Foundational Setup
10 articles100 explained images
Getting Started - Create and Manage Contacts
Creating and managing contacts in GHL Customer Care helps you keep customer information organized and up to date. This article explains what contact records are used for and walks through how to create a new contact…
5 min8Getting Started - Import Existing Contacts
Your audience is the heartbeat of your business. Quickly import your existing contacts from various platforms into one convenient space and start engaging immediately. Having all your contacts together means less…
2 min12How top Launch a GHL Customer Care Funnel
Ready to turn your website visitors into loyal customers? Setting up a high-converting funnel is easier than you think! Follow these simple steps to quickly capture leads, enhance your marketing efficiency, and grow…
3 min11Getting Started - Setup Email, Phone, and SMS
This guide walks you through setting up Email, Phone, and SMS inside GHL Customer Care, so you can manage all communications from one platform. By completing these configurations, you’ll be able to send authenticated…
5 min15Getting Started - Launch an Email Campaign
Ready to captivate your audience? Launching an email campaign is one of the best ways to engage your contacts and drive real results. Whether you're promoting your services or simply staying top of mind, a well-crafted…
3 min14Getting Started - Automatic Email and SMS Followup
Set up automated email and SMS drip campaigns to nurture 100+ leads over time. Boost your conversion rates by ensuring consistent follow-up without spending your precious time doing it manually. TABLE OF CONTENTS…
1 min12Getting Started - Setup A Booking Calendar
Setting up your booking calendar is like hiring an assistant who's available 24/7. Imagine waking up to a full schedule without lifting a finger. Sounds great, right? Let's walk you through getting this set up so you…
4 min14Getting Started - Setup Pipelines and Opportunities
Pipelines and opportunities help you organize your sales process and track potential deals from the first interaction through completion. In this guide, you’ll learn how pipelines, stages, contacts, and opportunities…
5 min10Launchpad Contextual In-App Nudges
Contextual In-App Nudges help users complete onboarding tasks by displaying relevant guidance directly within GHL Customer Care. This article explains when nudges appear, what resources they can include, and how they…
4 min1Global Search V2
Platform Navigation Global Search V2 Search across every product, page, and record in GHL Customer Care from a single unified interface with keyboard shortcuts, voice commands, and lightning-fast backend performance…
9 min3