# What will be the order of Email Provider we will use to send emails?

> The order of Email Provider we will use to send emails: 1. Sub-account Default Provider (Sub-account view) 2. Email Settings for Locations (Agency view)…

- Source: https://docs.ghlcustomercare.com/docs/email/mailgun/what-will-be-the-order-of-email-provider-we-will-use-to-send-emails
- Section: Email / MailGun
- Reading time: 1 min
- Images: 5, each explained below
- Modified on Wed, 26 Jul, 2023 at 5:36 PM

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# The order of Email Provider we will use to send emails:

# 1\. Sub-account Default Provider (Sub-account view)

![1. Sub-account Default Provider (Sub-account view) (image 1 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48279982731/original/zbPvxMEXm3pq7JIa2cM_0D5R-KAY4xq9XQ.png)

**1. Sub-account Default Provider (Sub-account view) (image 1 of 5)**

This screenshot appears in the "1. Sub-account Default Provider (Sub-account view)" section of "What will be the order of Email Provider we will use to send emails?". For context, this section explains: If no default provider is selected at the location level, it will be using the provider configured in Agency View. This part of the guide covers 4 fields, listed below. Immediately after, the guide continues: 2. Email Settings for Locations (Agency view).
- Fields: What is LC - Email? I want to know more, How to Migrate My Agency Over to LC - Email, How to Set Up a Dedicated Sending Domain (LC Email), We will also use it to send the email verification code
- Controls: email verification code
- Next: 2. Email Settings for Locations (Agency view)

Example values (illustrative, not read from the screenshot):

- How to Migrate My Agency Over to LC - Email: priya.raman@northgatedental.com

Full procedure:

1. You can configure each location with your client's own Mailgun or your mailgun
2. We can use the same Mailgun API and the same domain/subdomain for multiple locations
3. We can use the same Mailgun API and different domains/subdomains for multiple locations
4. We can use the different Mailgun API anddomain/subdomain for multiple locations
5. You can also set up a unique domain/subdomain for each location to capture cold inbound emails. Learn more about Cold Email Inbound Setup here.

  

2\. Email Settings for Locations (Agency view)

If no default provider is selected at the location level, it will be using the provider configured in Agency View. 

https://clientportal.ghlcustomercare.com/settings/email\_services

Setting up Mailgun for Locations:

-   You can configure each location with your client's own Mailgun or your mailgun
-   We can use the same Mailgun API and the same domain/subdomain for multiple locations
-   We can use the same Mailgun API and different domains/subdomains for multiple locations
-   We can use the different Mailgun API anddomain/subdomain for multiple locations
-   You can also set up a unique domain/subdomain for each location to capture cold inbound emails. [Learn more about Cold Email Inbound Setup here](https://docs.ghlcustomercare.com/docs/email/mailgun/cold-email-inbound-setup-mailgun).

Setting up LC email for Locations:

-   If you add the custom domain at the agency level, it will be used for all sub-accounts until you set up a custom domain at the subaccount level. In that case, it will use the subaccount one as the priority.
-   [What is LC - Email? I want to know more](https://docs.ghlcustomercare.com/docs/email/lc-email/what-is-lc-email)
-   [How to Migrate My Agency Over to LC - Email](https://docs.ghlcustomercare.com/docs/email/lc-email/how-to-migrate-my-agency-over-to-lc-email)
-   [How to Set Up a Dedicated Sending Domain (LC Email)](https://docs.ghlcustomercare.com/docs/email/lc-email-dedicated-domain-and-ip/dedicated-email-sending-domains-overview-setup)
-   [How to set up a Dedicated Sending Domain using GoDaddy (LC Email)](https://docs.ghlcustomercare.com/docs/email/lc-email-dedicated-domain-and-ip/godaddy-dedicated-sending-domain-setu-lc-email)

![1. Sub-account Default Provider (Sub-account view) (image 2 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48279982772/original/VaHl4lAMpUxjgcZsYcWwp920XsXHSheaUA.png)

**1. Sub-account Default Provider (Sub-account view) (image 2 of 5)**

This screenshot appears in the "1. Sub-account Default Provider (Sub-account view)" section of "What will be the order of Email Provider we will use to send emails?". The text alongside this image reads: If you add the custom domain at the agency level, it will be used for all sub-accounts until you set up a custom domain at the subaccount level. In that case, it will use the subaccount one as the priority. What is LC - Email? I want to know more How to Migrate My Agency Over to LC - Email How to…. This part of the guide covers 4 fields, listed below. Immediately after, the guide continues: We have a new download feature for email service settings. This option is especially beneficial for users managing high volume accounts, providing an easier way to handle your email settings.
- What this covers: If you add the custom domain at the agency level, it will be used for all sub-accounts until you set up a custom domain at the subaccount level. In that case, it will use the subaccount one as the priority. What is LC - Email? I want to know more How to Migrate My Agency Over to LC - Email How to Set Up a Dedicated Sending Domain (LC Email) How to set up a Dedicated Sending Domain using GoDaddy (LC Email)
- Fields: What is LC - Email? I want to know more, How to Migrate My Agency Over to LC - Email, How to Set Up a Dedicated Sending Domain (LC Email), We will also use it to send the email verification code
- Controls: email verification code
- Next: We have a new download feature for email service settings. This option is especially beneficial for users managing high volume accounts, providing an easier way to handle your email settings:

Example values (illustrative, not read from the screenshot):

- How to Migrate My Agency Over to LC - Email: priya.raman@northgatedental.com

Full procedure:

1. You can configure each location with your client's own Mailgun or your mailgun
2. We can use the same Mailgun API and the same domain/subdomain for multiple locations
3. We can use the same Mailgun API and different domains/subdomains for multiple locations
4. We can use the different Mailgun API anddomain/subdomain for multiple locations
5. You can also set up a unique domain/subdomain for each location to capture cold inbound emails. Learn more about Cold Email Inbound Setup here.

