. (You can also Send immediately or Download a PDF if needed.)

    
3.  **Filter and select a template:** In the library, filter by **niche** and **tags** to quickly find a suitable layout. Click a template to preview and then **Use Template** to apply it.
    
    
![Step 3 of 4: Filter and select a template: In the library, filter by niche and tags…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055788793/original/wQmdeHQ2nsazF2GNrkgktHVIrW1T7GQzQA.png)

**Step 3 of 4: Filter and select a template: In the library, filter by niche and tags…**

This screenshot accompanies step 3 of 4 in the "How To Use the Custom Reports Template Library" section of "Template Library for Custom Reports". At this point in the walkthrough you filter and select a template: In the library, filter by niche and tags to quickly find a suitable layout. Click a template to preview and then Use Template to apply it. The next step is to preview with real data & schedule: After applying, a live data preview appears. Click Save → Schedule to set delivery on a specific day or weekly cadence. (You can also Send immediately or Download a PDF if needed.).
- What to choose: Filter and select a template: In the library, filter by niche and tags to quickly find a suitable layout. Click a template to preview and then Use Template to apply it.
- Controls: niche, tags, Use Template, sub‑account, Reporting › Custom Reports, From Dashboard, From Scratch, From Template Library, live data preview, Save → Schedule, specific day, weekly cadence
- Next: Preview with real data & schedule: After applying, a live data preview appears. Click Save → Schedule to set delivery on a specific day or weekly cadence. (You can also Send immediately or Download a PDF if needed.)

Full procedure:

1. Navigate to Reporting: Open the target sub‑account and go to Reporting › Custom Reports and Click New Report: Start a new report from the standard creation modal.
2. Choose your starting point: Select From Dashboard, From Scratch, or From Template Library. Pick From Template Library to browse curated designs.
3. Filter and select a template: In the library, filter by niche and tags to quickly find a suitable layout. Click a template to preview and then Use Template to apply it.  <- this image
4. Preview with real data & schedule: After applying, a live data preview appears. Click Save → Schedule to set delivery on a specific day or weekly cadence. (You can also Send immediately or Download a PDF if needed.)

    
4.  **Preview with real data & schedule:** After applying, a **live data preview** appears. Click **Save → Schedule** to set delivery on a **specific day** or **weekly cadence**. (You can also **Send** immediately or **Download** a PDF if needed.)
    
    
![Step 4 of 4: Preview with real data & schedule: After applying, a live data preview…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055788799/original/_2PE-ilAIivwY__lJ35_RuO4jvS0Gvk7fw.png)

**Step 4 of 4: Preview with real data & schedule: After applying, a live data preview…**

This screenshot accompanies step 4 of 4 in the "How To Use the Custom Reports Template Library" section of "Template Library for Custom Reports". At this point in the walkthrough you preview with real data & schedule: After applying, a live data preview appears. Click Save → Schedule to set delivery on a specific day or weekly cadence. (You can also Send immediately or Download a PDF if needed.).
- How to confirm: Preview with real data & schedule: After applying, a live data preview appears. Click Save → Schedule to set delivery on a specific day or weekly cadence. (You can also Send immediately or Download a PDF if needed.)
- Controls: live data preview, Save → Schedule, specific day, weekly cadence, Send, Download, sub‑account, Reporting › Custom Reports, From Dashboard, From Scratch, From Template Library, niche

Full procedure:

1. Navigate to Reporting: Open the target sub‑account and go to Reporting › Custom Reports and Click New Report: Start a new report from the standard creation modal.
2. Choose your starting point: Select From Dashboard, From Scratch, or From Template Library. Pick From Template Library to browse curated designs.
3. Filter and select a template: In the library, filter by niche and tags to quickly find a suitable layout. Click a template to preview and then Use Template to apply it.
4. Preview with real data & schedule: After applying, a live data preview appears. Click Save → Schedule to set delivery on a specific day or weekly cadence. (You can also Send immediately or Download a PDF if needed.)  <- this image

    

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## **Frequently Asked Questions**

**Q:** **Will editing a template update reports already created from it?**No. Templates are a starting point. Edits affect **future** reports created from that template; existing or scheduled reports remain unchanged.

**Q:** **Can I hide specific templates from certain sub‑accounts?**You can’t hide a single template directly. Use a **hidden category** and ensure templates you want hidden are not in any visible categories.

**Q:** **Why do numbers sometimes differ between the builder, email preview, and ads widgets?**Timezones. The builder uses your browser timezone; scheduled email previews use the sub‑account’s timezone; connected ad platforms (e.g., Google/Facebook) follow their own account timezones.

**Q: Are images included in downloaded PDFs?  
**Images and iframes may appear in previews/emails but are not included in downloaded PDFs due to security restrictions.

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## **Related Articles**

-   [How to create and schedule reports](https://docs.ghlcustomercare.com/docs/reporting/custom-reports/how-to-create-a-custom-report-schedule-and-export-report-as-pdf) 
    
-   [Template Library Overview & Setup](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/template-library-overview-setup)
    
-   [Add Custom Templates to Template Library](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/add-custom-templates-to-template-library)  
    
-   [Hide Individual Templates From Sub‑Accounts](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/hide-individual-templates-from-subaccounts) 
    
-   [How to Manage and Create Templates from the Admin Screen](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/how-to-manage-and-create-templates-from-the-admin-screen)
    
-   [How to manage categories, types and tags?](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/how-to-manage-categories-types-and-tags)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com