# Text-To-Pay Links > Learn how to set up and send Text-To-Pay links in GHL Customer Care via SMS - Source: https://docs.ghlcustomercare.com/docs/payments/payment-links/text-to-pay-links - Section: Payments / Payment Links - Reading time: 2 min - Images: 5, each explained below - Modified on Thu, 4 Dec, 2025 at 4:59 PM --- Text-To-Pay Links let you request and collect payments instantly via SMS directly from a conversation. No website required! --- **TABLE OF CONTENTS** - [What are Text-To-Pay Links?](#what-are-text-to-pay-links) - [Key Benefits of Text-To-Pay Links](#key-benefits-of-text-to-pay-links) - [Prerequisites](#prerequisites) - [Sending a Text-To-Pay Link from Conversations](#sending-a-text-to-pay-link-from-conversations) - [Related Articles](#related-articles) --- # **What are Text-To-Pay Links?** Text-To-Pay Links are secure payment requests you send by SMS from within a conversation. They generate a checkout link so customers can pay in a few taps. This reduces friction, speeds up collection, and keeps payment activity tied to the contact thread for easy follow-up and tracking. --- ## **Key Benefits of Text-To-Pay Links** - **Fast Collection:** Send a pay-ready link from any SMS thread for fewer steps and quicker conversion. - **On-Brand:** Customize the invoices to match your brand style. - **Flexible Pricing:** Apply discounts and tax at send time to reflect the exact deal. - **Due Dates:** Set a link due date to encourage timely payment and manage expectations. --- ## **Prerequisites** Verifying prerequisites prevents common setup issues and ensures links send and process correctly. - An active **GHL Customer Care Payments (Stripe)** connection in the sub-account. - An active **phone number** in the sub-account. - At least one active product. --- ## **Sending a Text-To-Pay Link from Conversations** 1. Go to **Conversations** and open the conversation with the contact you would like to send the text-to-pay link to. ![Step 1 of 5: Go to Conversations and open the conversation with the contact you…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155059937500/original/Z06JS7DfNEdQHNj3HkaoZkBJ4ycTg6iXhg.png) **Step 1 of 5: Go to Conversations and open the conversation with the contact you…** This screenshot accompanies step 1 of 5 in the "Sending a Text-To-Pay Link from Conversations" section of "Text-To-Pay Links". At this point in the walkthrough you go to Conversations and open the conversation with the contact you would like to send the text-to-pay link to. The next step is to in the channel picker at the message box, choose SMS. - Where to go: Go to Conversations and open the conversation with the contact you would like to send the text-to-pay link to. - Controls: Conversations, SMS, Request Payment, Request payment, product, price, discount, tax, Due date, Test, Live, Preview - Next: In the channel picker at the message box, choose SMS. Full procedure: 1. Go to Conversations and open the conversation with the contact you would like to send the text-to-pay link to. <- this image 2. In the channel picker at the message box, choose SMS. 3. Click Request Payment ($ icon) below the text editor. 4. In the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. 5. Click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. 2. In the channel picker at the message box, choose **SMS**. ![Step 2 of 5: In the channel picker at the message box, choose SMS](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155059937514/original/bkqzsFiLaazDrhnC4ZwP2PVZOAckyAX6Qg.png) **Step 2 of 5: In the channel picker at the message box, choose SMS** This screenshot accompanies step 2 of 5 in the "Sending a Text-To-Pay Link from Conversations" section of "Text-To-Pay Links". At this point in the walkthrough you in the channel picker at the message box, choose SMS. The next step is to click Request Payment ($ icon) below the text editor. - What to choose: In the channel picker at the message box, choose SMS. - Controls: SMS, Conversations, Request Payment, Request payment, product, price, discount, tax, Due date, Test, Live, Preview - Next: Click Request Payment ($ icon) below the text editor. Full procedure: 1. Go to Conversations and open the conversation with the contact you would like to send the text-to-pay link to. 2. In the channel picker at the message box, choose SMS. <- this image 3. Click Request Payment ($ icon) below the text editor. 4. In the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. 5. Click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. 