# How to Get Started with Meta Campaigns in Ad Manager > Learn how to activate Ad Manager in GHL Customer Care, connect a Meta ads account and Facebook page, and start managing Meta campaigns from Ad Manager. - Source: https://docs.ghlcustomercare.com/docs/marketing/ad-manager-setup-and-configuration/how-to-get-started-with-meta-campaigns-in-ad-manager - Section: Marketing / Ad Manager Setup & Configuration - Reading time: 7 min - Images: 7, each explained below --- Ad Manager helps you launch and manage Meta ad campaigns directly from GHL Customer Care. Before creating campaigns, you’ll need to activate Ad Manager and connect the Meta assets your ads will use, including a Meta ads account and Facebook page. This article walks you through the first-time setup steps required to activate Ad Manager, connect your Meta assets, and access the Ad Manager workspace from GHL Customer Care. --- **TABLE OF CONTENTS** - [How to Activate Ad Manager?](#how-to-activate-ad-manager) - [Key Benefits of Ad Manager](#key-benefits-of-ad-manager) - [Prerequisites Before Activating Ad Manager](#prerequisites-before-activating-ad-manager) - [How To Set Up Ad Manager and Connect Facebook](#how-to-set-up-ad-manager-and-connect-facebook) - [Troubleshooting Ad Manager Activation](#troubleshooting-ad-manager-activation) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **How to Activate Ad Manager?** Ad Manager activation is the first-time setup process that gives a GHL Customer Care sub-account access to Ad Manager. After activation, users connect the required Meta assets so they can create and manage ads directly from GHL Customer Care. Ad Manager requires a connected Meta ads account and Facebook page before users can begin managing Meta campaigns. This setup connects GHL Customer Care to the advertising assets needed for campaign creation, page selection, and ad management. --- ## **Key Benefits of Ad Manager** Ad Manager gives users a centralized place to begin managing ad campaigns inside GHL Customer Care. Connecting the correct Meta assets during onboarding helps prevent setup issues later when creating and launching campaigns. - **Centralized ad management:** Manage Meta campaigns from **Marketing > Ad Manager** in GHL Customer Care. - **Faster onboarding:** Connect a Meta ads account and Facebook page from one guided setup flow. - **Campaign readiness:** Prepare the required Meta assets before creating your first campaign. - **Connected Facebook page:** Choose the Facebook page that will be used for Meta ad campaign setup. - **Clear setup path:** Use the **Get started** flow to confirm the required account connections before entering Ad Manager. - **Reduced setup errors:** Confirm the correct Meta ads account and Facebook page before building campaigns. --- ## **Prerequisites Before Activating Ad Manager** A few account and permission requirements should be in place before starting the setup flow. Confirming these details first helps avoid missing Meta ad accounts, missing Facebook pages, or disabled connection buttons during onboarding. Before you begin, make sure: - You have access to the correct GHL Customer Care sub-account. - Ad Manager is enabled or available for the sub-account. - You are logged into the correct Facebook profile in your browser. - Your Facebook profile has access to the Meta Business Manager, Meta ads account, and Facebook page you want to connect. - The Meta ads account is active and ready to run ads. - The Meta ads account has a payment method configured in Meta, if required. - You have the required Facebook permissions to connect the page and ad account. **Important:** The Ad Manager subscription or activation flow is separate from Meta ad spend. Meta ad spend is billed by Meta through the payment method connected to the selected Meta ads account. --- ## **How To Set Up Ad Manager and Connect Facebook** Activating Ad Manager connects the selected GHL Customer Care sub-account to the Facebook and Meta assets required for campaign creation. Complete this setup to allow GHL Customer Care to access available Meta ad accounts, connect the correct Facebook page, and unlock the Ad Manager workspace. ### **Open Ad Manager in GHL Customer Care** Open Ad Manager from the correct sub-account to begin the activation process. Ad Manager is located inside the Marketing area, and first-time users will see a welcome screen before completing setup. From the left navigation menu, click **Marketing**. In the top Marketing navigation bar, click **Ad Manager**. ### ![Open Ad Manager in GHL Customer Care (image 1 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155075295537/original/Xwa-URWo0WNbtUvrKtnu8VaT131V5C7HFg.png) **Open Ad Manager in GHL Customer Care (image 1 of 7)** This screenshot appears in the "Open Ad Manager in GHL Customer Care" section of "How to Get Started with Meta Campaigns