# Email Verification From Mailgun within the CRM

> Activate Email Validation to have MailGun validate your new emails automatically inside the CRM.

- Source: https://docs.ghlcustomercare.com/docs/email/mailgun/email-verification-from-mailgun-within-the-crm
- Section: Email / MailGun
- Reading time: 2 min
- Images: 6, each explained below
- Modified on Wed, 1 Jul at 7:16 AM

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Email Deliverability

Email Verification & Re-Verification

Use Mailgun to automatically verify new emails entering the CRM, and keep records fresh with 90-day re-verification.

What You'll Learn

Activate Email Verification to have Mailgun verify your new emails automatically inside the CRM. This article covers turning on verification, enabling 90-day re-verification, and how to read the results on a contact record.

Important — This Is a Paid Service

Activating email verification will incur costs from Mailgun in your Mailgun account. Email verification is charged at **$0.012 / email**. [Check Mailgun for current pricing](https://www.mailgun.com/pricing/).

Table of Contents

[1How to Enable Email Verification in the CRM](#section-1)

[2How to Enable Email Re-Verification in the CRM](#section-2)

[3Frequently Asked Questions](#section-faq)

Video Walkthrough

## 1How to Enable Email Verification in the CRM

Step 1

Switch to Agency View

Click **Switch to Agency View** from your account menu.

![Click on Switch to Agency View](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48249972893/original/bGfeNdona_2YA3hhyB2sp1F85S7-fbMQQg.png)

**How to Enable Email Verification in the CRM (image 1 of 6)**

This screenshot appears in the "How to Enable Email Verification in the CRM" section of "Email Verification From Mailgun within the CRM". For context, this section explains: Email Deliverability Email Verification & Re-Verification Use Mailgun to automatically verify new emails entering the CRM, and keep records fresh with 90-day re-verification. What You'll Learn Activate Email Verification to have Mailgun verify your new emails automatically inside the CRM. This….
- Controls: $0.012 / email, Switch to Agency View, Settings, Email Services, Location Settings, Sub-Accounts, after, Green, Red

Step 2

Click Settings

Open **Settings** from the left navigation.

![Click on Settings](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48249972892/original/DL1OXejzWSm9nh3reDqB74ahmPwjbrLLiQ.png)

**How to Enable Email Verification in the CRM (image 2 of 6)**

This screenshot appears in the "How to Enable Email Verification in the CRM" section of "Email Verification From Mailgun within the CRM". For context, this section explains: Email Deliverability Email Verification & Re-Verification Use Mailgun to automatically verify new emails entering the CRM, and keep records fresh with 90-day re-verification. What You'll Learn Activate Email Verification to have Mailgun verify your new emails automatically inside the CRM. This….
- Controls: $0.012 / email, Switch to Agency View, Settings, Email Services, Location Settings, Sub-Accounts, after, Green, Red

Step 3

Open Email Services → Location Settings

Click **Email Services** and navigate to **Location Settings**.

![Click on Email Services and navigate to Location Settings](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48286902371/original/Bz6sImmJG6SR-vnjuaWTo8oadXaAnO-fRw.png)

**How to Enable Email Verification in the CRM (image 3 of 6)**

This screenshot appears in the "How to Enable Email Verification in the CRM" section of "Email Verification From Mailgun within the CRM". For context, this section explains: Email Deliverability Email Verification & Re-Verification Use Mailgun to automatically verify new emails entering the CRM, and keep records fresh with 90-day re-verification. What You'll Learn Activate Email Verification to have Mailgun verify your new emails automatically inside the CRM. This….
- Controls: $0.012 / email, Switch to Agency View, Settings, Email Services, Location Settings, Sub-Accounts, after, Green, Red

Step 4

Enable the toggle for each sub-account

Turn on Email Verification by clicking the toggle in front of the desired sub-account.

Note

Email verification is a paid service and is charged at $0.012 / email.