3. Click **Request Payment** ($ icon) below the text editor. ![Step 3 of 5: Click Request Payment ($ icon) below the text editor](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155059937521/original/gmxcwUzu_sQgY1-l_3evlJWNqMs2SpCYkA.png) **Step 3 of 5: Click Request Payment ($ icon) below the text editor** This screenshot accompanies step 3 of 5 in the "Sending a Text-To-Pay Link from Conversations" section of "Text-To-Pay Links". At this point in the walkthrough you click Request Payment ($ icon) below the text editor. The next step is to in the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. - What to click: Click Request Payment ($ icon) below the text editor. - Controls: Request Payment, Conversations, SMS, Request payment, product, price, discount, tax, Due date, Test, Live, Preview - Next: In the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. Full procedure: 1. Go to Conversations and open the conversation with the contact you would like to send the text-to-pay link to. 2. In the channel picker at the message box, choose SMS. 3. Click Request Payment ($ icon) below the text editor. <- this image 4. In the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. 5. Click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. 4. In the **Request payment** modal; Select the **product** (or item) and confirm the **price**, add a **discount** and/or **tax**, set a **Due date** and choose between **Test** and **Live** mode (use Test for non-production checks). Click **Preview** to review the checkout experience, or click **Copy link & Mark as sent**. ![Step 4 of 5: In the Request payment modal; Select the product (or item) and confirm…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155059937574/original/QPsNg403TjgyWqIV6H04JlwZFcEvXuf1jw.png) **Step 4 of 5: In the Request payment modal; Select the product (or item) and confirm…** This screenshot accompanies step 4 of 5 in the "Sending a Text-To-Pay Link from Conversations" section of "Text-To-Pay Links". At this point in the walkthrough you in the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. The next step is to click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. - What to choose: In the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. - Controls: Request payment, product, price, discount, tax, Due date, Test, Live, Preview, Copy link & Mark as sent, Conversations, SMS - Next: Click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. Full procedure: 1. Go to Conversations and open the conversation with the contact you would like to send the text-to-pay link to. 2. In the channel picker at the message box, choose SMS. 3. Click Request Payment ($ icon) below the text editor. 4. In the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. <- this image 5. Click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. 5. Click **Send** to send the text-to-pay link. The customer will see the following screen when opening the link! **Tip:** You can customize this page! [Click here to learn how.](https://docs.ghlcustomercare.com/docs/payments/payment-links/how-to-customize-payment-links-with-your-brand-colors) ![Step 5 of 5: Click Send to send the text-to-pay link. The customer will see the…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155059937583/original/F4JjB9CiuFkum7ZSXTd8BRhqxhkeD-gcZQ.png) **Step 5 of 5: Click Send to send the text-to-pay link. The customer will see the…** This screenshot accompanies step 5 of 5 in the "Sending a Text-To-Pay Link from Conversations" section of "Text-To-Pay Links". At this point in the walkthrough you click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. - What to click: Click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. - Controls: Send, Conversations, SMS, Request Payment, Request payment, product, price, discount, tax, Due date, Test, Live Full procedure: 1. Go to Conversations and open the conversation with the contact you would like to send the text-to-pay link to. 2. In the channel picker at the message box, choose SMS. 3. Click Request Payment ($ icon) below the text editor. 4. In the Request payment modal; Select the product (or item) and confirm the price, add a discount and/or tax, set a Due date and choose between Test and Live mode (use Test for non-production checks). Click Preview to review the checkout experience, or click Copy link & Mark as sent. 5. Click Send to send the text-to-pay link. The customer will see the following screen when opening the link! Tip: You can customize this page! Click here to learn how. <- this image --- ## **Related Articles** - [Payment Links](https://docs.ghlcustomercare.com/docs/payments/payment-links/payment-links) - [How to Customize Payment Links with Your Brand Colors](https://docs.ghlcustomercare.com/docs/payments/payment-links/how-to-customize-payment-links-with-your-brand-colors) - [How to Set Up a Payment Link for Multiple Products (One-Time & Recurring)](https://docs.ghlcustomercare.com/docs/payments/payment-links/how-to-set-up-a-payment-link-for-multiple-products-one-time-recurring) - [How to send personalized payment links to multiple contacts?](https://docs.ghlcustomercare.com/docs/payments/payment-links/how-to-send-personalized-payment-links-to-multiple-contacts) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com