in Ad Manager". The text alongside this image reads: From the left navigation menu, click Marketing. In the top Marketing navigation bar, click Ad Manager. Immediately after, the guide continues: Activation starts the first-time setup flow for Ad Manager in the selected sub-account. This step must be completed before connecting Facebook, selecting a Meta ads account, or managing campaigns. - What to click: From the left navigation menu, click Marketing. In the top Marketing navigation bar, click Ad Manager. - Next: Activation starts the first-time setup flow for Ad Manager in the selected sub-account. This step must be completed before connecting Facebook, selecting a Meta ads account, or managing campaigns. ### **Activate Ads Manager** Activation starts the first-time setup flow for Ad Manager in the selected sub-account. This step must be completed before connecting Facebook, selecting a Meta ads account, or managing campaigns. On the **Welcome To Ad Manager** screen, click **Activate Ads Manager**. ![Activate Ads Manager (image 2 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155075295739/original/9vDxFk8v5rlhLhYqV_cd0vyRFjVy7l6kbg.png) **Activate Ads Manager (image 2 of 7)** This screenshot appears in the "Activate Ads Manager" section of "How to Get Started with Meta Campaigns in Ad Manager". The text alongside this image reads: On the Welcome To Ad Manager screen, click Activate Ads Manager. Immediately after, the guide continues: Facebook must be connected before GHL Customer Care can display the available Meta ad accounts and Facebook pages associated with the connected Facebook profile. Granting the requested permissions allows GHL Customer Care to access the…. - What to click: On the Welcome To Ad Manager screen, click Activate Ads Manager. - Controls: Welcome To Ad Manager, Activate Ads Manager - Next: Facebook must be connected before GHL Customer Care can display the available Meta ad accounts and Facebook pages associated with the connected Facebook profile. Granting the requested permissions allows GHL Customer Care to access the Facebook and Meta account details needed for Ad Manager setup. ### **Connect Facebook** Facebook must be connected before GHL Customer Care can display the available Meta ad accounts and Facebook pages associated with the connected Facebook profile. Granting the requested permissions allows GHL Customer Care to access the Facebook and Meta account details needed for Ad Manager setup. On the **Get started with Ad Manager** screen, go to **Manage accounts** and click **Connect Facebook**. Complete the Facebook authorization flow and grant the requested permissions. ![Connect Facebook (image 3 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155075297417/original/PSGBkpKdctxltexjx2cEE4jAxMFShk2apA.png) **Connect Facebook (image 3 of 7)** This screenshot appears in the "Connect Facebook" section of "How to Get Started with Meta Campaigns in Ad Manager". The text alongside this image reads: On the Get started with Ad Manager screen, go to Manage accounts and click Connect Facebook. Complete the Facebook authorization flow and grant the requested permissions. Immediately after, the guide continues: The Meta ads account determines which ad account GHL Customer Care will use for creating and managing Meta campaigns. Select the ad account that should be associated with campaigns created from this sub-account. - What to click: On the Get started with Ad Manager screen, go to Manage accounts and click Connect Facebook. Complete the Facebook authorization flow and grant the requested permissions. - Controls: Get started with Ad Manager, Manage accounts, Connect Facebook - Next: The Meta ads account determines which ad account GHL Customer Care will use for creating and managing Meta campaigns. Select the ad account that should be associated with campaigns created from this sub-account. ### **Select a Meta Ads Account** The Meta ads account determines which ad account GHL Customer Care will use for creating and managing Meta campaigns. Select the ad account that should be associated with campaigns created from this sub-account. After returning to GHL Customer Care, go to **Select a Meta ads account**. Click the dropdown or search field, then select the Meta ads account you want to use. ![Select a Meta Ads Account (image 4 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155075296404/original/NsgKZuz9SkrpTZJvAqwNm5RWnj11gfbvlg.png) **Select a Meta Ads Account (image 4 of 7)** This screenshot appears in the "Select a Meta Ads Account" section of "How to Get Started with Meta Campaigns in Ad Manager". The text alongside this image reads: After returning to GHL Customer Care, go to Select a Meta ads account. Click the dropdown or search field, then select the Meta ads account you want to use. Immediately after, the guide continues: A Facebook page is