# ​ Disable or Enable the Mandatory Profile Modal for Community Members

> Learn how to enable or disable the mandatory profile modal for new members in GHL Customer Care Communities using the Show mandatory profile modal setting.

- Source: https://docs.ghlcustomercare.com/docs/getting-started-w-ghl-customer-care/website-and-content/disable-or-enable-the-mandatory-profile-modal-for-community-members
- Section: Getting Started w/ GHL Customer Care / Website & Content
- Reading time: 2 min
- Images: 1, each explained below
- Modified on Sat, 9 May at 6:58 PM

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GHL Customer Care now allows Community Admins and Group Owners to control whether new members are required to complete their profile before entering a group.

Using the new **Show mandatory profile modal** setting, you can choose whether members must upload a profile picture and bio during onboarding or allow them to access the group immediately.

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**TABLE OF CONTENTS**

-   [What Is the Mandatory Profile Modal?](#what-is-the-mandatory-profile-modal)
-   [Enable or Disable the Mandatory Profile Modal](#enable-or-disable-the-mandatory-profile-modal)
-   [Important Notes](#important-notes)
-   [Frequently Asked Questions](#frequently-asked-questions)
-   [Related Articles](#related-articles)

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## **What Is the Mandatory Profile Modal?**

The mandatory profile modal appears when a new member joins a Community group for the first time.

The modal prompts the member to:

-   Upload a profile picture
-   Add a short bio

When enabled, members must complete or interact with this step before entering the group.

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## **Enable or Disable the Mandatory Profile Modal**

You can control this setting individually for each Community group.

### **To manage the setting:**

1.  Open the desired Community group
2.  Click **Settings**
3.  Navigate to the **Configuration** or **General** section
4.  Locate the **Show mandatory profile modal** setting
5.  Choose one of the following:
    -   **ON** — Requires new members to upload a profile picture and bio
    -   **OFF** — Allows members to skip the profile modal and enter immediately
6.  Save your changes
    
    
![Step 6 of 7: Save your changes](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155070952457/original/Ft9zTi_irN7a-p4zHvfLe65dAQUgj1B1Cg.png)

**Step 6 of 7: Save your changes**

This screenshot accompanies step 6 of 7 in the "To manage the setting:" section of "​ Disable or Enable the Mandatory Profile Modal for Community Members". At this point in the walkthrough you save your changes. For context, this section explains: Open the desired Community group Click Settings Navigate to the Configuration or General section Locate the Show mandatory profile modal setting Choose one of the following: Save your changes This setting only affects members who join after the change is made. This part of the guide covers 1 field, listed below. The next step is to this setting only affects members who join after the change is made.
- How to confirm: Save your changes
- Fields: Locate the Show mandatory profile modal setting
- Controls: Settings, Configuration, General, Show mandatory profile modal, ON, OFF
- Next: This setting only affects members who join after the change is made.

Full procedure:

1. Open the desired Community group
2. Click Settings
3. Navigate to the Configuration or General section
4. Locate the Show mandatory profile modal setting
5. Choose one of the following:
6. Save your changes  <- this image
7. This setting only affects members who join after the change is made.

    
7.  This setting only affects members who join after the change is made.

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## **Important Notes**

-   The setting is managed per group, not globally
-   Existing member profiles are not affected
-   Members can still update their profile picture and bio later from their personal settings
-   The setting applies across web, iOS, and Android experiences

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## **Frequently Asked Questions**

**Q: Does disabling the modal remove profile pictures for existing members?**

No. Existing member profiles and avatars remain unchanged.

**Q: Can members still upload a profile picture later?**

Yes. Members can update their profile information anytime from their account settings.

**Q: Is this setting applied globally across all communities?**

No. The setting is configured individually for each group.

**Q: Does this affect the mobile app?**

Yes. The setting applies consistently across web, iOS, and Android.

**Q: Who can manage this setting?**

Only Community Admins and Group Owners can enable or disable the setting.

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## **Related Articles**

-   [How to Setup, Customize, and Manage Your Communities](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/how-to-setup-customize-and-manage-your-communities)
-   [Manage Members Inside Groups](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-how-to-manage-members-inside-groups)
-   [Communities – Change Your Group Theme](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-change-your-group-theme)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com