Import Products / Price From Stripe

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Which pricing plans can be imported?

• Applicable for Recurring / Subscription plans only. One-Time prices cannot be imported, these need to be created in the system directly.
• To import a plan/price from Stripe, it must be in Live mode (not Test mode).
• "Metered" prices can not be imported when importing a recurring plan/price.
• Stripe plans/prices that have already been imported into GHL Customer Care will not show as options when using the "Import From Stripe" function, as they have already been imported.

What are we doing while importing price from Stripe?

• Import stripe product (which is linked with price) & create in GHL Customer Care if it doesn't already exist.
• Create price under that product.
• We will also create same product and price in Stripe TEST Mode and PayPal (if integration is connected).

There will be 3 types of pricing plans in your Stripe account.

1. Price which was created from the Agency level via the SaaS configurator:

• Prices created via the SaaS Configurator will have an "Agency Plan" tag with the product and price name in product listing and product details page.
• Prices created with the SaaS Configurator cannot be edited in GHL Customer Care Payments
• If you update a price directly in Stripe, the change will not be reflected in the GHL Customer Care Product/price. 
• If you need to change the price of a product created via the SaaS Configurator, edit the price in Stripe and then use the "Import From Stripe" button to import the new price, which will create a new GHL Customer Care Product with an "Agency Plan" tag, which you can then go select in your Funnel or Website page settings. 

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2. Prices which were created by creating a product in GHL Customer Care:

• When a product is created in GHL Customer Care, a corresponding plan/price will be created in Stripe.
• Any edits to GHL Customer Care product pricing will automatically sync to Stripe by creating a new pricing on Stripe. This is due to limitation on Stripe's APIs to edit the existing prices.
• Any edits to Stripe pricing will not auto-sync to GHL Customer Care. Changed pricing in Stripe would need to imported into GHL Customer Care as a new product.

3. Prices which were created by you directly in Stripe:

• If you've created plans/prices in Stripe, you can use the "Import From Stripe" button to import them into GHL Customer Care as GHL Customer Care Products. 
• If you need to edit an imported product's price, make the edit in GHL Customer Care and the change will sync to Stripe by creating a new pricing on Stripe.
• If you edit an imported plan/price in Stripe, the change will not be reflected in the GHL Customer Care product - you'd need to import the changed plan/price as a new GHL Customer Care Product.