Setting Up ActiveProspect Consent Tracking On A GHL Customer Care Form & Survey
Learn how to enable ActiveProspect (TrustedForm) consent tracking on GHL Customer Care forms and surveys, add the capture script, map the field, and verify cert URLs.
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To set up ActiveProspect consent tracking on a GHL Customer Care form:
- Build your form as you normally would
- Create a Custom Short Text Field called 'xxTrustedFormCertUrl' > drag the field into your form above the submit button
- Save the form > Click 'Integrate Form' button > Click 'Link' tab > Copy form url and open in another Google Chrome tab (you will come back to this tab after step 4)
- Drag an HTML field into the form below the button > select the HTML field > click 'Edit Script' button > copy/paste the Custom Script below (don't save yet)
- Go back to the tab you opened in Step 3 > right-click the page and select 'Inspect' > choose the mouse pointer > click the xxTrustedFormCertUrl field > copy its ID
- Go back to the form/Edit Script modal and replace FORMID in both instances with the ID you copied > Save
- Copy the Custom CSS below > Open the Styles Tab > paste into the Custom CSS field > change the number in parenthesis to correspond with the position of the xxTrustedFormCertUrl field in your form.
- Save form
.form-field-wrapper:nth-child(n) { display: none; }
.slide-no-SlideNumber .form-field-wrapper:nth-child(n) { display: none; }
- SlideNumber is a placeholder. It should be replaced with actual survey slide number.
- n is a placeholder for field which customer wants to hide.
- Please place xxTrustedFormCertUrl above all the hidden field in a slide/form.
Example:
If xxTrustedFormCertUrl field is on 2nd slide and 4th element
.slide-no-2 .form-field-wrapper:nth-child(4) { display: none; }
Custom Script:
<script type="text/javascript">
(function() {
var field = 'xxTrustedFormCertUrl';
var provideReferrer = false;
var invertFieldSensitivity = false;
var tf = document.createElement('script');
tf.type = 'text/javascript'; tf.async = true;
tf.src = 'http' + ('https:' == document.location.protocol ? 's' : '') +
'://api.trustedform.com/trustedform.js?provide_referrer=' + escape(provideReferrer) + '&field=' + escape(field) + '&l='+new Date().getTime()+Math.random() + '&invert_field_sensitivity=' + invertFieldSensitivity;
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(tf, s); }
)();
function trustedFormCertUrlCallback(certificateUrl) {
document.getElementsByName('customFieldId')[0].value = certificateUrl;
document.getElementsByName('customFieldId')[0].dispatchEvent(new Event("input"));
}
</script>
<noscript>
<img src="http://api.trustedform.com/ns.gif" />
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