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How to Create Invoices in GHL Customer Care

Invoicing is a very important part of any business. It helps you keep track of your expenses, and it also allows you to get paid for the work that you do. You can easily create invoices from within the system​.

3 min read586 words15 explained imagesUpdated Mon, 21 Jul, 2025 at 7:45 AM
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On this page
  1. Overview
  2. How to create a new invoice.
  3. How to edit your invoice info
  4. How to add taxes to your invoice
  5. How to add a discount to your invoice
  6. How to send an invoice
  7. How to check the status of your invoices
  8. Invoices can also be found in the Transaction tab.
  9. Relevant Help Docs:

Invoicing is a very important part of any business. It helps you keep track of your expenses, and it also allows you to get paid for the work that you do. You can easily create invoices from within the system.

In this article we will cover how to create, edit, discount, add taxes and send your invoice(s)


Covered in this Article:

Overview

How to create a new invoice.

How to edit your invoice info

How to add taxes to your invoice

How to add a discount to your invoice

How to send an invoice

How to check the status of your invoices

Invoices can also be found in the Transaction tab.

Relevant Help Docs:

How we can improve invoices:  Feedback Form


Overview

You can now send invoices to your customers/clients using the products that you have created in your sub-account.

Please Note:

If you are using invoicing without Stripe Connect please see this guide - Using invoices for recording manual payments without Stripe Connect
Limitation to using invoicing without Stripe Connect is that the user will need to manually record the payments

How to create a new invoice.

  1. Go to the Payments tab and click on the invoice tab

  2. Click on the button "New" and start creating a new invoice.

    Step 2 of 2: Click on the button "New" and start creating a new invoice. Note: Add… What this shows Step 2 of 2: Click on the button "New" and start creating a new invoice. What this shows Shows what to click for step 2 of 2 in the "How to create a new invoice." section of "How to Create Invoices in GHL Customer Care". This screenshot accompanies step 2 of 2 in the "How to create a new invoice." section of "How to Create Invoices in GHL Customer Care". At this point in the walkthrough you click on the button "New" and start creating a new invoice. Note: Add Global terms of services/ notes by clicking on the gear wheel icon (orange arrow) next to the "+ New" button. Step 2 of 2Image 1 of 15 What to clickClick on the button "New" and start creating a new invoice. Note: Add Global terms of services/ notes by clicking on the gear wheel icon (orange arrow) next to the "+ New" button
    All 2 steps in this procedure
    1. Go to the Payments tab and click on the invoice tab
    2. Click on the button "New" and start creating a new invoice. Note: Add Global terms of services/ notes by clicking on the gear wheel icon (orange arrow) next to the "+ New" button this image


    Note:
    Add Global terms of services/ notes by clicking on the gear wheel icon (orange arrow) next to the "+ New" button 

How to edit your invoice info

Step 1: Edit the “from info” by just clicking on the text and it will allow you to edit that information.

How to edit your invoice info (image 2 of 15) What this shows Step 1: Edit the “from info” by just clicking on the text and it will allow you to edit that information. What this shows Illustrates the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 1: Edit the “from info” by just clicking on the text and it will allow you to edit that information. Immediately after, the guide continues: Step 2: You can change the image by clicking on it, this will open up the media library where you may choose or upload a new image from there. Image 2 of 15 What this coversStep 1: Edit the “from info” by just clicking on the text and it will allow you to edit that information. Next stepStep 2: You can change the image by clicking on it, this will open up the media library where you may choose or upload a new image from there.

Step 2: You can change the image by clicking on it, this will open up the media library where you may choose or upload a new image from there.

How to edit your invoice info (image 3 of 15) What this shows Step 2: You can change the image by clicking on it, this will open up the media library where you may choose or upload a new image from there. What this shows Illustrates the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 2: You can change the image by clicking on it, this will open up the media library where you may choose or upload a new image from there. Immediately after, the guide continues: Step 3: Then you can add the client and edit the Invoice number, Issue, and Due dates. Image 3 of 15 What to chooseStep 2: You can change the image by clicking on it, this will open up the media library where you may choose or upload a new image from there. Next stepStep 3: Then you can add the client and edit the Invoice number, Issue, and Due dates.

 

Step 3: Then you can add the client and edit the Invoice number, Issue, and Due dates.