![Enable Email Verification toggle for a sub-account](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48286899922/original/ptM9qZFnTxX-sxtJnYdUfSNzFpJyooOunw.png)

**How to Enable Email Verification in the CRM (image 4 of 6)**

This screenshot appears in the "How to Enable Email Verification in the CRM" section of "Email Verification From Mailgun within the CRM". For context, this section explains: Email Deliverability Email Verification & Re-Verification Use Mailgun to automatically verify new emails entering the CRM, and keep records fresh with 90-day re-verification. What You'll Learn Activate Email Verification to have Mailgun verify your new emails automatically inside the CRM. This….
- Controls: $0.012 / email, Switch to Agency View, Settings, Email Services, Location Settings, Sub-Accounts, after, Green, Red

## 2How to Enable Email Re-Verification in the CRM

Step 1

Go to Sub-Accounts

Once you're in Agency View, click **Sub-Accounts**.

Step 2

Search for the sub-account

Search by the sub-account name.

Step 3

Open the sub-account

Click the sub-account name to open it.

![Click on the sub-account name](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48286901207/original/E9oHrDLiBo7aP_Zr4pU3TDmBEpxvx4oboA.png)

**How to Enable Email Re-Verification in the CRM (image 5 of 6)**

This screenshot appears in the "How to Enable Email Re-Verification in the CRM" section of "Email Verification From Mailgun within the CRM". For context, this section explains: Email Deliverability Email Verification & Re-Verification Use Mailgun to automatically verify new emails entering the CRM, and keep records fresh with 90-day re-verification. What You'll Learn Activate Email Verification to have Mailgun verify your new emails automatically inside the CRM. This….
- Controls: $0.012 / email, Switch to Agency View, Settings, Email Services, Location Settings, Sub-Accounts, after, Green, Red

Step 4

Turn on 90-day re-verification

Scroll down to **Email Advanced Settings → Enable Re-verification for 90 days** and switch it on.

![Enable Re-verification for 90 days toggle](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48286901899/original/Yuf-TuEOphGPpG3sF99eIw8y3Z_VUJS-mw.png)

**How to Enable Email Re-Verification in the CRM (image 6 of 6)**

This screenshot appears in the "How to Enable Email Re-Verification in the CRM" section of "Email Verification From Mailgun within the CRM". For context, this section explains: Email Deliverability Email Verification & Re-Verification Use Mailgun to automatically verify new emails entering the CRM, and keep records fresh with 90-day re-verification. What You'll Learn Activate Email Verification to have Mailgun verify your new emails automatically inside the CRM. This….
- Controls: $0.012 / email, Switch to Agency View, Settings, Email Services, Location Settings, Sub-Accounts, after, Green, Red

Note

If enabled, we will re-verify all emails every 90 days, since emails go valid or invalid over time.

## 3Frequently Asked Questions

Q: How does email verification work?

Email verification checks emails against Mailgun's records when they enter the system for the first time — via form, survey, calendar, or chat widget — or when you send a new email **after** enabling email verification. If re-verification is enabled, it also runs every 90 days.

Q: Where do I see the verification result for a contact?

Open the contact record, scroll down the right side, and click the envelope icon. **Green** means the email is valid. **Red** means it's invalid, too old, previously bounced, or unsubscribed — the error message will explain why.

Q: Is email verification free?

No. It's a paid Mailgun service billed at $0.012 per email, charged to your connected Mailgun account. Check [Mailgun's pricing page](https://www.mailgun.com/pricing/) for current rates.

Q: Does re-verification cost the same as first-time verification?

Yes. Each re-verification check is billed the same way as an initial verification, since it's the same Mailgun lookup run again.

Q: Will re-verification run on all my existing contacts?

Once enabled, all emails in the sub-account are re-checked on a rolling 90-day cycle, not just new contacts.

Q: Can I turn re-verification off after enabling it?

Yes. Go back to the sub-account's Email Advanced Settings and switch the Enable Re-verification toggle off at any time.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com