required before the setup flow can be completed. This page is used during Meta campaign creation and helps GHL Customer Care connect campaigns to the correct Facebook business asset. - What to choose: After returning to GHL Customer Care, go to Select a Meta ads account. Click the dropdown or search field, then select the Meta ads account you want to use. - Controls: Select a Meta ads account - Next: A Facebook page is required before the setup flow can be completed. This page is used during Meta campaign creation and helps GHL Customer Care connect campaigns to the correct Facebook business asset. ### **Connect a Facebook Page** A Facebook page is required before the setup flow can be completed. This page is used during Meta campaign creation and helps GHL Customer Care connect campaigns to the correct Facebook business asset. Under **Which Facebook page do you want to connect?**, search for the Facebook page you want to use. Locate the correct page in the list and click **Connect**. ![Connect a Facebook Page (image 5 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155075297561/original/GFxs9nXuo6rAWf7Rmb70QrTD-YgBUEbDDw.png) **Connect a Facebook Page (image 5 of 7)** This screenshot appears in the "Connect a Facebook Page" section of "How to Get Started with Meta Campaigns in Ad Manager". The text alongside this image reads: Under Which Facebook page do you want to connect?, search for the Facebook page you want to use. Locate the correct page in the list and click Connect. Immediately after, the guide continues: Once the Facebook page is connected, the onboarding flow is ready to finish. The Get started button becomes available only after the required account and page connections are complete. - What to click: Under Which Facebook page do you want to connect?, search for the Facebook page you want to use. Locate the correct page in the list and click Connect. - Controls: Connect - Next: Once the Facebook page is connected, the onboarding flow is ready to finish. The Get started button becomes available only after the required account and page connections are complete. ### **Complete Setup** Once the Facebook page is connected, the onboarding flow is ready to finish. The **Get started** button becomes available only after the required account and page connections are complete. Confirm the Facebook page status shows as connected, then click **Get started** to enter Ad Manager. ## ![Complete Setup (image 6 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155075298992/original/oLexQ3vBvZa0qRNF-9GgKbBMIpR-3WiDdw.jpeg) **Complete Setup (image 6 of 7)** This screenshot appears in the "Complete Setup" section of "How to Get Started with Meta Campaigns in Ad Manager". The text alongside this image reads: Confirm the Facebook page status shows as connected, then click Get started to enter Ad Manager. Immediately after, the guide continues: Additional Facebook pages can be connected after the initial Ad Manager setup is complete. Use Platform settings when you need to add another page to the connected Meta ads account without repeating the first-time activation flow. - What to fill in: Confirm the Facebook page status shows as connected, then click Get started to enter Ad Manager. - Next: Additional Facebook pages can be connected after the initial Ad Manager setup is complete. Use Platform settings when you need to add another page to the connected Meta ads account without repeating the first-time activation flow. ### **Add More Facebook Pages Later** Additional Facebook pages can be connected after the initial Ad Manager setup is complete. Use Platform settings when you need to add another page to the connected Meta ads account without repeating the first-time activation flow. Go to **Marketing > Ad Manager > Settings > Platform settings**. Open the Facebook pages area and use the **" + Connect Facebook Page(s)"** option to add or connect another Facebook page. ## ![Add More Facebook Pages Later (image 7 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155075299068/original/Tpb7H91mwi8_LztW4Hy-NsD9cbJ4gYSu-g.gif) **Add More Facebook Pages Later (image 7 of 7)** This animation appears in the "Add More Facebook Pages Later" section of "How to Get Started with Meta Campaigns in Ad Manager". The text alongside this image reads: Go to Marketing > Ad Manager > Settings > Platform settings. Open the Facebook pages area and use the " + Connect Facebook Page(s)" option to add or connect another Facebook page. The navigation path used here is Marketing > Ad Manager > Settings > Platform. Immediately after, the guide continues: Most setup issues happen when the connected Facebook profile does not have access to the required Meta assets or when the required account/page selections are incomplete. Use the checks below to resolve common onboarding blockers before…. - Path: Marketing > Ad Manager > Settings > Platform - Where to go: Go to Marketing > Ad Manager > Settings > Platform settings. Open the Facebook pages area and use the " + Connect Facebook Page(s)" option to add or connect another Facebook page. - Next: Most setup issues happen when the connected Facebook profile does not have access to the required Meta assets or when the required account/page selections are incomplete. Use the checks below to resolve common onboarding blockers before contacting support. --- ## **Troubleshooting Ad Manager Activation** Most setup issues happen when the connected Facebook profile does not have access to the required Meta assets or when the required account/page selections are incomplete. Use the checks below to resolve common onboarding blockers before contacting support. ### **Meta ads account does not appear** Confirm that you are logged into the correct Facebook profile and that the profile has access to the Meta Business Manager and ad account. Also confirm that the Meta ads account exists and is available for use. ### **Facebook page does not appear** Confirm that the Facebook profile has the required access to the Facebook page. If the page is still missing, review the Facebook Business Account connection and permissions article for deeper troubleshooting. ### **Connect button is unavailable** Make sure a valid Meta ads account has been selected and that the page is available to connect. Missing permissions or incomplete Facebook authorization can prevent the button from becoming available. ### **Get started button is disabled** The **Get started** button becomes available only after the required account connection steps are complete. Confirm that a Meta ads account is selected and the Facebook page shows as connected. ### **Wrong Facebook profile was connected** Log out of the incorrect Facebook profile in your browser, log in with the correct profile, and repeat the connection flow. Confirm that the correct profile has access to the Meta ads account and Facebook page. --- ## **Frequently Asked Questions** **Q: Do I need to connect a Meta ads account before using Ad Manager?** Yes. A Meta ads account is required before you can complete the onboarding flow and begin managing Meta campaigns in Ad Manager. **Q: Do I need to connect a Facebook page?** Yes. A Facebook page must be connected during onboarding before the **Get started** button becomes available. **Q: Why can’t I see my Meta ads account?** The Meta ads account may not appear if your Facebook profile does not have access to it, if you are logged into the wrong Facebook profile, or if the account is not available in the connected Meta Business Manager. **Q: Why can’t I see my Facebook page?** The Facebook page may not appear if your Facebook profile does not have the required page access or if LeadConnector permissions were not fully granted during authorization. **Q: Why is the Get started button disabled?** The **Get started** button remains disabled until the required setup steps are complete. Select a Meta ads account and connect a Facebook page to continue. **Q: Is the Ad Manager subscription the same as Meta ad spend?** No. Ad Manager activation or subscription access is separate from Meta ad spend. Meta ad spend is billed by Meta through the payment method connected to the selected Meta ads account. **Q: Can I change the connected Facebook page later?** Yes, Facebook page settings can be managed after setup. If a default page is already connected, review the related default Facebook page article for more details. **Q: What should I do if I connected the wrong Facebook profile?** Log out of the incorrect Facebook profile, log in with the correct Facebook profile, and reconnect the required Meta assets. --- ### **Related Articles** - [Connecting Facebook Business Account to Ad Manager](https://docs.ghlcustomercare.com/docs/marketing/ad-manager-setup-and-configuration/connecting-facebook-business-account-to-ad-manager)⁠ - [How to Create Facebook Ad Campaigns in GHL Customer Care Ad Manager](https://docs.ghlcustomercare.com/docs/marketing/ad-campaign-creation-and-management/ad-manager-create-new-facebook-ad-campaigns)⁠ - [How to Enable and Resell Ad Manager](https://docs.ghlcustomercare.com/docs/marketing/reselling-ad-manager/how-to-enable-and-resell-ad-manager)⁠ - [Overview of Ad Manager](https://docs.ghlcustomercare.com/docs/marketing/getting-started-w-ad-manager/overview-of-ad-manager)⁠ - [How to Create a Meta Business Manager and Ad Account](https://docs.ghlcustomercare.com/docs/marketing/getting-started-w-ad-manager/how-to-create-a-meta-business-manager-and-ad-account)⁠ - [Setting a Facebook Page as Default for Ad Manager](https://docs.ghlcustomercare.com/docs/marketing/ad-manager-setup-and-configuration/setting-a-facebook-page-as-default-for-ad-manager)⁠ --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com