# Members Approval Questions

> More Tutorials from the Community https://youtu.be/8hJBZsaTrPg https://youtu.be/HQDyFGA94FA https://youtu.be/Di1sTrDCmNs https://youtu.be/_9T7OIrMwhU…

- Source: https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/members-approval-questions
- Section: Memberships & Communities / Communities
- Reading time: 1 min
- Images: 3, each explained below
- Modified on Thu, 1 Feb, 2024 at 10:27 AM

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More Tutorials from the Community

[https://youtu.be/8hJBZsaTrPg](https://youtu.be/8hJBZsaTrPg)

[https://youtu.be/HQDyFGA94FA](https://youtu.be/HQDyFGA94FA)

[https://youtu.be/Di1sTrDCmNs](https://youtu.be/Di1sTrDCmNs)

[https://youtu.be/\_9T7OIrMwhU](https://youtu.be/_9T7OIrMwhU)

Welcome to the latest feature in the GHL Customer Care community—Member Approval Questions! This powerful tool allows you to streamline your community membership process and ensure that new members align with your community's goals. Below, we'll guide you through the steps to effectively use Member Approval Questions.

As an admin/ owner of a group, you can choose to ask a set of questions to members who request to join the group

**In This Article**

-   [Getting started](#getting-started)
-   [Creating approval questions](#creating-approval-questions)
-   [Managing member responses](#managing-member-responses)

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## Getting started

1.  ### **Accessing Member Approval Questions:**  
    To access member questions, Go to Settings > Member Questions
    
2.  ### **Enabling Member Approval Questions:**  
    To enable the member questions, just toggle it on from the Enable Member Questions button. Once enabled, member will receive questions to answer, that are added here
    

## Creating approval questions

1.  ### **Adding questions:**  
    To add member questions, click on Add Questions. Maximum 3 questions can be added here   
    For every options that are added, each option should be unique
    
2.  ## **Choosing question types:**  
    Choose the appropriate question type - Text Box, Single Select, Multi Select  
    
    
![Step 2 of 2: Choosing question types: Choose the appropriate question type - Text…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155016654574/original/kMkIZG2w_vdWpp9_wGUQyxfXzHb9-OAX3g.png)

**Step 2 of 2: Choosing question types: Choose the appropriate question type - Text…**

This screenshot accompanies step 2 of 2 in the "Choosing question types:Choose the appropriate question type - Text Box, Single Select, Multi Select" section of "Members Approval Questions". At this point in the walkthrough you choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select.
- What to fill in: Choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select

Full procedure:

1. Adding questions: To add member questions, click on Add Questions. Maximum 3 questions can be added here For every options that are added, each option should be unique
2. Choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select  <- this image

    
      
    
    
![Step 2 of 2: Choosing question types: Choose the appropriate question type - Text…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155016654423/original/X0MFwQ14AxiarcvZryc1mXnfDCpBpIz2hw.png)

**Step 2 of 2: Choosing question types: Choose the appropriate question type - Text…**

This screenshot accompanies step 2 of 2 in the "Choosing question types:Choose the appropriate question type - Text Box, Single Select, Multi Select" section of "Members Approval Questions". At this point in the walkthrough you choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select.
- What to fill in: Choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select

Full procedure:

1. Adding questions: To add member questions, click on Add Questions. Maximum 3 questions can be added here For every options that are added, each option should be unique
2. Choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select  <- this image

    

## Managing member responses

1.  ### **Accessing responses:**  
    Admins/Owners of groups should regularly check and manage responses from the People Tab > Requested Filter
    
2.  ## **Approving/ Rejecting a Membership:**  
    To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers
    
    
![Approving/ Rejecting a Membership:To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155016656314/original/I-_PeG5Wlv1epCutQkNh09QSfXSCRi-a7Q.png)

**Step 2 of 2: Approving/ Rejecting a Membership: To accept or reject a membership…**

This screenshot accompanies step 2 of 2 in the "Approving/ Rejecting a Membership:To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers" section of "Members Approval Questions". At this point in the walkthrough you approving/ Rejecting a Membership: To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers. The navigation path used here is Membership Answers > Approve.

- Path: Membership Answers > Approve
- What to click: Approving/ Rejecting a Membership: To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers

Full procedure:

1. Accessing responses: Admins/Owners of groups should regularly check and manage responses from the People Tab > Requested Filter
2. Approving/ Rejecting a Membership: To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers  <- this image

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com