How to edit your invoice info (image 4 of 15) What this shows Step 3: Then you can add the client and edit the Invoice number, Issue, and Due dates. What this shows Illustrates the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 3: Then you can add the client and edit the Invoice number, Issue, and Due dates. Immediately after, the guide continues: Step 4: Click add an item to add the products that you have created on your products tab. Image 4 of 15 What this coversStep 3: Then you can add the client and edit the Invoice number, Issue, and Due dates. Next stepStep 4: Click add an item to add the products that you have created on your products tab


Step 4: Click add an item to add the products that you have created on your products tab

How to edit your invoice info (image 5 of 15) What this shows Step 4: Click add an item to add the products that you have created on your products tab What this shows Illustrates the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 4: Click add an item to add the products that you have created on your products tab. Immediately after, the guide continues: Step 5: Once you will add the product it will allow you to edit the price edit quantity as well. Image 5 of 15 What to clickStep 4: Click add an item to add the products that you have created on your products tab Next stepStep 5: Once you will add the product it will allow you to edit the price edit quantity as well

Step 5: Once you will add the product it will allow you to edit the price edit quantity as well 

How to edit your invoice info (image 6 of 15) What this shows Step 5: Once you will add the product it will allow you to edit the price edit quantity as well What this shows Illustrates the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to edit your invoice info" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 5: Once you will add the product it will allow you to edit the price edit quantity as well. Image 6 of 15 What this coversStep 5: Once you will add the product it will allow you to edit the price edit quantity as well

How to add taxes to your invoice

Step1: Click on Tax Settings…

How to add taxes to your invoice (image 7 of 15) What this shows Step 5: Once you will add the product it will allow you to edit the price edit quantity as well What this shows Illustrates the "How to add taxes to your invoice" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to add taxes to your invoice" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 5: Once you will add the product it will allow you to edit the price edit quantity as well. Immediately after, the guide continues: Add the name of the Tax Add rate in % Add a description or Tax id number. Image 7 of 15 What this coversStep 5: Once you will add the product it will allow you to edit the price edit quantity as well
Buttons and menus referenced Add the name of the TaxAdd rate in %Add a description or Tax id number
Next stepAdd the name of the Tax Add rate in % Add a description or Tax id number
All 3 steps in this procedure
  1. Add the name of the Tax
  2. Add rate in %
  3. Add a description or Tax id number

Step 2: Click on Add Tax

How to add taxes to your invoice (image 8 of 15) What this shows Step 5: Once you will add the product it will allow you to edit the price edit quantity as well What this shows Illustrates the "How to add taxes to your invoice" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to add taxes to your invoice" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 5: Once you will add the product it will allow you to edit the price edit quantity as well. Immediately after, the guide continues: Add the name of the Tax Add rate in % Add a description or Tax id number. Image 8 of 15 What this coversStep 5: Once you will add the product it will allow you to edit the price edit quantity as well
Buttons and menus referenced Add the name of the TaxAdd rate in %Add a description or Tax id number
Next stepAdd the name of the Tax Add rate in % Add a description or Tax id number
All 3 steps in this procedure
  1. Add the name of the Tax
  2. Add rate in %
  3. Add a description or Tax id number

Step 3: Click on Add Tax

  1. Add the name of the Tax
  2. Add rate in %
  3. Add a description or Tax id number

How to add taxes to your invoice (image 9 of 15) What this shows Add the name of the Tax Add rate in % Add a description or Tax id number What this shows Illustrates the "How to add taxes to your invoice" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to add taxes to your invoice" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Add the name of the Tax Add rate in % Add a description or Tax id number. Immediately after, the guide continues: You can add a discount to this invoice by clicking on the " add discount " icon. Image 9 of 15 What this coversAdd the name of the Tax Add rate in % Add a description or Tax id number Next stepYou can add a discount to this invoice by clicking on the " add discount " icon

How to add taxes to your invoice (image 10 of 15) What this shows Add the name of the Tax Add rate in % Add a description or Tax id number What this shows Illustrates the "How to add taxes to your invoice" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to add taxes to your invoice" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Add the name of the Tax Add rate in % Add a description or Tax id number. Immediately after, the guide continues: You can add a discount to this invoice by clicking on the " add discount " icon. Image 10 of 15 What this coversAdd the name of the Tax Add rate in % Add a description or Tax id number Next stepYou can add a discount to this invoice by clicking on the " add discount " icon


How to add a discount to your invoice

You can add a discount to this invoice by clicking on the "add discount" icon

How to add a discount to your invoice (image 11 of 15) What this shows You can add a discount to this invoice by clicking on the " add discount " icon What this shows Illustrates the "How to add a discount to your invoice" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to add a discount to your invoice" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: You can add a discount to this invoice by clicking on the " add discount " icon. Immediately after, the guide continues: Step 1: Once you create the invoice now you can send that to your client using the green button on top right corner. Image 11 of 15 What this coversYou can add a discount to this invoice by clicking on the " add discount " icon
Buttons and menus referenced add discount
Next stepStep 1: Once you create the invoice now you can send that to your client using the green button on top right corner.


