# How to Set Up Affiliate Program Postbacks to Run Automations (FirstPromoter Webhooks) > In this article, we will cover how to set up webhooks for your affiliate links so that you can run automation off sales when someone signs up using your affiliate link. - Source: https://docs.ghlcustomercare.com/docs/ghl-customer-care-affiliates-program/affiliates-program/how-to-set-up-affiliate-program-postbacks-to-run-automations-firstpromoter-webho - Section: GHL Customer Care Affiliates Program / Affiliates Program - Reading time: 4 min - Modified on Tue, 16 Jun at 12:57 AM --- In this article, we will cover how to set up postbacks (webhooks) for your affiliate links so that you can run automation off sales when someone signs up using your affiliate link. **NOTE:** This Article is for the [GHL Customer Care Affiliate Program](https://docs.ghlcustomercare.com/docs/ghl-customer-care-affiliates-program/affiliates-program), **NOT** Affiliate Manager Feature found in your sub-accounts. **Update** You can now opt-in to receive email notifications for referral activity in the portal. To do so... \- Click your profile name in the top-right of the Affiliate Dashboard. - Open Notification Settings. - Turn notifications on and customize [](https://youtu.be/lTrGOaAz_kg)[](https://youtu.be/lTrGOaAz_kg) **By default, these notifications may be turned off, so it's worth checking this setting.** Turning notifications on is highly recommended. It’s the easiest way to stay informed without needing to check your portal every time something changes. --- ## **Step-by-step guide on setting up affiliate program postbacks (webhooks).** # **You'll need a few things to get started:** - Download The Core Postback Snapshot - this provides the templates for you to follow this tutorial step-by-step in order to set up postbacks. - Open your [Affiliate Dashboard](https://docs.ghlcustomercare.com/docs/ghl-customer-care-affiliates-program/affiliates-program/how-to-use-affiliate-portal) ### **1\. Initial Setup & Navigation** - Open your agency account - Go to a sub-account specific for affiliates or one that is dedicated and will not trigger other campaigns or flows. - Click on the **[Affiliate Portal](https://docs.ghlcustomercare.com/docs/ghl-customer-care-affiliates-program/affiliates-program/how-to-use-affiliate-portal)** tab. - Click on **Promoter Reports** - Scroll down to **Postbacks** and click it ### **2\. Workflows** **For each Postback, you will need a corresponding Workflow that starts with an [Inbound Webhook](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/how-to-use-the-inbound-webhook-workflow-premium-trigger) trigger.** That means for every workflow, you'll need to... 1. Create the postback 2. Send a test postback 3. Fetch the sample request inside the workflow 4. Save the mapping reference 5. Save and publish the workflow Without a sample payload, the workflow trigger will not save correctly.

WorkFlow	Postback name	Campaign	Trigger Name	Referral State	Purpose
1 - Lead GHL Customer Care	1- Lead (Step 1)	GHL Customer Care Affiliate Program	Lead Subscribed	Subscribed	Captures the Lead that Fills out step 1 of checkout form
2 - Trial Postback GHL Customer Care	2 - On Trial (Step 2)	GHL Customer Care Affiliate Program	New Referral	Signup	Captures when a customer completes checkout and start a trial
3 - GHL Customer Care Customer	3 - GHL Customer Care Customer	GHL Customer Care Affiliate Program	New Customer	Lead Becomes Referral	Captures when a customer makes a charge in-app (Might not be a commissionable)
4 - Paying Affiliate Commission	4 - Paying Affiliated Customer	GHL Customer Care Affiliate Program	New Commission	Reward Created	Captures when a trial ends or when the customer makes a commissionable payment
5 - Cancelled Customers	5 - Cancellation	GHL Customer Care Affiliate Program	Lead Cancelled	Lead Cancelled	Captures when a customer cancellation is triggered and subscription ends

**The 5 Core Postbacks** Following along with the table above, you will set up five postbacks to correspond with the five workflows included in The Core Postback Snapshot 1. Lead Subscribed 2. New Referral (Trial Started) 3. First Payment Customer 4. New Commission 5. Cancelled Customer ## Step 1: Lead Subscribed Postback This triggers when someone completes the first step of the affiliate signup form but has not started a trial yet. ### Create the Postback Inside Postbacks: - Click **Create Postback** - Name: `1 - Lead Subscribed` - Campaign: `GHL Customer Care Affiliate Program` - Trigger: `Lead Subscribed` ### Connect the Workflow 1. Open the corresponding workflow 2. Copy the **Webhook URL** 3. Paste it into the Postback URL field ### Send Test Data 1. Click **Test Postback** 2. Go back to the workflow trigger 3. Click **Fetch Sample Request** 4. Save the mapping reference 5. Save the trigger 6. Save the workflow --- ## Step 2: Trial Signup / New Referral This triggers when someone starts a trial. ### Create the Postback - Name: `2 - Trial Signup` - Campaign: `GHL Customer Care Affiliate Program` - Trigger: `New Referral` ### Connect the Workflow Paste the second workflow webhook URL into the Postback URL field. ### Finish Setup - Click **Test Postback** - Fetch the sample request - Save the mapping reference - Save the workflow --- ## Step 3: First Payment Customer This triggers the first time a user becomes a paying customer. This can happen when: - A trial user makes an in-app payment - A trial converts into a paid customer > > > **Important:** This trigger only fires once per customer. > > ### Create the Postback - Name: `3 - First Payment Customer` - Campaign: `GHL Customer Care Affiliate Program` - Trigger: `New Customer` ### Connect the Workflow Paste the webhook URL from the third workflow. ### Finish Setup - Click **Test Postback** - Fetch the sample request - Save the mapping reference - Save the workflow --- ## Step 4: New Commission This triggers every time a commission is generated. Unlike the previous trigger, this can happen multiple times for the same customer. ### Create the Postback - Name: `4 - New Commission` - Campaign: `GHL Customer Care Affiliate Program` - Trigger: `New Commission` ### Connect the Workflow Paste the webhook URL from the fourth workflow. ### Finish Setup - Click **Test Postback** - Fetch the sample request - Save the mapping reference - Save the workflow > **Tip:** If you do not want contacts repeatedly re-entering workflows every time a commission occurs, disable workflow re-entry or use tagging logic instead. > > --- ## Step 5: Cancelled Customer This triggers when a customer account is cancelled. ### Important The cancellation postback fires when the account actually closes, not when the cancellation request is submitted. Examples: - Trial users remain active until the trial ends - Paid users remain active until the billing cycle finishes ### Create the Postback - Name: `5 - Cancelled Customer` - Campaign: `GHL Customer Care Affiliate Program` - Trigger: `Lead Cancelled` ### Connect the Workflow Paste the webhook URL from the fifth workflow. ### Finish Setup - Click **Test Postback** - Fetch the sample request - Save the mapping reference - Save the workflow --- ## Publish Your Workflows After all five workflows are configured: 1. Open each workflow 2. Click **Publish** 3. Click **Save** If workflows are not published, postbacks will not trigger. ## **Adding a SubID** # **Understanding and Setting Up Sub IDs** Sub IDs are crucial for tracking the origin of your leads, sources, or trials. They help you pinpoint exactly where your traffic is coming from. Recommendation: Since creating a unique link for every piece of content is tedious, it is recommended to create one Sub ID to use for the entire platform (e.g., Instagram) to track its overall performance. ### ## **Email Notification Settings** **You can enable automated email notifications from FirstPromoter.** **These emails help you track new leads and payments directly through your inbox.** [](https://youtu.be/lTrGOaAz_kg)[](https://youtu.be/lTrGOaAz_kg) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com