We have a new download feature for email service settings. This option is especially beneficial for users managing high volume accounts, providing an easier way to handle your email settings:

![1. Sub-account Default Provider (Sub-account view) (image 3 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155003776772/original/DCVsZICi-ulERP-6Euya18IckqdaGaEGBQ.png)

**1. Sub-account Default Provider (Sub-account view) (image 3 of 5)**

This screenshot appears in the "1. Sub-account Default Provider (Sub-account view)" section of "What will be the order of Email Provider we will use to send emails?". The text alongside this image reads: We have a new download feature for email service settings. This option is especially beneficial for users managing high volume accounts, providing an easier way to handle your email settings. This part of the guide covers 4 fields, listed below. Immediately after, the guide continues: 3. Agency Default provider in Email Services tab (Agency view).
- What this covers: We have a new download feature for email service settings. This option is especially beneficial for users managing high volume accounts, providing an easier way to handle your email settings:
- Fields: What is LC - Email? I want to know more, How to Migrate My Agency Over to LC - Email, How to Set Up a Dedicated Sending Domain (LC Email), We will also use it to send the email verification code
- Controls: email verification code
- Next: 3. Agency Default provider in Email Services tab (Agency view)

Example values (illustrative, not read from the screenshot):

- How to Migrate My Agency Over to LC - Email: priya.raman@northgatedental.com

Full procedure:

1. You can configure each location with your client's own Mailgun or your mailgun
2. We can use the same Mailgun API and the same domain/subdomain for multiple locations
3. We can use the same Mailgun API and different domains/subdomains for multiple locations
4. We can use the different Mailgun API anddomain/subdomain for multiple locations
5. You can also set up a unique domain/subdomain for each location to capture cold inbound emails. Learn more about Cold Email Inbound Setup here.

  

3\. Agency Default provider in Email Services tab (Agency view)

https://clientportal.ghlcustomercare.com/settings/email\_services

![1. Sub-account Default Provider (Sub-account view) (image 4 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48279983260/original/wnB4delmXyXEl7HCwnIUbAzHqc7AHcj6gg.png)

**1. Sub-account Default Provider (Sub-account view) (image 4 of 5)**

This screenshot appears in the "1. Sub-account Default Provider (Sub-account view)" section of "What will be the order of Email Provider we will use to send emails?". The text alongside this image reads: https://clientportal.ghlcustomercare.com/settings/email_services. For context, this section explains: If no default provider is selected at the location level, it will be using the provider configured in Agency View. This part of the guide covers 4 fields, listed below. Immediately after, the guide continues: Each new location will inherit the settings based on this configured Mailgun API key. We will also use it to send the email verification code.
- What this covers: https://clientportal.ghlcustomercare.com/settings/email_services
- Fields: What is LC - Email? I want to know more, How to Migrate My Agency Over to LC - Email, How to Set Up a Dedicated Sending Domain (LC Email), We will also use it to send the email verification code
- Controls: email verification code
- Next: Each new location will inherit the settings based on this configured Mailgun API key. We will also use it to send the email verification code

Example values (illustrative, not read from the screenshot):

- How to Migrate My Agency Over to LC - Email: priya.raman@northgatedental.com

Full procedure:

1. You can configure each location with your client's own Mailgun or your mailgun
2. We can use the same Mailgun API and the same domain/subdomain for multiple locations
3. We can use the same Mailgun API and different domains/subdomains for multiple locations
4. We can use the different Mailgun API anddomain/subdomain for multiple locations
5. You can also set up a unique domain/subdomain for each location to capture cold inbound emails. Learn more about Cold Email Inbound Setup here.

  

-   Each new location will inherit the settings based on this configured Mailgun API key.
-   We will also use it to send the **email verification code**

  

4\. LeadConnector Email

If nothing is set up, We will use something similar to this subdomain to send and receive emails.

![1. Sub-account Default Provider (Sub-account view) (image 5 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48190650236/original/d1nUQfQzUpkJ6yrUxRHE-kMy5QxGulcFcQ.png)

**1. Sub-account Default Provider (Sub-account view) (image 5 of 5)**

This screenshot appears in the "1. Sub-account Default Provider (Sub-account view)" section of "What will be the order of Email Provider we will use to send emails?". The text alongside this image reads: If nothing is set up, We will use something similar to this subdomain to send and receive emails. This part of the guide covers 4 fields, listed below.
- What this covers: If nothing is set up, We will use something similar to this subdomain to send and receive emails.
- Fields: What is LC - Email? I want to know more, How to Migrate My Agency Over to LC - Email, How to Set Up a Dedicated Sending Domain (LC Email), We will also use it to send the email verification code
- Controls: email verification code

Example values (illustrative, not read from the screenshot):

- How to Migrate My Agency Over to LC - Email: priya.raman@northgatedental.com

Full procedure:

1. You can configure each location with your client's own Mailgun or your mailgun
2. We can use the same Mailgun API and the same domain/subdomain for multiple locations
3. We can use the same Mailgun API and different domains/subdomains for multiple locations
4. We can use the different Mailgun API anddomain/subdomain for multiple locations
5. You can also set up a unique domain/subdomain for each location to capture cold inbound emails. Learn more about Cold Email Inbound Setup here.

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