How to send an invoice

Step 1: Once you create the invoice now you can send that to your client using the green button on top right corner.

How to send an invoice (image 12 of 15) What this shows Step 1: Once you create the invoice now you can send that to your client using the green button on top right corner. What this shows Illustrates the "How to send an invoice" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to send an invoice" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 1: Once you create the invoice now you can send that to your client using the green button on top right corner. Immediately after, the guide continues: Step 2: You can send the invoice through email and text as you want and also you can send that on test mode as well. Click on the advanced option to switch to the live and test mode. Image 12 of 15 What this coversStep 1: Once you create the invoice now you can send that to your client using the green button on top right corner. Next stepStep 2: You can send the invoice through email and text as you want and also you can send that on test mode as well. Click on the advanced option to switch to the live and test mode.

Step 2:You can send the invoice through email and text as you want and also you can send that on test mode as well.
Click on the advanced option to switch to the live and test mode.

How to send an invoice (image 13 of 15) What this shows Step 2: You can send the invoice through email and text as you want and also you can send that on test mode as well. What this shows Illustrates the "How to send an invoice" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to send an invoice" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 2: You can send the invoice through email and text as you want and also you can send that on test mode as well. Click on the advanced option to switch to the live and test mode. Immediately after, the guide continues: Step 1: Go to the Invoices tab where you will see the list of invoices and their statuses. Step 2: You can filter the invoices by status and date range as well. Image 13 of 15 What to clickStep 2: You can send the invoice through email and text as you want and also you can send that on test mode as well. Click on the advanced option to switch to the live and test mode. Next stepStep 1: Go to the Invoices tab where you will see the list of invoices and their statuses. Step 2: You can filter the invoices by status and date range as well

How to check the status of your invoices

Step 1: Go to the Invoices tab where you will see the list of invoices and their statuses.
Step 2: You can filter the invoices by status and date range as well


How to check the status of your invoices (image 14 of 15) What this shows Step 1: Go to the Invoices tab where you will see the list of invoices and their statuses. What this shows Illustrates the "How to check the status of your invoices" section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "How to check the status of your invoices" section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: Step 1: Go to the Invoices tab where you will see the list of invoices and their statuses. Step 2: You can filter the invoices by status and date range as well. Immediately after, the guide continues: You can also look for successful, or failed transactions related to invoices. You can directly open the invoices as well. Payments > Transactions. Image 14 of 15 What this coversStep 1: Go to the Invoices tab where you will see the list of invoices and their statuses. Step 2: You can filter the invoices by status and date range as well Next stepYou can also look for successful, or failed transactions related to invoices. You can directly open the invoices as well. Payments > Transactions

Invoices can also be found in the Transaction tab.

You can also look for successful, or failed transactions related to invoices. You can directly open the invoices as well.

Payments > Transactions

Invoices can also be found in the Transaction tab. (image 15 of 15) What this shows You can also look for successful, or failed transactions related to invoices. What this shows Illustrates the "Invoices can also be found in the Transaction tab." section of "How to Create Invoices in GHL Customer Care". This screenshot appears in the "Invoices can also be found in the Transaction tab." section of "How to Create Invoices in GHL Customer Care". The text alongside this image reads: You can also look for successful, or failed transactions related to invoices. You can directly open the invoices as well. Payments > Transactions. The navigation path used here is Payments > Transactions. Immediately after, the guide continues: The transaction tab is only available in the new UI. Path: Payments > TransactionsImage 15 of 15 What this coversYou can also look for successful, or failed transactions related to invoices. You can directly open the invoices as well. Payments > Transactions
Buttons and menus referenced Payments > Transactions
Next stepThe transaction tab is only available in the new UI

Notes:

The transaction tab is only available in the new UI

Relevant Help Docs:

Common uses cases for Payments and Invoices

How to create invoices in GHL Customer Care (Mobile App)

How To Create Recurring Invoices

Auto Payments in Recurring Templates


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